Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: BSOD when sleep,error 0x0000009f


18 Feb 2013   #1

window 7 Ultimate X64
 
 
BSOD when sleep,error 0x0000009f

Hi all,
Every time when I close the lid or click the 'sleep' button on the start menue to send my Thinkpad X220 to sleep, it cause this '0x0000009f' BSOD, i guess it is caused by the 'Netwsw00.sys' of the Intel Wireless driver. I had updated this driver from Intel® Driver Update Utility, but the problem still exist, can someone help me? My BSOD file is attached.


My System SpecsSystem Spec
.

18 Feb 2013   #2

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64Bit
 
 

My System SpecsSystem Spec
19 Feb 2013   #3

window 7 Ultimate X64
 
 

Hi koolkat77,
Thanks for your reply, I download the above two Hotfix, but they are give me the same message: "The update is not applicable to your computer".
My System SpecsSystem Spec
.


19 Feb 2013   #4

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64Bit
 
 

Perform a clean boot:Let the PC sleep again and let us know if there are BSOD.
My System SpecsSystem Spec
19 Feb 2013   #5

window 7 Ultimate X64
 
 

I performed the clean start up(exept the anti-virus software NOD32, i cannot uncheck it), but the problem still exists. The BSOD occurs randomly when I browse the Internet using the Maxthon cloud brower v.4.0.3.3000, but i guess Maxthon might not be the one to be blamed because other browers have the same problem. The BSOD info is attached.
My System SpecsSystem Spec
19 Feb 2013   #6

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64Bit
 
 

Please post the following report before we proceed:
My System SpecsSystem Spec
19 Feb 2013   #7

window 7 Ultimate X64
 
 

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-PJW6W-9GK29-TMPWP
Windows Product Key Hash: s96ZjOX/L18svs5JSfzs8eCl/m0=
Windows Product ID: 00426-OEM-8992662-00537
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {7309905B-7C92-49D8-BDA8-0C64E1B70854}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.130104-1431
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Maxthon\Bin\Maxthon.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{7309905B-7C92-49D8-BDA8-0C64E1B70854}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-TMPWP</PKey><PID>00426-OEM-8992662-00537</PID><PIDType>2</PIDType><SID>S-1-5-21-3079045796-3474765694-241935081</SID><SYSTEM><Manufacturer>LENOVO</Manufacturer><Model>4286CTO</Model></SYSTEM><BIOS><Manufacturer>LENOVO</Manufacturer><Version>8DET67WW (1.37 )</Version><SMBIOSVersion major="2" minor="6"/><Date>20121205000000.000000+000</Date></BIOS><HWID>7EB23607018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>China Standard Time(GMT+08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>LENOVO</OEMID><OEMTableID>TP-8D </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, Ultimate edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: 7cfd4696-69a9-4af7-af36-ff3d12b6b6c8
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00426-00178-926-600537-02-2052-7601.0000-2362012
Installation ID: 010826240335096142971335565606886932581114697474612244
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: TMPWP
License Status: Licensed
Remaining Windows rearm count: 2
Trusted time: 2/20/2013 11:07:52 AM

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: N/A
HealthStatus: 0x0000000000000000
Event Time Stamp: N/A
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: LgAAAAEAAQABAAEAAAABAAAAAwABAAEAln12GXcWVqYUlm4/bgYSgkb3QtYucw==

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC LENOVO TP-8D
FACP LENOVO TP-8D
HPET LENOVO TP-8D
MCFG LENOVO TP-8D
SLIC LENOVO TP-8D
SSDT LENOVO TP-SSDT2
SSDT LENOVO TP-SSDT2
SSDT LENOVO TP-SSDT2
ECDT LENOVO TP-8D
ASF! LENOVO TP-8D
TCPA PTL LENOVO
SSDT LENOVO TP-SSDT2
SSDT LENOVO TP-SSDT2
UEFI LENOVO TP-8D
UEFI LENOVO TP-8D
UEFI LENOVO TP-8D
My System SpecsSystem Spec
20 Feb 2013   #8

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64Bit
 
 

Okay as a test can you remove Eset and replace with MSE: Microsoft Security Essentials.

Recommended from a strict BSOD perspective, compatibility & stability compared to other antiviruses/internet security software. It is free and lightweight:-
warning   Warning
Do not start the free trial of Malware Bytes; remember to deselect that option when prompted.

Run a full scan with both (separately) once downloaded, installed and updated.

Perform a System File Check to check the integrity of all protected Windows 7 :
  1. Click on the start
  2. Type CMD on Search
  3. Left click and Run as Administrator
  4. Type
    Code:
    SFC /scannow
Full tutorial here:Disk Check on your hard drive for file system errors and bad sectors on it.
My System SpecsSystem Spec
21 Feb 2013   #9

window 7 Ultimate X64
 
 

The problem is still there!
I had replace the NOD32 with Microsoft Security Essentials, done with the "SFC /scannow", and a Disk Check, but when I launch the internet browser(I use the Maxthon) and put the laptop to sleep, the BSOD came.

If I start the Windows without launching Maxthon, it can go to sleep, so i guess the system might conflict with Maxthon. But I had been used to this browser and I dont want to replace it.
My System SpecsSystem Spec
21 Feb 2013   #10

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64Bit
 
 

Upload new reports
My System SpecsSystem Spec
Reply

 BSOD when sleep,error 0x0000009f




Thread Tools



Similar help and support threads for2: BSOD when sleep,error 0x0000009f
Thread Forum
BSOD on Sleep, error 0x0000009f and others BSOD Help and Support
Solved BSOD after sleep mode, error DRIVER POWER STATE FAILURE 0x0000009f BSOD Help and Support
BSOD during sleep state 0x0000009f BSOD Help and Support
Solved BSOD while sleep/hibernation ,error 0x0000009f BSOD Help and Support
Solved BSOD when Laptop attempts to go into sleep mode, error 0x0000009F BSOD Help and Support
Solved Laptop BSOD when opening lid after sleep mode Error 0x0000009f BSOD Help and Support
Solved BSOD During Sleep 0x0000009f BSOD Help and Support

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd

All times are GMT -5. The time now is 06:28 PM.
Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App
  

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33