BSOD occurs after logging in to windows

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  1. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #11

    Is it crashing after logon but brfore entering windows? If so, Try clean boot in safe mode, as suggested by koolkat77.
    Boot to System Recovery Options . Try Safe Mode with Command Prompt. In the command prompt .... enter the command ....

    start msconfig


    It will open the system configuration window, with the "general" tab selected.

    • Click the "startup" tab. Click "Disable all" > Apply > OK.
    • Click on "services" tab. Check the "Hide all Microsoft Services"; Click "Disable all" > Apply > OK

    Then try to boot again normally. Is it failing still?

    If so, boot to System Recovery Options once again. Try Enable Boot Logging. It will create a file named ntbtlog.txt. Collect it and upload it. If you cannot do it within windows, Boot with a live Linux disc and collect it in a USB stick, use the usb stick in another computer and upload it. It is necessary.
      My Computer


  2. Posts : 32
    Windows 7 Professional 32 bit
    Thread Starter
       #12

    after all the troubleshooting i found the problem in the startup programs. adobe reader. its location is in User>Appdata>Roaming>service219.exe
    I deleted it. But till didn't start the laptop in normal mode. afraid.
    thank you a lot.
      My Computer


  3. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #13

    Have you unchecked all the entries in startup and all the non microsoft entries in services?
      My Computer


  4. Posts : 32
    Windows 7 Professional 32 bit
    Thread Starter
       #14

    yes i found out the app causing. It's in startup programs and i some how deleted it.
    now shud i put it into normal mode and start it.
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  5. Posts : 15,026
    Windows 10 Home 64Bit
       #15

    ADRooney said:
    now shud i put it into normal mode and start it.
    yes
      My Computer


  6. Posts : 32
    Windows 7 Professional 32 bit
    Thread Starter
       #16

    thanks every thing is working normally.
    Please tell me one more thing my Microsoft essentials is unable to full scan the computer. error code 0x800106ba.
    after this i'll mark this solved. :)
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  7. Posts : 15,026
    Windows 10 Home 64Bit
       #17

    I'm asking one of our expert to take a look at the error. Have you run TDSSkiller and the rest of the virus checks?
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  8. Posts : 32
    Windows 7 Professional 32 bit
    Thread Starter
       #18

    I did it nothing came up. Please just fix that error. :)
    thankyou
      My Computer


  9. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #19


    It would probably help if the installation of Windows 7 Ultimate was genuine!


    Please follow this tutorial and post an MGADiag report -

    https://www.sevenforums.com/windows-updates-activation/234159-windows-genuine-activation-issue-posting-instructions.html


    Please also state the Version and Edition of Windows quoted on your COA sticker (if you have one) on the case of your machine (or inside the battery compartment), but do NOT quote the Key on the sticker!
    http://www.microsoft.com/en-us/howtotell/Hardware.aspx

    Ignore errors produced when clicking on the Copy button - they simply mean that the tool could not create the backup files for some reason. The data is still copied to the clipboard for pasting to your response.


    Last edited by NoelDP; 20 Feb 2013 at 11:30. Reason: total rubbish! - sorry!
      My Computer


  10. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #20

    Sorry about that - misread the OS as being Ultimate, rather than Professional

    It looks genuine to me.

    As far as the MSE error goes....
    This error is the result of the Services involved stopping unexpectedly - and could itself be the result of malware, or the result of residues from other AV's getting in the way.

    Apart from Norton, what other Anti-Virus products have EVER been installed on this machine??
      My Computer


 
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