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Windows 7: BSOD occurs after logging in to windows

19 Feb 2013   #1
ADRooney

Windows 7 Professional 32 bit
 
 
BSOD occurs after logging in to windows



My laptop gets a BSOD just after logging in to windows
I have attached the image. Please give me a solution.


My System SpecsSystem Spec
.
19 Feb 2013   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Can you post it following the Blue Screen of Death (BSOD) Posting Instructions?
My System SpecsSystem Spec
19 Feb 2013   #3
ADRooney

Windows 7 Professional 32 bit
 
 
BSOD occurs after logging in to windows

I did the SF_Diagnostics. Please check my attachments. I uploaded the extracted report.
Thank you
My System SpecsSystem Spec
.

19 Feb 2013   #4
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

All your BSOD-s were caused by Norton/Symantec.

Norton tends to cause BSOD-s and seen it create several issues for users. Recommend uninstalling it with the Norton Removal Tool and replace with Microsoft Security Essentials. See if this stops the BSOD-s.If the removal tool does not work uninstall using Revo uninstaller in Advanced Mode (Delete leftover registry of the programs):Make scans with the following:

-Kaspersky TDSSKiller-ESET online scannerMicrosoft Security Essentials.

Recommended from a strict BSOD perspective, compatibility & stability compared to other antiviruses/internet security software. It is free and lightweight:-
warning   Warning
Do not start the free trial of Malware Bytes; remember to deselect that option when prompted.

Run a full scan with both (separately) once downloaded, installed and updated.

Perform a System File Check to check the integrity of all protected Windows 7 :
  1. Click on the start
  2. Type CMD on Search
  3. Left click and Run as Administrator
  4. Type
    Code:
    SFC /scannow
Full tutorial here:Disk Check on your hard drive for file system errors and bad sectors on it.Reduce items at start-up. Nothing except anti-virus.Let us know the results.

BSOD BUGCHECK SUMMARY
Code:

Built by: 7601.17944.x86fre.win7sp1_gdr.120830-0333
Debug session time: Tue Feb 19 19:48:44.550 2013 (UTC + 6:00)
System Uptime: 0 days 0:01:27.160
*** WARNING: Unable to verify timestamp for SYMEVENT.SYS
*** ERROR: Module load completed but symbols could not be loaded for SYMEVENT.SYS
----- ETW minidump data unavailable-----
Probably caused by : csrss.exe
BUGCHECK_STR:  0xF4_c00000fd
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME:  csrss.exe
FAILURE_BUCKET_ID:  0xF4_c00000fd_IMAGE_csrss.exe
CPUID:        "Intel(R) Core(TM)2 Duo CPU     P8600  @ 2.40GHz"
MaxSpeed:     2400
CurrentSpeed: 2394
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7601.17944.x86fre.win7sp1_gdr.120830-0333
Debug session time: Tue Feb 19 17:08:50.533 2013 (UTC + 6:00)
System Uptime: 0 days 0:01:56.156
*** WARNING: Unable to verify timestamp for SYMEVENT.SYS
*** ERROR: Module load completed but symbols could not be loaded for SYMEVENT.SYS
----- ETW minidump data unavailable-----
Probably caused by : csrss.exe
BUGCHECK_STR: 0xF4_c00000fd
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME: csrss.exe
FAILURE_BUCKET_ID:  0xF4_c00000fd
CPUID:        "Intel(R) Core(TM)2 Duo CPU     P8600  @ 2.40GHz"
MaxSpeed:     2400
CurrentSpeed: 2394
My System SpecsSystem Spec
19 Feb 2013   #5
ADRooney

Windows 7 Professional 32 bit
 
 

I uninstalled with revo in SAFEMODE and restarted my laptop. But again BSOD occurs soon as i log in the windows normally. Please guide me through
My System SpecsSystem Spec
19 Feb 2013   #6
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Perform the clean boot in safe mode.
My System SpecsSystem Spec
19 Feb 2013   #7
ADRooney

Windows 7 Professional 32 bit
 
 

i did it as of now its seems to be wrking fine now shud i install the MSE and do the further steps
My System SpecsSystem Spec
19 Feb 2013   #8
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Good news.

Yes, go ahead. Post back when you've completed all the steps on my post
My System SpecsSystem Spec
19 Feb 2013   #9
ADRooney

Windows 7 Professional 32 bit
 
 

I did the sfc scan and this is the out put file. Only two repairs were found.
I restarted the computer with normal startup in msconfig.exe and again the BSOD came. now what to do.?
My System SpecsSystem Spec
19 Feb 2013   #10
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

It may be a software causing the BSOD.

Follow the troubleshooting applications link again and try finding out which software is giving you the BSOD
My System SpecsSystem Spec
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 BSOD occurs after logging in to windows




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