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Windows 7: Monthly BSOD pointing to ntoskrnl.exe

15 Feb 2013   #1
duchenow

Windows 7 Home Premium 64bit
 
 
Monthly BSOD pointing to ntoskrnl.exe

Every month or so it seems that a BSOD ups and grabs me. I have used BlueScreenView to try to get some idea of what is going on. It seems to indicate that ntoskrnl.exe is the main offender, but I am unsure what to do to correct the problem. I have uploaded a zip file per instructions named 'duchenow.zip'. Hope someone can help. Many Thanks


My System SpecsSystem Spec
.
16 Feb 2013   #2
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Welcome to SevenForums.

Code:
Start Menu\Programs\AVG	Public:Start Menu\Programs\AVG	Public
Start Menu\Programs\AVG PC Tuneup 2011	Public:Start Menu\Programs\AVG PC Tuneup 2011	Public
Start Menu\Programs\AVG PC Tuneup 2011\Utilities	Public:Start Menu\Programs\AVG PC Tuneup 2011\Utilities	Public
AVG contributes in BSOD-s. Please uninstall for testing purpose.Please remove
Code:
Start Menu\Programs\Prevx 3.0	Public:Start Menu\Programs\Prevx 3.0	Public
Uninstall using the free version of Revo uninstaller in advance mode to delete registry entries. You shouldn't be running two antivirus software: is it bad to run multiple antivirus programs? - BleepingComputer.com

Microsoft Security Essentials.

Recommended from a strict BSOD perspective, compatibility & stability compared to other antiviruses/internet security software. It is free and lightweight:-
warning   Warning
Do not start the free trial of Malware Bytes; remember to deselect that option when prompted.

Run a full scan with both (separately) once downloaded, installed and updated.

Perform a System File Check to check the integrity of all protected Windows 7 :
  1. Click on the start
  2. Type CMD on Search
  3. Left click and Run as Administrator
  4. Type
    Code:
    SFC /scannow
Full tutorial here:Disk Check on your hard drive for file system errors and bad sectors on it.Reduce items at start-up. Nothing except anti-virus is required plus improves the time for logging in windows.Let us know the results and further BSOD reports if any.

BSOD BUGCHECK SUMMARY
Code:
Built by: 7601.18044.amd64fre.win7sp1_gdr.130104-1431
Debug session time: Fri Feb 15 00:51:07.015 2013 (UTC + 6:00)
System Uptime: 0 days 13:00:23.249
Could not read faulting driver name
Probably caused by : ntkrnlmp.exe ( nt!RtlDeleteNoSplay+2a )
PAGE_FAULT_IN_NONPAGED_AREA (50)
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
BUGCHECK_STR:  0x50
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0x50_nt!RtlDeleteNoSplay+2a
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
My System SpecsSystem Spec
16 Feb 2013   #3
duchenow

Windows 7 Home Premium 64bit
 
 

koolkat77 - Many thanks for your recommendations and the time you put in here. I know better than running two antivirus programs, but didn't focus on Prevx as being an antivirus program, which of course it is. I will act on your other recommendations and report back as necessary. Again - thanks so much for your help, I really appreciate it!
My System SpecsSystem Spec
.

16 Feb 2013   #4
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Keep us posted
My System SpecsSystem Spec
28 Feb 2013   #5
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Any new BSOD-s this week?
My System SpecsSystem Spec
14 Mar 2013   #6
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

How are things?
My System SpecsSystem Spec
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 Monthly BSOD pointing to ntoskrnl.exe




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