BSOD while watching Youtube Videos


  1. Posts : 1
    Windows 7 Starter 32 bit
       #1

    BSOD while watching Youtube Videos


    I tried updating the graphic driver but still I got BSOD. And also, sometimes BSOD occurs while browsing.

    Code:
    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    
    Validation Code: 0
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-3Y3J6-K8M2F-J2HJQ
    Windows Product Key Hash: X4S+naDQfOXFxXXiUsQTBuGIF4E=
    Windows Product ID: 00342-OEM-8992752-30015
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7600.2.00010300.0.0.011
    ID: {AC9A76C4-E561-48B6-A189-1B3AC9780F7A}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Starter
    Architecture: 0x00000000
    Build lab: 7600.win7_gdr.130104-1435
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A
    
    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    
    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002
    
    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002
    
    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
    
    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed
    
    File Scan Data-->
    File Mismatch: C:\windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
    File Mismatch: C:\windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
    File Mismatch: C:\windows\system32\wat\watux.exe[Hr = 0x80070003]
    File Mismatch: C:\windows\system32\wat\watweb.dll[Hr = 0x80070003]
    
    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{AC9A76C4-E561-48B6-A189-1B3AC9780F7A}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010300.0.0.011</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-J2HJQ</PKey><PID>00342-OEM-8992752-30015</PID><PIDType>2</PIDType><SID>S-1-5-21-3841039444-1642437230-393018617</SID><SYSTEM><Manufacturer>TOSHIBA</Manufacturer><Model>TOSHIBA NB550D</Model></SYSTEM><BIOS><Manufacturer>TOSHIBA</Manufacturer><Version>1.20</Version><SMBIOSVersion major="2" minor="6"/><Date>20101207000000.000000+000</Date></BIOS><HWID>CCBB0600018400FC</HWID><UserLCID>3409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Malay Peninsula Standard Time(GMT+08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>TOSCPL</OEMID><OEMTableID>TOSCPL00</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  
    
    Spsys.log Content: 0x80070002
    
    Licensing Data-->
    Software licensing service version: 6.1.7600.16385
    
    Name: Windows(R) 7, Starter edition
    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
    Activation ID: 8be4a481-9b5c-4588-a5ec-5dad4b1f15da
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00342-00178-927-530015-02-1033-7600.0000-3272010
    Installation ID: 000146012646715321593684699720461703052100580274372192
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: J2HJQ
    License Status: Licensed
    Remaining Windows rearm count: 3
    Trusted time: 2/19/2013 11:07:41 AM
    
    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: N/A
    HealthStatus: 0x0000000000000000
    Event Time Stamp: N/A
    ActiveX: Not Registered - 0x80040154
    Admin Service: Not Registered - 0x80040154
    HealthStatus Bitmask Output:
    
    
    HWID Data-->
    HWID Hash Current: LAAAAAAAAQABAAEAAAACAAAAAgABAAEAJJTy8AxJ1lbWmmI9qM+miHz//Ag=
    
    OEM Activation 1.0 Data-->
    N/A
    
    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information: 
      ACPI Table Name	OEMID Value	OEMTableID Value
      APIC			TOSCPL		TOSCPL00
      FACP			TOSCPL		TOSCPL00
      HPET			TOSCPL		TOSCPL00
      MCFG			TOSCPL		TOSCPL00
      SLIC			TOSCPL		TOSCPL00
      SSDT			AMD   		POWERNOW
      SSDT			AMD   		POWERNOW
      My Computer


  2. Posts : 2,014
    Windows 7 Professional 64bit
       #2

    Hi dcwd and welcome to the Forums,

    Your windows is genuine......not sure why you posted that though, but we may proceed :)

    Please reconfigure windows to collect the correct info.
    You want small memory dumps - "MiniDumps"

    And here are the instructions for posting:

    Please update to Windows service Pack 1 also through windows update

    Cheers

    Dave
      My Computer


 

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