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Windows 7: (supposed) BSOD while playing WoW/watching videos, error 0x80800000000

10 Feb 2013   #1
Netheroc

Windows 7 Professional x64
 
 
(supposed) BSOD while playing WoW/watching videos, error 0x80800000000

I keep getting freezing screen while playing WoW or watching videos on Youtube. Looking in the System Events i found an error in the "nvUpdatusService". I tried to find something related with my issue with google, but I didn't find anything.
I attached the SF diagnostic results, and the error code is 0x80800000000.
Thank you for help.


My System SpecsSystem Spec
.
10 Feb 2013   #2
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Welcome.

There are no new BSOD dumps, please follow this tutorial: Dump Files - Configure Windows to Create on BSOD and configure the system to output small memory dump files.

What antivirus software do you use? I assume Avira? Please remove it using: Avira AntiVir Removal Tool - Download

Or Revo Uninstaller free: Download Revo Uninstaller Freeware - Free and Full Download - Uninstall software, remove programs, solve uninstall problems

Make scans with the following:

-Kaspersky TDSSKiller-ESET online scannerMicrosoft Security Essentials.

Recommended from a strict BSOD perspective, compatibility & stability compared to other antiviruses/internet security software. It is free and lightweight:-
warning   Warning
Do not start the free trial of Malware Bytes; remember to deselect that option when prompted.

Run a full scan with both (separately) once downloaded, installed and updated.

Perform a System File Check to check the integrity of all protected Windows 7 :
  1. Click on the start
  2. Type CMD on Search
  3. Left click and Run as Administrator
  4. Type SFC /scannow
Full tutorial here:
Disk Check on your hard drive for file system errors and bad sectors on it.Reduce items at start-up. Nothing except anti-virus is required plus improves the time for logging in windows.
Let us know the results and further BSOD reports.
My System SpecsSystem Spec
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 (supposed) BSOD while playing WoW/watching videos, error 0x80800000000




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