Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Random BSOD on new computer

19 Feb 2013   #1
bjerne

Windows 7 Home premium 64 bit
 
 
Random BSOD on new computer

I've had random BSOD for a few weeks now, maybe one BSOD every 5 days or so.

Not really sure why.

EDIT: I crashed again 10-20 minutes after making this post


My System SpecsSystem Spec
.
19 Feb 2013   #2
Northernsoul55

Microsoft Community Contributor Award Recipient

Windows 7 Professional 64bit
 
 

Hi,

We need the correct info:

Please add your systems specs to your profile? Here's how:

And here are the instructions for posting:

Cheers

Dave
My System SpecsSystem Spec
19 Feb 2013   #3
bjerne

Windows 7 Home premium 64 bit
 
 

I've updated my profile now, also i don't see what i did wrong with the post besides maybe lack of information on when the BSODs happen. They have never happened when gaming and most of the time they just happen when browsing 4chan.
My System SpecsSystem Spec
.

19 Feb 2013   #4
Northernsoul55

Microsoft Community Contributor Award Recipient

Windows 7 Professional 64bit
 
 

Hi,

It doesnt contain all the information required to assist you with your issue.
My System SpecsSystem Spec
19 Feb 2013   #5
bjerne

Windows 7 Home premium 64 bit
 
 

Mind telling me what I'm missing?
My System SpecsSystem Spec
20 Feb 2013   #6
Northernsoul55

Microsoft Community Contributor Award Recipient

Windows 7 Professional 64bit
 
 

Your missing files:

Driver lists
dxdiag
msinfo32
systeminfo
windows updates

You just need to click "Grab All" on the SF diag tool and it will collect all the info for you.
My System SpecsSystem Spec
20 Feb 2013   #7
bjerne

Windows 7 Home premium 64 bit
 
 

Alright I've updated the files. They're in the opening post.
My System SpecsSystem Spec
20 Feb 2013   #8
Northernsoul55

Microsoft Community Contributor Award Recipient

Windows 7 Professional 64bit
 
 

Thank you for the added information.

Please uninstall Daemon tools as it is well known for BSOD.

Start > click on Computer > Uninstall or change a program > choose Daemon tools. Reboot.
Once uninstalled please go here and remove the SPTD driver itself with this tool:

If you see an Uninstall option for SPTD, click on it.
Otherwise, go to C:\Windows\System32\drivers, look for and delete SPTD.sys manually. Reboot

Quote:
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck 100000B8, {fffff8800336ffc0, fffffa8006a1a040, 0, 0}
Unable to load image \SystemRoot\system32\DRIVERS\iusb3xhc.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for iusb3xhc.sys
*** ERROR: Module load completed but symbols could not be loaded for iusb3xhc.sys
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by : memory_corruption
Problem driver: iusb3xhc.sys

Relates to: Intel(R) USB 3.0 eXtensible Host Controller Driver
Please update your driver here:

Problem: win32k.sys

Run SFC to check the integrity of all Windows 7 system files:

Click on the Start > Type in search cmd
Right click cmd at top and Run as Administrator
Type SFC /scannow at the prompt (note there is a space between SFC and /scannow)

Quote:
fffff880`0338db18 fffff880`02e91970Unable to load image \SystemRoot\system32\drivers\CAHS164.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for CAHS164.sys
*** ERROR: Module load completed but symbols could not be loaded for CAHS164.sys
CAHS164+0x2a970
Problem driver: CAHS164.sys
Related to: C-Media Electronics USB Audio Driver
Also run memtest, for a minimum of 7/8 passes, following this tutorial:

Post back any results / observations

cheers

Dave
My System SpecsSystem Spec
20 Feb 2013   #9
bjerne

Windows 7 Home premium 64 bit
 
 

Alright I've updated the drivers, thank you very much.
Ill bump this thread if i get a BSOD again.
My System SpecsSystem Spec
20 Feb 2013   #10
Northernsoul55

Microsoft Community Contributor Award Recipient

Windows 7 Professional 64bit
 
 

No problem, glad to help.

Did you uninstall Daemon tools also?
My System SpecsSystem Spec
Reply

 Random BSOD on new computer




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
Random BSOD messages, happens at random times while using computer
Hi All, First time poster and hope somebody can help. Have been getting BSOD for a few days now. All at random times, while using the internet, watching movies or just playing music. Have even formatted but of no use. Most recent BSOD was MEMORY MANAGEMENT but its different all the...
BSOD Help and Support
Random BSOD when using computer.
This computer has given me nothing but trouble. I have had a technician fix in NUMEROUS times. And this latest BSOD is very odd. It happens at seemingly random times when using my computer. I have attached a bluescreenview file and the one I am supposed to attach. I need my computer fixed ASAP for...
BSOD Help and Support
BSOD random when using computer
Sorry wrong place post, i should post on eightforums Hi can anyone help me check what is the cause of my BSOD Thank you so much Bacuaze
BSOD Help and Support
Random BSOD while doing nothing on the computer
Hi. 3 weeks ago a computer i built startet with bsods and black screens, before it was used for about a year So i reinstalled windows 7 ultimate x64 retail, checked the rams several times on each slot, tried another powersupply, made stresstest and benchmarks. So the computer was stable. Today...
BSOD Help and Support
Random BSOD's - New Computer
Hello everyone, I built this computer recently and i've been plagued by random crashes. Sometimes I can go 2 weeks without crashing, other times it will crash back to back. Usually it will just go blue screen and all I can guess is that there is a hardware error somewhere. Any help would be...
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 05:41.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App