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Windows 7: BSOD - 0x0000001e - 0x000000d1

18 Feb 2013   #1
cdwriter2

Windows 7 Home Premium 64bit
 
 
BSOD - 0x0000001e - 0x000000d1

Hello, my brother has been getting Bluescreens, here's the dump folder that might help.


My System SpecsSystem Spec
.
18 Feb 2013   #2
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Hi.

Most of the BSOD-s seem to be caused by Arctosa.sys - Razer Arctosa Keyboard Driver from 2009. Quite old!
Code:
lmvm Arctosa
start             end                 module name
fffff880`08724000 fffff880`08728d80   Arctosa  T (no symbols)           
    Loaded symbol image file: Arctosa.sys
    Image path: \SystemRoot\system32\drivers\Arctosa.sys
    Image name: Arctosa.sys
    Timestamp:        Wed Aug 19 13:57:20 2009 (4A8BB060)
    CheckSum:         00007232
    ImageSize:        00004D80
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Here's the link and method for updating the driver:
Quote:
Driver Reference Table - Arctosa.sys

Sometimes drivers remain, not completely uninstalled. Follow this tutorial for complete removal of drivers of the particular program:
If updating the driver for this hardware component does not help I'd recommend using another keyboard.

Update Atheros network adapter driver in the same method mentioned above:
Code:
lmvm athrx
start             end                 module name
fffff880`06e0a000 fffff880`06f87000   athrx    T (no symbols)           
    Loaded symbol image file: athrx.sys
    Image path: \SystemRoot\system32\DRIVERS\athrx.sys
    Image name: athrx.sys
    Timestamp:        Mon Oct 05 22:33:57 2009 (4ACA1FF5)
    CheckSum:         0017C3B2
    ImageSize:        0017D000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Quote:
If its wireless, match your device from here:If its not a wireless, match your device from here:
Perform a System File Check to check the integrity of all protected Windows 7 :
  1. Click on the start
  2. Type CMD on Search
  3. Left click and Run as Administrator
  4. Type
    Code:
    SFC /scannow
Full tutorial here:Disk Check on your hard drive for file system errors and bad sectors on it.Reduce items at start-up. Nothing except anti-virus is required plus improves the time for logging in windows.Daemon Tools:
Code:
Start Menu\Programs\DAEMON Tools Lite	Public:Start Menu\Programs\DAEMON Tools Lite	Public
Please uninstall DAEMON Tools. It uses a driver called sptd.sys which is known to cause BSODs in Windows 7. Uninstall the software using Add/Remove Programs. Reboot the system. Once the program is uninstalled, run sptd.sys uninstaller to remove the driver from your system.

As an alternative, many people recommend the use of Total Mounter or Magic ISO

Let us know the results.
My System SpecsSystem Spec
18 Feb 2013   #3
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

BSOD BUGCHECK SUMMARY
Code:

Built by: 7601.18044.amd64fre.win7sp1_gdr.130104-1431
Debug session time: Mon Feb 18 14:38:17.119 2013 (UTC + 6:00)
System Uptime: 0 days 2:42:03.617
Probably caused by : Arctosa.sys ( Arctosa+11b7 )
STOP 0x0000001E: KMODE_EXCEPTION_NOT_HANDLED  
Usual causes:  Device driver, hardware, System service, compatibility, 
Remote control programs, memory, BIOS
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
BUGCHECK_STR:  0x1E
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0x1E_Arctosa+11b7
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7601.17944.amd64fre.win7sp1_gdr.120830-0333
Debug session time: Tue Feb 12 11:06:21.866 2013 (UTC + 6:00)
System Uptime: 0 days 0:27:18.036
Probably caused by : Arctosa.sys ( Arctosa+11b7 )
STOP 0x0000001E: KMODE_EXCEPTION_NOT_HANDLED  
Usual causes:  Device driver, hardware, System service, compatibility, 
Remote control programs, memory, BIOS
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
BUGCHECK_STR:  0x1E
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0x1E_Arctosa+11b7
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7601.17944.amd64fre.win7sp1_gdr.120830-0333
Debug session time: Tue Feb  5 11:18:34.020 2013 (UTC + 6:00)
System Uptime: 0 days 10:33:15.581
Probably caused by : athrx.sys ( athrx+59836 )
STOP 0x000000D1: DRIVER_IRQL_NOT_LESS_OR_EQUAL 
Usual causes:  Device driver
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
BUGCHECK_STR:  0xD1
PROCESS_NAME:  Skype.exe
FAILURE_BUCKET_ID:  X64_0xD1_athrx+59836
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
My System SpecsSystem Spec
.

19 Feb 2013   #4
cdwriter2

Windows 7 Home Premium 64bit
 
 

Hi there,

Thanks for the quick and detailed reply.

My brother has finished all of the steps and his computer hasn't had a crash or freeze since so it's looking good. Early days though, of course.

If anything happens I'll let you know.

Thanks again,
Caleb
My System SpecsSystem Spec
19 Feb 2013   #5
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Good to hear.

Keep us posted.
My System SpecsSystem Spec
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