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Windows 7: BSOD, rebooting during bugcheck

17 Feb 2013   #1
jjim26

Windows 7 Home Premium x64
 
 
BSOD, rebooting during bugcheck

I have been getting the BSOD the past week.

Previously I got the BSOD that was caused by the GPU, I replace my GPU with a new one. But I am getting the BSOD again. Windows is saying it an unexpected error and PC checkup is saying it is a bugcheck problem

I regularly scan my PC for malware/virus


If my dump file is missing something, I'll dump it again


I appreciates any help.


My System SpecsSystem Spec
.
17 Feb 2013   #2
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Have you reinstalled windows after installing the new GPU?
My System SpecsSystem Spec
18 Feb 2013   #3
jjim26

Windows 7 Home Premium x64
 
 

I have not reinstalled windows. I got an OEM windows so I am not sure if it is even possible to reinstall windows.

I got the new GPU about a month ago and the BSOD only started a week ago. For the GPU, I uninstalled the old drivers, installed the card, and then the new driver.
My System SpecsSystem Spec
.

18 Feb 2013   #4
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Follow steps on this tutorial: Clean Reinstall - Factory OEM Windows 7

Let us know if you still get bsods after the clean install.
My System SpecsSystem Spec
18 Feb 2013   #5
jjim26

Windows 7 Home Premium x64
 
 

Before I consider reinstalling windows. Does the dump file say what the cause of the BSOD may be?

Also I have a dell PC, but I am not sure what those special notes at the bottom in your link is saying.
My System SpecsSystem Spec
18 Feb 2013   #6
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

They blame your video card/video drivers again. So I was thinking a clean install of the OS would be a good option since you added new hardware.

You can ignore the notes there if they are unrelated to your issue.
My System SpecsSystem Spec
18 Feb 2013   #7
jjim26

Windows 7 Home Premium x64
 
 

The weird thing is in the past I used AMD and got the BSOD. Then I switched to Nvidia and I had no problems. Now I switched back to AMD and started getting problems again. So I was wondering maybe the current AMD drivers are causing the problem.

I will try to restore my PC to factory setting and install the newest drivers. Hopefully it solves the issues and I won't need to reinstall windows.
My System SpecsSystem Spec
18 Feb 2013   #8
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Probably.

Keep us posted of the results.
My System SpecsSystem Spec
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 BSOD, rebooting during bugcheck




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