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Windows 7: Frequent BSOD recently; not sure what caused it.

17 Feb 2013   #11
BSO

Win 7 Home Premium 64bit
 
 

Sorry for the delay, I will post the new BSOD reports (I think the tool grabs all of them) shortly. I will also run MalwareBytes full scan in the mean time.

I'll attach the reports to this post, or if you reply, in the post after that so they'll be easily visible.


Edit:

Files are attached to this post.


My System SpecsSystem Spec
.
17 Feb 2013   #12
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Let's run driver verifier and see if it catches any misbehaving drivers:
My System SpecsSystem Spec
17 Feb 2013   #13
BSO

Win 7 Home Premium 64bit
 
 

I started up Verifier as the example shows. I guess I'll have to wait 24 hours to see if I get any results. Should I start up firefox since that is what typically causes the BSOD?

My full MalwareBytes scan produced 4 results, but they were all false positives.

Are there any other things I can do while we wait for the verifier results?
My System SpecsSystem Spec
.

17 Feb 2013   #14
BSO

Win 7 Home Premium 64bit
 
 

So far I've run Firefox without any BSOD. It seems to be running smoothly from what I've seen so far. I'm about to uninstall Chrome and reinstall it since it won't load up (no GUI shows up).

Are there any anti-virus or anti-malware measures I should take as well? I've run a full MalwareBytes scan but I want to be sure the computer is clean since I need to file taxes soon.
My System SpecsSystem Spec
17 Feb 2013   #15
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Make scans with the following:

-Kaspersky TDSSKiller-ESET online scanner In addition, run the tools referred to in the tutorial below as well as WDO:
My System SpecsSystem Spec
18 Feb 2013   #16
BSO

Win 7 Home Premium 64bit
 
 

TDSSKiller came up clean.
MSE came up clean (full computer scan)
I'm looking into running ESET Online tonight.

Am I able to disable the driver verifier now? (It's making my sound come out weird, but no BSOD thus far)
My System SpecsSystem Spec
18 Feb 2013   #17
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Hmm..disable verifier.
My System SpecsSystem Spec
18 Feb 2013   #18
BSO

Win 7 Home Premium 64bit
 
 

Right now I'm unsure of what was causing the BSOD. The only things that have changed in the time were the removal of the Trojans (BHOs) and the tabs that I had open on firefox were removed due to the uninstall/reinstall of Firefox.

Any idea of what the next step should be?
My System SpecsSystem Spec
18 Feb 2013   #19
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

I've requested for more help from my friends (I hope they post their input as I may have missed something earlier!) but I think we got to wait and see till the next bsod. BCC 51 is not a very common one..!

Strange that verifier didn't pick anything when I was expecting it to ... scary
My System SpecsSystem Spec
18 Feb 2013   #20
Dsprague

Microsoft Community Contributor Award Recipient

Windows 7 enterprise 64 bit, Windows 7 Pro 64 bit ,Windows 8 64bit
 
 

To rule out hardware failure please do the following:

Run Furmark to test your graphics card FurMark: Graphics Card Stability and Stress Test, OpenGL Benchmark and GPU Temperature | oZone3D.Net

Quote:
FurMark Setup:
- If you have more than one GPU, select Multi-GPU during setup
- In the Run mode box, select "Stability Test" and "Log GPU Temperature" (BurnIn test in newer versions).
Click "Go" to start the test
- Run the test until the GPU temperature maxes out - or until you start having problems (whichever comes first).
- Click "Quit" to exit
Run HD diagnostics to check you Hard drive for problems:

Hard Drive Diagnostic Procedure

Run memtest86+ for at least 8 passes to test your ram and the ram slots on your MOBO:

RAM - Test with Memtest86+

And finally run prime95 to test your CPU for errors:

Hardware - Stress Test With Prime95

post back and let us know how everything goes.
My System SpecsSystem Spec
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 Frequent BSOD recently; not sure what caused it.




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