BSOD and other Error On Startup.

JwresB · 14 Feb 2013

Hello,

For a few months now I have been getting a Windows error upon powering on my PC.

90% of the time it wil tell me "Windows failed to start, a recent hardware or software change could be the cause". It asks me to boot normally, safe etc. I have always chosen boot normal. My PC works fine with no hiccups or anything. It is just this error I have been getting on startup.

This problem also comes and goes, sometimes I won't see it for a week and this it will come back. I have also noticed that when this happens I hear some sort of very fast grinding noise coming from my tower, this goes away after about 30 seconds. Below is the dump files.

koolkat77 · 14 Feb 2013

Please post the following report before we proceed:

Windows Genuine and Activation Issue Posting Instructions

JwresB · 15 Feb 2013

Code:

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-GJY49-VJBQ7-HYRR2
Windows Product Key Hash: W5/6nm6F2UPXrCkY5xUhXb/+21g=
Windows Product ID: 00426-OEM-8992662-00006
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {7EA2F5EF-940E-48AA-8F76-1D2A4625097D}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.130104-1431
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{7EA2F5EF-940E-48AA-8F76-1D2A4625097D}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-HYRR2</PKey><PID>00426-OEM-8992662-00006</PID><PIDType>2</PIDType><SID>S-1-5-21-1721940722-642538986-1033613695</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>0210</Version><SMBIOSVersion major="2" minor="7"/><Date>20120312000000.000000+000</Date></BIOS><HWID>FEEF3D07018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>ACRSYS</OEMID><OEMTableID>ACRPRDCT</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, Ultimate edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: 7cfd4696-69a9-4af7-af36-ff3d12b6b6c8
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00426-00178-926-600006-02-1033-7600.0000-1362012
Installation ID: 017276233785750805381006434861153044868022372476143716
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: HYRR2
License Status: Licensed
Remaining Windows rearm count: 4
Trusted time: 2/14/2013 11:11:38 PM

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 12:17:2012 02:10
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: LAAAAAEAAQABAAEAAAACAAAAAQABAAEAln3oO6R/ClNOiLIUTkg+k0j9LnM=

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information: 
  ACPI Table Name	OEMID Value	OEMTableID Value
  APIC			ALASKA		A M I
  FACP			ALASKA		A M I
  HPET			ALASKA		A M I
  MCFG			ALASKA		A M I
  SSDT			SataRe		SataTabl
  SSDT			SataRe		SataTabl
  SSDT			SataRe		SataTabl
  DMAR			INTEL 		SNB 
  BGRT			ALASKA		A M I
  SLIC			ACRSYS		ACRPRDCT

JwresB · 15 Feb 2013

Can anyone help me please?

JwresB · 16 Feb 2013

Is there anyone that can help me?

Golden · 16 Feb 2013

Hi,

Is this a custom built PC, or one that was pre-installed with Windows?

Please provide details as described below:

System Info - See Your System Specs

NoelDP · 16 Feb 2013

The installation is non-genuine.
The Key and SLIC table are from an Acer machine - but the motherboard appears to be a retail one (probably ASUS or AsRock?)
The implication is that there is an Activation Exploit present to circumvent activation and validation requirements - and the integrity of the install is therefore questionable.
You will need to reformat and reinstall using genuine media and Key.

JwresB · 17 Feb 2013

Thanks for the reply.

I bought this PC from a friend about a year back and he works at PC repair shop so I'm guessing he might have used a burned copy on Windows 7 because that's what he had told me that he did for someone else before, I'm not sure though. I just tried to contact him and haven't gotten an answer yet.

So I just ordered Windows 7 from Newegg, maybe that's why I have been getting these errors because the Windows he had on this PC before was already messed up.

x BlueRobot · 17 Feb 2013

Tell us the results when you have installed Windows again.