Windows 7: BSOD while using internet

zapp7 · 18 Feb 2013

I have been getting some BSOD errors when using the internet. One was a memory management, another was a page dump error. On one boot, Chrome and its extensions would immediately crash and all webpages would give me the "aw snap" error message. IE9 also kept getting the "closed unexpectedly" error. This seems to have stopped but I am still getting random BSOD while using Chrome while streaming videos. I also got one while downloading an update for Adobe Flash. Finally, I was getting the hardware connect/disconnect sounds several times. I tried to check device manager but the connect/disconnect was happening so quickly that I couldn't see what was getting connected. I'm not sure if all of these issues are connected. Suffice to say, I've been getting some very strange behavior. I have attached my SF diagnostic data.

I have updated my LAN drivers and chipset drivers and I have also tested my RAM with memtest86 - it passed.

**koolkat77** · 19 Feb 2013

Welcome.

If you are overclocking any hardware, STOP. Reset any changed values back to default.

Running two antivirus software can cause conflicts. Please remove Avast:

avast! Uninstall Utility | Download aswClear for avast! Removal

Follow this:

Quote: Originally Posted by writhziden

If you have an SSD, make sure the following are up to date:

SSD firmware
BIOS Version
Chipset Drivers
Hard disk controller drivers/SATA drivers
If you have a Marvell IDE ATA/ATAPI device, make sure the drivers are up to date from the Intel site or Marvell site and not from your motherboard/vendor support site.

Perform a System File Check to check the integrity of all protected Windows 7 :

Click on the start
Type CMD on Search
Left click and Run as Administrator
Type
Code:
```
SFC /scannow
```

Full tutorial here:

SFC /Scannow Command - System File Checker

Reduce items at start-up. Nothing except anti-virus is required.

Take memtest. Run for 8 passes and test each stick in a know good slot for an additional 6 passes.

RAM - Test with Memtest86+

Note

Pay close attention to part 3 of the tutorial in order to rule out the faulty stick.

Information

Errors are sometimes found after 8 passes.

Tip

Do this test overnight, before going to bed.

If Memtest86+ does not find any errors with ram run Windows Memory Diagnostics for 7-8 passes following its tutorial:

Memory Diagnostics Tool

Let us know the results.

BSOD BUGCHECK SUMMARY

Code:


Built by: 7601.18044.amd64fre.win7sp1_gdr.130104-1431
Debug session time: Tue Feb 19 08:45:17.949 2013 (UTC + 6:00)
System Uptime: 0 days 2:20:55.151
Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+13702 )
BUGCHECK_STR:  0x1a_41201
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME:  svchost.exe
FAILURE_BUCKET_ID:  X64_0x1a_41201_nt!_??_::FNODOBFM::_string_+13702
CPUID:        "Intel(R) Core(TM) i5-3470 CPU @ 3.20GHz"
MaxSpeed:     3200
CurrentSpeed: 3209
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7601.18044.amd64fre.win7sp1_gdr.130104-1431
Debug session time: Tue Feb 19 06:22:24.255 2013 (UTC + 6:00)
System Uptime: 0 days 0:18:24.082
Probably caused by : memory_corruption ( nt!MiBadShareCount+4c )
BUGCHECK_STR:  0x4E_99
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME:  chrome.exe
FAILURE_BUCKET_ID:  X64_0x4E_99_nt!MiBadShareCount+4c
CPUID:        "Intel(R) Core(TM) i5-3470 CPU @ 3.20GHz"
MaxSpeed:     3200
CurrentSpeed: 3209
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7601.18044.amd64fre.win7sp1_gdr.130104-1431
Debug session time: Tue Feb 19 10:29:58.318 2013 (UTC + 6:00)
System Uptime: 0 days 0:01:12.520
Probably caused by : memory_corruption ( nt!MiDeleteAddressesInWorkingSet+27f )
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
BUGCHECK_STR:  0x50
PROCESS_NAME:  AI Suite II.ex
FAILURE_BUCKET_ID:  X64_0x50_nt!MiDeleteAddressesInWorkingSet+27f 
CPUID:        "Intel(R) Core(TM) i5-3470 CPU @ 3.20GHz"
MaxSpeed:     3200
CurrentSpeed: 3209
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7601.17944.amd64fre.win7sp1_gdr.120830-0333
Debug session time: Sun Feb 17 17:11:04.974 2013 (UTC + 6:00)
System Uptime: 1 days 0:31:50.801
Probably caused by : Ntfs.sys ( Ntfs!memcpy+1d1 )
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
BUGCHECK_STR:  0x50
PROCESS_NAME:  MsMpEng.exe
FAILURE_BUCKET_ID:  X64_0x50_Ntfs!memcpy+1d1
CPUID:        "Intel(R) Core(TM) i5-3470 CPU @ 3.20GHz"
MaxSpeed:     3200
CurrentSpeed: 3209
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7601.17944.amd64fre.win7sp1_gdr.120830-0333
Debug session time: Sat Feb 16 16:38:13.763 2013 (UTC + 6:00)
System Uptime: 1 days 20:15:54.590
Probably caused by : fltmgr.sys ( fltmgr!TreeUnlinkMulti+51 )
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
BUGCHECK_STR:  0x50
PROCESS_NAME:  System
CPUID:        "Intel(R) Core(TM) i5-3470 CPU @ 3.20GHz"
MaxSpeed:     3200
CurrentSpeed: 3209

zapp7 · 02 Mar 2013

I am not overclocking - everything is at stock settings.

I actually re-installed my OS completely and was fine for a long time, but I got another BSOD.

I am running Avast but I disabled both Security Essentials and Windows Defender prior to installation this time around.

I ran a memtest overnight and it did 16 passes with no errors. Windows memory diagnostic found no errors. Integrity scan with sfc found no errors.

I did run a Prime95 and one of the cores failed, citing a "FATAL ERROR: rounding error".

I have installed all the updated drivers for my motherboard from the ASUS web site and also updated the BIOS.

Here is the minidump for my most recent BSOD.

**koolkat77** · 02 Mar 2013

Do you get BSODs in safe mode?
I will check your new dumps soon.

**koolkat77** · 03 Mar 2013

Crash seems to point towards Nvidia drivers. Try rolling back to a last stable driver version for your GFX

Driver Rollback

Code:

lmvm nvlddmkm
start             end                 module name
fffff880`068c8000 fffff880`07370000   nvlddmkm T (no symbols)           
    Loaded symbol image file: nvlddmkm.sys
    Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
    Image name: nvlddmkm.sys
    Timestamp:        Sun Feb 10 05:13:08 2013 (5116D804)
    CheckSum:         00A90CB0
    ImageSize:        00AA8000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
fffff880`08ca6568  fffff880`06aa2743Unable to load image \SystemRoot\system32\DRIVERS\nvlddmkm.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
 nvlddmkm+0x1da743

Windows 7: BSOD while using internet

BSOD while using internet problems?