Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Random BSOD on longterm working pc

18 Feb 2013   #1
vmr101

Windows 7 Professional (64bit)
 
 
Random BSOD on longterm working pc

I have had this pc running fine for over a year now. No hardware changes, no software upgrades or anything lately. Only a windows update a few days ago.
A few days ago when it was very hot (my pc is upstairs where it gets extremely hot, been on for days downloading but has the side cover off with a external fan on it. Using core temp all cores are running at around 40-50 deg), i got a BSOD, didnt see the error code, the next day i got several. In the event viewer it shows a Kernal Power Failure.
I fixed errors in my registery, updated all drivers (using DriverMAX, updated graphics card, and several old intel drivers), ran a memory check on my ram & harddrive checks. Everything passes fine. Since i have a low power supply, i decided to upgrade thinking that would fix the power failure issue. Had a 330watt and upgraded to Consair HX650 and was running fine for a day. Next thing another BSOD and the error code said Driver IRQ not less or equal.
Dump file attached.
Any help is appreciated.

PS: I have also been getting Internet Explorer has stopped responding error all of a sudden, but IE still works.

System specs:
Win 7 Pro (64bit)
Intel Core i7 870
8gb ram (Strontium 4GB 1333 x2)
2tb samsung hdd, 400gb wd hdd
ASUS V9-P7H55E (0401 bios)


My System SpecsSystem Spec
.
18 Feb 2013   #2
Northernsoul55

Microsoft Community Contributor Award Recipient

Windows 7 Professional 64bit
 
 

Hi and welcome to SF Forums,

STOP 0x000000D1: DRIVER_IRQL_NOT_LESS_OR_EQUAL
Usual causes: Device driver

Quote:
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck D1, {3af104e0, 2, 0, fffff88003c1dd53}
Unable to load image \SystemRoot\System32\Drivers\tosrfcom.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for tosrfcom.sys
*** ERROR: Module load completed but symbols could not be loaded for tosrfcom.sys
Probably caused by : tosrfcom.sys ( tosrfcom+ed53 )

4: kd> lmvm tosrfcom
start end module name
fffff880`03c0f000 fffff880`03c21980 tosrfcom T (no symbols)
Loaded symbol image file: tosrfcom.sys
Image path: \SystemRoot\System32\Drivers\tosrfcom.sys
Image name: tosrfcom.sys
Timestamp: Tue Oct 02 03:43:06 2007 (4701B03A)
Faulting Driver: tosrfcom.sys
Refers to: Toshiba Bluetooth Driver/s:
These will need updating as they are extremely old:
Quote:
tosporte Bluetooth COM Port Kernel 11/10/2006 6:31:08 PM
tosrfbd Bluetooth RFBUS Kernel 15/02/2008 5:01:21 PM
tosrfbnp Bluetooth RFBNEP Kernel 29/11/2007 11:45:56 AM
Tosrfcom Bluetooth RFCOMM Kernel 2/10/2007 12:43:06 PM
Tosrfhid Bluetooth RFHID Kernel 31/01/2008 5:55:22 PM
tosrfnds Bluetooth Personal Are Kernel 12/07/2005 3:43:52 PM
TosRfSnd Bluetooth Audio Kernel 22/01/2008 10:58:09 PM
Tosrfusb Bluetooth USB Controll Kernel 18/10/2007 4:25:20 PM
Click on Downloads > Laptop Accessories > Bluetooth > and choose your Bluetooth device.

Plan to update your Bios to the latest version if BSOD's still occur after drivers updated:

Latest update: V9-P7H55E 0401 BIOS 2011.03.02 update, found:



[BIOS Information (Type 0) - Length 24 - Handle 0000h]
Vendor American Megatrends Inc.
BIOS Version 0401
BIOS Starting Address Segment f000
BIOS Release Date 09/07/2010
BIOS ROM Size 800000

Post back any developments

Cheers

Dave
My System SpecsSystem Spec
18 Feb 2013   #3
vmr101

Windows 7 Professional (64bit)
 
 

Thanks,
Ill try updating the Bluetooth drivers.
Funny enough, a few days ago my pc stopped auto reporting my solar data to PV Output.
For this i use the bluetooth driver, a usb extender, usb to rj45 -> back to usb over several meters, and a SEDA UD100 dongle to access my SMA Sunny Boy inverter. This data normally gets pushed through PV Bean Counter, but hasnt for days. I couldnt work out why but was gonna sort that out after fixing the BSOD.

Interesting how this only started after the most recent windows update.
My System SpecsSystem Spec
.

18 Feb 2013   #4
Northernsoul55

Microsoft Community Contributor Award Recipient

Windows 7 Professional 64bit
 
 

I take it your monitoring Energy consumption?

All of your crashes relate to the bluetooth driver in question,
so its a good bet once updated it will sort your BSOD issue.

You could also look at Windows Update History see if anything stands out.
Judging by the dates those drivers havent been updated, but check your Blutooth manager,
as that may have been updated, and you also have that on Start up, you can disable
that from start up and test to see BSOD occurs:

Start > type in search run >
press return and type msconfig.exe and press return
select the start up tab and uncheck the box next to Bluetooth Manager and click apply. Reboot

If no change you can always recheck box and apply.

Cheers

Dave
My System SpecsSystem Spec
18 Feb 2013   #5
vmr101

Windows 7 Professional (64bit)
 
 

Thanks Dave,
I am uploading energy consumption automatically via a bridge, but my solar generation needs my pc.
Maximo PV System 4.830kW | Live Output
(Generation upload stopped on the 14th)

I updated the bluetooth drives, restarted pc and went to get some lunch, came back and it had only just reloaded windows with an error saying it rebooted. So i have attached new dump files.

Next i will try update the BIOS, but that is something i havent done before and am wary of.
*EDIT: Updated BIOS with ASUS update, will test out and see if any more errors come up.
Still recieving Internet Explorer error, not sure why.
My System SpecsSystem Spec
18 Feb 2013   #6
vmr101

Windows 7 Professional (64bit)
 
 

Can anyone tell me from the last dump file if the bluetooth driver caused the last BSOD?
If it did i will uninstall the bluetooth driver and try the windows one and sort out my connection to my inverter another way etc..
Thanks.

Other people using similiar setups for solar generation upload say that using the Windows bluetooth drivers does the job, so i will remove Toshiba ones and test that.
My System SpecsSystem Spec
19 Feb 2013   #7
Northernsoul55

Microsoft Community Contributor Award Recipient

Windows 7 Professional 64bit
 
 

Hi sorry, I had to sleep
Okay same driver causing the issue Im afraid.

Quote:
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck 1000007E, {ffffffffc0000005, fffff80003476ee0, fffff8800e1ee928, fffff8800e1ee180}
Probably caused by : tosrfcom.sys ( tosrfcom+cf13 )
Toshiba Bluetooth Driver (Has been updated but is still the issue)
tosrfcom tosrfcom.sys Tue Jul 28 11:18:20 2009

Try here with this hotfix: http://aps2.toshiba-tro.de/bluetooth/?page=download

Or here may help: http://aps2.toshiba-tro.de/bluetooth...wnload-toshiba

Check windows update, especially optional section, or you can click on the download now button on the link below and it will take you to windows update and hopefully the driver you need, published by Microsoft:

http://bluetooth-device-rfcomm-protocol-tdi.soft32.com/

Really hope this helps.
Cheers
Dave
My System SpecsSystem Spec
19 Feb 2013   #8
vmr101

Windows 7 Professional (64bit)
 
 

Thanks for the Help Dave, i really apprecaite it.

I noticed on the Toshiba site they say "Please note that TOSHIBA Blue Stack for users without TOSHIBA hardware isn't available anymore".

I had users from Whirlpool Forums http://forums.whirlpool.net.au tell me that the Windows Bluetooth drivers are now capable of running the SEDA UD100 dongle compatible with solar generation software. (exactly what i need)
I have since uninstalled the Toshiba Bluetooth software and have had no Blue Screens with the windows driver. This issue is now solved so I again thank you for your help.

Cheers,
Marco
My System SpecsSystem Spec
19 Feb 2013   #9
Northernsoul55

Microsoft Community Contributor Award Recipient

Windows 7 Professional 64bit
 
 

Hey Marco,


Glad its sorted and thank you for the feedback.

It may help other members/users in the future with similar issues.

Cheers

Dave
My System SpecsSystem Spec
Reply

 Random BSOD on longterm working pc




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
Random BSOD while working with Desktop
Hi guys, I know someone can help me within this forum and would greatly appreciate your wisdom about this matter. I keep on getting an error about DRIVER_IRQL_NOT_LESS_OR_EQUAL which is I am not sure if being caused by rdyboost.sys or ntoskrnl.exe. I made sure that my system is fully...
BSOD Help and Support
Random BSOD - Mostly when working with windows explorer
Hey! For years I never had blue screen problems and I don't know how to handle them by myself. So I hope you can help me :) I checked the "BSOD - Posting Instructions" but there is no hint what type of dump I should create? So for now, I just have created the SF Debug Tool zip. Hope that...
BSOD Help and Support
Repeated, random BSOD. Will keep restarting until working.
So, I've got a ticking time bomb here...trying to get help as soon as I can. Display driver reset and timeout failed, something like that. On occasion I can't even get to windows before the system crashes. Tried last known good config, windows memory diagnostics, startup repair finds stuff...
BSOD Help and Support
Multi BSOD when i start up and random while working.
************** Exception Text ************** System.UnauthorizedAccessException: Access to the path 'C:\Windows\Minidump' is denied. at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath) at System.IO.Directory.InternalGetFileDirectoryNames(String path, String...
BSOD Help and Support
Could daily Hibernation lead to Security issues after longterm use
Hi, I use Hibernation every day ... Use it for my laptop at work and at home. Don t reboot or logoff much prefer Hibernation... Could this cause security issues? For example missing out on Adobe Updates?
System Security
Random BSOD - Need help working out why
Hi Iv been getting random BSOD for a while new, iv updated drivers. Ran memtest86+ (only one pass) every thing was ok. But my motherboard biostar ta790gx 128m hasa side port of DDR2 memory for the graphics & im not sure if memtest can test that or not I keep getting different error's &...
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 15:51.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App