Monthly BSOD pointing to ntoskrnl.exe


  1. Posts : 2
    Windows 7 Home Premium 64bit
       #1

    Monthly BSOD pointing to ntoskrnl.exe


    Every month or so it seems that a BSOD ups and grabs me. I have used BlueScreenView to try to get some idea of what is going on. It seems to indicate that ntoskrnl.exe is the main offender, but I am unsure what to do to correct the problem. I have uploaded a zip file per instructions named 'duchenow.zip'. Hope someone can help. Many Thanks
      My Computer


  2. Posts : 15,026
    Windows 10 Home 64Bit
       #2

    Welcome to SevenForums.

    Code:
    Start Menu\Programs\AVG	Public:Start Menu\Programs\AVG	Public
    Start Menu\Programs\AVG PC Tuneup 2011	Public:Start Menu\Programs\AVG PC Tuneup 2011	Public
    Start Menu\Programs\AVG PC Tuneup 2011\Utilities	Public:Start Menu\Programs\AVG PC Tuneup 2011\Utilities	Public
    AVG contributes in BSOD-s. Please uninstall for testing purpose.

    Please remove
    Code:
    Start Menu\Programs\Prevx 3.0	Public:Start Menu\Programs\Prevx 3.0	Public
    Uninstall using the free version of Revo uninstaller in advance mode to delete registry entries.

    You shouldn't be running two antivirus software: is it bad to run multiple antivirus programs? - BleepingComputer.com

    Microsoft Security Essentials.

    Recommended from a strict BSOD perspective, compatibility & stability compared to other antiviruses/internet security software. It is free and lightweight:-

       Warning
    Do not start the free trial of Malware Bytes; remember to deselect that option when prompted.

    Run a full scan with both (separately) once downloaded, installed and updated.

    Perform a System File Check to check the integrity of all protected Windows 7 :
    1. Click on the start
    2. Type CMD on Search
    3. Left click and Run as Administrator
    4. Type
      Code:
      SFC /scannow

    Full tutorial here:

    Disk Check on your hard drive for file system errors and bad sectors on it.

    Reduce items at start-up. Nothing except anti-virus is required plus improves the time for logging in windows.

    Let us know the results and further BSOD reports if any.

    BSOD BUGCHECK SUMMARY
    Code:
    Built by: 7601.18044.amd64fre.win7sp1_gdr.130104-1431
    Debug session time: Fri Feb 15 00:51:07.015 2013 (UTC + 6:00)
    System Uptime: 0 days 13:00:23.249
    Could not read faulting driver name
    Probably caused by : ntkrnlmp.exe ( nt!RtlDeleteNoSplay+2a )
    PAGE_FAULT_IN_NONPAGED_AREA (50)
    DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
    BUGCHECK_STR:  0x50
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID:  X64_0x50_nt!RtlDeleteNoSplay+2a
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
      My Computer


  3. Posts : 2
    Windows 7 Home Premium 64bit
    Thread Starter
       #3

    koolkat77 - Many thanks for your recommendations and the time you put in here. I know better than running two antivirus programs, but didn't focus on Prevx as being an antivirus program, which of course it is. I will act on your other recommendations and report back as necessary. Again - thanks so much for your help, I really appreciate it!
      My Computer


  4. Posts : 15,026
    Windows 10 Home 64Bit
       #4

    Keep us posted :)
      My Computer


  5. Posts : 15,026
    Windows 10 Home 64Bit
       #5

    Any new BSOD-s this week?
      My Computer


  6. Posts : 15,026
    Windows 10 Home 64Bit
       #6

    How are things?
      My Computer


 

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