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Windows 7: Windows bluescreen after being left inactive for 15 minutes


13 Feb 2013   #1

Windows 7 Ultimate x64
 
 
Windows bluescreen after being left inactive for 15 minutes

I assume it is when the laptop goes to sleep.

I've attached the minidump file. Can anyone help me?

My System SpecsSystem Spec
.

13 Feb 2013   #2

Windows 7 64bit
 
 

Hi jmatheson22,

0x0000009f points at a possible 'driver issue'. Please check 'Windows Update history' to see if any 'driver update' has taken place, immediately before the Blue-Screen appeared. If yes, please share the details.

This error may also surface in systems with 'AVG/Avast anti-virus'. You may want to disable/uninstall the anti-virus temporarily to see if that helps.

If the issue persists, you may try updating the 'chipset drivers / other on-board device drivers'.

You may also try the following 'Microsoft Troubleshooter' to see if that works for you: "0x0000009F" Stop error in Windows 7 or in Windows Server 2008 R2 when the computer enters or resumes from the Soft Off (S5) power state

Hope this helps. Do reply with the findings.
My System SpecsSystem Spec
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 Windows bluescreen after being left inactive for 15 minutes




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