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Windows 7: Computer freezes and bsod's happening randomly.

14 Feb 2013   #1
Nazu84

64bit win7
 
 
Computer freezes and bsod's happening randomly.

My friend got a new computer almost 1 year ago and hes getting bsod's I need help to pin point what the problem can be.

Computer info:

Cpu: intel i5 2500k
Motherboard: Asrock z68 Extreme 4 gen3
ram: Kingston 2x4gb
gfx: Radeon HD4890 ( he has plans on buying new gfx soon)
ssd: Corsair Force GT 120gb
PSU: CORSAIR TX950WATT

I attached zip file with logs.

I tried updating drivers, bios, memtest, uninstall virus program and install MSE. I just couldnt figure out the reasons for bsods and freezes. I also have one windows update that cant succeed, Kernel-Mode Driver Framework version 1.11.

I then did a chkdsk and sfc scan. Chkdsk was fine, but sfc scan found errors:

SFC /scannow report:

Summary:
Seconds executed: 343
Found 30 errors
CSI Manifest All Zeros Total count: 12
CBS MUM Corrupt Total count: 9
CBS Catalog Corrupt Total count: 9


Unavailable repair files:
winsxs\manifests\amd64_microsoft-windows-wdf-kernellibrary_31bf3856ad364e35_6.1.7601.22004_none_d50d68344da151bb.manifest
winsxs\manifests\amd64_microsoft-windows-wdf-kernellibrary_31bf3856ad364e35_6.1.7601.17803_none_d482f2fd34846558.manifest
winsxs\manifests\amd64_microsoft-windows-w..ellibrary.resources_31bf3856ad364e35_6.1.7601.22004_en-us_7c40c56a2af7ab50.manifest
winsxs\manifests\amd64_microsoft-windows-w..ellibrary.resources_31bf3856ad364e35_6.1.7601.17803_en-us_7bb6503311dabeed.manifest
winsxs\manifests\amd64_microsoft-windows-wdf-kernellibrary_31bf3856ad364e35_6.1.7600.17013_none_d2919c4737664b78.manifest
winsxs\manifests\amd64_microsoft-windows-w..ellibrary.resources_31bf3856ad364e35_6.1.7601.17803_da-dk_d599e4fe21265e8e.manifest
winsxs\manifests\amd64_microsoft-windows-w..ellibrary.resources_31bf3856ad364e35_6.1.7600.17013_da-dk_d3a88e48240844ae.manifest
winsxs\manifests\amd64_microsoft-windows-w..ellibrary.resources_31bf3856ad364e35_6.1.7600.21203_en-us_7a59681a2dd2260d.manifest
winsxs\manifests\amd64_microsoft-windows-w..ellibrary.resources_31bf3856ad364e35_6.1.7601.22004_da-dk_d6245a353a434af1.manifest
winsxs\manifests\amd64_microsoft-windows-w..ellibrary.resources_31bf3856ad364e35_6.1.7600.21203_da-dk_d43cfce53d1dc5ae.manifest
winsxs\manifests\amd64_microsoft-windows-w..ellibrary.resources_31bf3856ad364e35_6.1.7600.17013_en-us_79c4f97d14bca50d.manifest
winsxs\manifests\amd64_microsoft-windows-wdf-kernellibrary_31bf3856ad364e35_6.1.7600.21203_none_d3260ae4507bcc78.manifest
servicing\packages\Package_1_for_KB2685811~31bf3856ad364e35~amd64~~6.1.1.11.mum
servicing\packages\Package_1_for_KB2685811~31bf3856ad364e35~amd64~~6.1.1.11.mum
servicing\packages\Package_3_for_KB2685811~31bf3856ad364e35~amd64~~6.1.1.11.mum
servicing\packages\Package_3_for_KB2685811~31bf3856ad364e35~amd64~~6.1.1.11.mum
servicing\packages\Package_5_for_KB2685811~31bf3856ad364e35~amd64~~6.1.1.11.mum
servicing\packages\Package_5_for_KB2685811~31bf3856ad364e35~amd64~~6.1.1.11.mum
servicing\packages\Package_76_for_KB2685811~31bf3856ad364e35~amd64~~6.1.1.11.mum
servicing\packages\Package_76_for_KB2685811~31bf3856ad364e35~amd64~~6.1.1.11.mum
servicing\packages\Package_78_for_KB2685811~31bf3856ad364e35~amd64~~6.1.1.11.mum
servicing\packages\Package_78_for_KB2685811~31bf3856ad364e35~amd64~~6.1.1.11.mum
servicing\packages\Package_80_for_KB2685811~31bf3856ad364e35~amd64~~6.1.1.11.mum
servicing\packages\Package_80_for_KB2685811~31bf3856ad364e35~amd64~~6.1.1.11.mum
servicing\packages\Package_for_KB2685811_RTM~31bf3856ad364e35~amd64~~6.1.1.11.mum
servicing\packages\Package_for_KB2685811_RTM~31bf3856ad364e35~amd64~~6.1.1.11.mum
servicing\packages\Package_for_KB2685811_SP1~31bf3856ad364e35~amd64~~6.1.1.11.mum
servicing\packages\Package_for_KB2685811_SP1~31bf3856ad364e35~amd64~~6.1.1.11.mum
servicing\packages\Package_for_KB2685811~31bf3856ad364e35~amd64~~6.1.1.11.mum
servicing\packages\Package_for_KB2685811~31bf3856ad364e35~amd64~~6.1.1.11.mum
servicing\packages\Package_1_for_KB2685811~31bf3856ad364e35~amd64~~6.1.1.11.cat
servicing\packages\Package_1_for_KB2685811~31bf3856ad364e35~amd64~~6.1.1.11.cat
servicing\packages\Package_3_for_KB2685811~31bf3856ad364e35~amd64~~6.1.1.11.cat
servicing\packages\Package_3_for_KB2685811~31bf3856ad364e35~amd64~~6.1.1.11.cat
servicing\packages\Package_5_for_KB2685811~31bf3856ad364e35~amd64~~6.1.1.11.cat
servicing\packages\Package_5_for_KB2685811~31bf3856ad364e35~amd64~~6.1.1.11.cat
servicing\packages\Package_76_for_KB2685811~31bf3856ad364e35~amd64~~6.1.1.11.cat
servicing\packages\Package_76_for_KB2685811~31bf3856ad364e35~amd64~~6.1.1.11.cat
servicing\packages\Package_78_for_KB2685811~31bf3856ad364e35~amd64~~6.1.1.11.cat
servicing\packages\Package_78_for_KB2685811~31bf3856ad364e35~amd64~~6.1.1.11.cat
servicing\packages\Package_80_for_KB2685811~31bf3856ad364e35~amd64~~6.1.1.11.cat
servicing\packages\Package_80_for_KB2685811~31bf3856ad364e35~amd64~~6.1.1.11.cat
servicing\packages\Package_for_KB2685811_RTM~31bf3856ad364e35~amd64~~6.1.1.11.cat
servicing\packages\Package_for_KB2685811_RTM~31bf3856ad364e35~amd64~~6.1.1.11.cat
servicing\packages\Package_for_KB2685811_SP1~31bf3856ad364e35~amd64~~6.1.1.11.cat
servicing\packages\Package_for_KB2685811_SP1~31bf3856ad364e35~amd64~~6.1.1.11.cat
servicing\packages\Package_for_KB2685811~31bf3856ad364e35~amd64~~6.1.1.11.cat
servicing\packages\Package_for_KB2685811~31bf3856ad364e35~amd64~~6.1.1.11.cat



I think it has repaired 12 out of 42 errors, so 30 errors not repaired. Is this fixeable ?


My System SpecsSystem Spec
.
14 Feb 2013   #2
TwoCables

 

Does he have the 2500K overclocked?

If so, then is he using an Offset voltage? This is where the voltage goes way down when it's idling.
My System SpecsSystem Spec
14 Feb 2013   #3
Nazu84

64bit win7
 
 

Nope its default =) I have a strong felling those corrupted files are the reason for everything :S
My System SpecsSystem Spec
.

15 Feb 2013   #4
Nazu84

64bit win7
 
 

bump :/
My System SpecsSystem Spec
15 Feb 2013   #5
TwoCables

 

I'm stumped.

Bumped.
My System SpecsSystem Spec
16 Feb 2013   #6
Nazu84

64bit win7
 
 

bump bump bump ^^
My System SpecsSystem Spec
17 Feb 2013   #7
Northernsoul55

Microsoft Community Contributor Award Recipient

Windows 7 Professional 64bit
 
 

Hi,

Looks like your friends installation is counterfeit!!
The Key is that of an Dell - and the motherboard is a ASrock, so it looks like an Activation Exploit has been used to bypass windows activation and validation requirements.

Which could be the problem.

He will need to reformat and reinstall using genuine media.
My System SpecsSystem Spec
17 Feb 2013   #8
Nazu84

64bit win7
 
 

Hmmm weird. Then he lied to me if that is so.

I did test if its genuine and I could install MSE.

I try contact him see if he can prove its genuine.....
My System SpecsSystem Spec
17 Feb 2013   #9
Northernsoul55

Microsoft Community Contributor Award Recipient

Windows 7 Professional 64bit
 
 

Hi,

If you want 100% confirmation, please provide the following info, but Im certain it is counterfeit:

Windows Genuine and Activation Issue Posting Instructions

Cheers

Dave
My System SpecsSystem Spec
Reply

 Computer freezes and bsod's happening randomly.




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