Quote: Originally Posted by Arc
Is the computer hot? Report us the heat of the computer after a couple of hours of your normal usage. Upload a screenshot of the summery tab of Speccy
And, if it is crashing irrespective of the drivers version, it might be the problem if the GPU itself. How old the laptop is? Is it still under warranty?
Here's the screenshot I took of Speccy after an hour and half/almost 2 hours of use. I hope the image it's clear since the screen is currently having the "double screen and lines" issue, and the resolution it's really low while it is like that.
It doesn't have warranty. We got it about like 2 years ago but it was already used by then.
Quote: Originally Posted by gregrocker
Meanwhile is this the original factory preinstall with all the bloatware, or have you already done the Clean Reinstall - Factory OEM Windows 7
to shed the crapware that throttles Windows 7 native performance.
I would at least Clean Up Factory Bloatware
with an emphasis on establishing a Clean Boot so that none of the bloatware is running, including the Nvidia services which are not needed at all - just the driver delivered by Windows Update.
I haven't tried any of those. Would you recommend doing it in this case? Would I lose my info or something? (just to know if I might need to make any sort of backups or something)
Quote: Originally Posted by Pauly
When you click the shutdown button does the screen return to normal for a brief second or two before powering off or is it scrambled all the way ?
No. When the laptop displays the issue with the double screen and the lines, it does it from the very first moment it displays the DELL screen until the last second the laptop is on. Sometimes the lines dissappear but it hardly ever does that. The rest remains the same unless it decides to run normally from the begin (although, when it does that, most of time, it crashes down). When it runs normally but it's in safe mode, sometimes, the lines show up but it never crashes down in said mode.