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Windows 7: Bad_pool_caller BSOD


14 Feb 2013   #1

Windows 7 Professional 64-bit
 
 
Bad_pool_caller BSOD

Recently I've been getting some bad_pool_caller BSODs every few hours. Not sure what is causing it as it as happened both during gaming and surfing the web. I've uploaded the SF files.

I know the first thing someone would say is to update to SP1, but when I try to, I get error code 80073712 and I still have not been able to fix it.

Thanks for the help!


My System SpecsSystem Spec
.

14 Feb 2013   #2

Microsoft Community Contributor Award Recipient

Windows 7 Professional 64bit
 
 

Hi,

Unfortunately Your installation appears counterfeit which is most likely why you cannot update.
The product ID is that of an ACER/GATEWAY/PACKARD - your motherboard is a Gigabyte,
so it appears an Activation Exploit has been used to bypass activation and validation requirements.

Quote:
Win 7,Professional,ACER/GATEWAY/PACKARD,XXXXX-OEM-8992671-00004

Manufacturer Gigabyte Technology Co., Ltd.
Product Z77X-UD5H
Solution:

You need to reformat and reinstall using genuine media.
My System SpecsSystem Spec
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 Bad_pool_caller BSOD




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