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Windows 7: BSOD on a new PC while playing game.

19 Feb 2013   #1
bendy

windows 7 home premiun 64bit
 
 
BSOD on a new PC while playing game.

i have update my graphic card and all. still will have BSOD while playing dota2 or watching show..


My System SpecsSystem Spec
.
19 Feb 2013   #2
Dsprague

Microsoft Community Contributor Award Recipient

Windows 7 enterprise 64 bit, Windows 7 Pro 64 bit ,Windows 8 64bit
 
 

Welcome to the forums bendy, I looked through your files and noticed the following:

Several of your BSODs blamed your cFosSpeed drivers
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1000007E, {ffffffffc0000005, fffff88004c59c53, fffff880030db128, fffff880030da980}

Probably caused by : cfosspeed6.sys ( cfosspeed6+7c53 )

Followup: MachineOwner
---------
Driver Reference Table - cfosspeed6.sys

which updates can be found here for these drivers: Frequently asked questions (FAQ) about cFosSpeed - Internet-Accelerator + Ping optimizer - cFos Software

Next your BSODs seemed to be caused by VirtuWDDM which from what I gather is some sort of Vidieo card virtualization software?

Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 50, {fffffaa00b10aca0, 0, fffff88004ad1c9b, 5}

*** WARNING: Unable to verify timestamp for VirtuWDDM.sys
*** ERROR: Module load completed but symbols could not be loaded for VirtuWDDM.sys

Could not read faulting driver name
Probably caused by : VirtuWDDM.sys ( VirtuWDDM+4c9b )

Followup: MachineOwner
---------
Driver Reference Table - VirtuWDDM.sys

the odd thing how ever is that the drivers for it are as far as I can tell up to date. perhaps uninstalling and reinstalling the program running through this tutorial between uninstalling and reinstalling: Drivers - Clean Left over Files after Uninstalling
My System SpecsSystem Spec
19 Feb 2013   #3
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Alongwith what Dsprague suggested ....
Code:
fffff880`033cb4c8  fffff880`012b7154Unable to load image \SystemRoot\system32\DRIVERS\iaStorA.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for iaStorA.sys
*** ERROR: Module load completed but symbols could not be loaded for iaStorA.sys
 iaStorA+0x7154
-----------------------------------------------------------------------------------------------------------
fffff880`012b0000 fffff880`0157b000   iaStorA  T (no symbols)           
    Loaded symbol image file: iaStorA.sys
    Image path: \SystemRoot\system32\DRIVERS\iaStorA.sys
    Image name: iaStorA.sys
    Timestamp:        Sun Sep 02 06:31:24 2012 (5042AFE4)
    CheckSum:         000A0CD7
    ImageSize:        002CB000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
This version of RST driver sometimes cause problems. First get rid of intel rapid storage.
  1. Right click on "my computer" icon and click "manage" on the context menu.
  2. It will open the "computer management" window.
  3. Select "Device Manager" in the left pane, It will list all the existing devices up.
  4. Expand "IDE ATA/ATAPI devices" by clicking on the triangle in front of it.
  5. Select Intel device item under it, right click, uninstall.
  6. Now restart the computer. At restart, windows will auto configure the appropriate system driver, msahci.sys.
Then download and install this version only.

AVG IDS Application Activity Monitor Driver
Code:
fffff880`033cad30  fffff880`04ef2158Unable to load image \SystemRoot\system32\DRIVERS\avgidsdrivera.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for avgidsdrivera.sys
 *** ERROR: Module load completed but symbols could not be loaded for avgidsdrivera.sys
  avgidsdrivera+0x29158
Description here: AVG IDS Application Activity Monitor Driver

Uninstall AVG using AVG Remover. Use Microsoft Security Essentials as your antivirus with windows inbuilt firewall, and free MBAM as the on demand scanner.
Download, install and update those, and then run full system scans with both of them, one by one.

The display driver is not the latest one.
Code:
fffff880`0f24d000 fffff880`0ff41000   nvlddmkm T (no symbols)           
    Loaded symbol image file: nvlddmkm.sys
    Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
    Image name: nvlddmkm.sys
    Timestamp:        Tue Oct 02 23:51:13 2012 (506B3099)
    CheckSum:         00CD4613
    ImageSize:        00CF4000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Apply the latest version of nVidia display driver.
You may download it directly, from our forum link Latest NVIDIA ForceWare Video Drivers Windows 7; or you may opt for the Option 2 of Drivers- Download NVIDIA Drivers for “Automatically find drivers for my NVIDIA products” (it requires java installed).




Free up the startup.
  1. Click on the Start button
  2. Type “msconfig (without quotes), click the resulting link. It will open the System Configuration window.
  3. Select the “Startup” tab.
  4. Deselect all items other than the antivirus.
  5. Apply > OK
  6. Accept the restart.
Let us know the results.
My System SpecsSystem Spec
.

20 Feb 2013   #4
bendy

windows 7 home premiun 64bit
 
 

i have tried what you all have say.. but when i playing dota 2, i still getting bsod dxgmms1.sys error..
My System SpecsSystem Spec
20 Feb 2013   #5
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Still it is LucidLogix Virtu.
Code:
fffff880`02945b28  fffff880`010023beUnable to load image \SystemRoot\system32\DRIVERS\VirtuWDDM.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for VirtuWDDM.sys
*** ERROR: Module load completed but symbols could not be loaded for VirtuWDDM.sys
 VirtuWDDM+0x23be
Now as a test uninstall this program totally, and observe what happens.

Also, update all your network drivers. update the network driver.
First, download the network card driver from manufactuer's website.
Then reinstall the driver as follows
  1. Click the Start Button, type "devmgmt.msc" (without quotation marks) in the Start Menu Search box and press Enter.
  2. Double click to expand "Network adaptors".
  3. Right click your network card and click Uninstall.
  4. Check "Delete driver software for this device" check box, click OK.
  5. Restart the computer
  6. If windows does not auto configure the appropriate drivers at startup, install the downloaded one manually. Driver Install - Device Manager
My System SpecsSystem Spec
22 Feb 2013   #6
bendy

windows 7 home premiun 64bit
 
 

i have tried all the way. but still cant solve the BSOD. i have uninstall LucidLogix Virtu..
My System SpecsSystem Spec
23 Feb 2013   #7
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Code:
BugCheck 50, {fffff8800c7d9cb0, 0, fffff88006589ce5, 2}


Could not read faulting driver name
Probably caused by : dxgmms1.sys ( dxgmms1!VIDMM_GLOBAL::ReferenceAllocationForPreparation+19 )

Followup: MachineOwner
---------
BugCheck 3B, {c0000005, fffff800031c434a, fffff880058d0d40, 0}

Probably caused by : hardware ( nt!ObpLookupDirectoryEntry+6a )

Followup: MachineOwner
---------
BugCheck 50, {fffffaa0016f04a0, 0, fffff88004746cee, 5}


Could not read faulting driver name
Probably caused by : dxgmms1.sys ( dxgmms1!VIDMM_GLOBAL::ReferenceAllocationForPreparation+22 )

Followup: MachineOwner
---------
First thing is, Lucidlogix is still present there.
Code:
fffff880`06e6f678  fffff880`02fe8068Unable to load image \SystemRoot\system32\DRIVERS\VirtuWDDM.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for VirtuWDDM.sys
*** ERROR: Module load completed but symbols could not be loaded for VirtuWDDM.sys
 VirtuWDDM+0x8068
If you are sure that the program is already uninstalled, go to C:\Windows\system32\drivers and\or C:\Windows\SysWoW64\drivers and delete the file VirtuWDDM.sys manually. Then observe the system for a time. If nothing is changed, and the crashes continue to occur, follow the next steps.

All the dumps are showing display driver error. So, it is to check for it again.
Stress test the Graphics Card using Furmark.
Video Card - Stress Test with Furmark

Test your RAM modules for possible errors.
How to Test and Diagnose RAM Issues with Memtest86+
Run memtest for at least 8 passes, preferably overnight.

Stress test the CPU.
Hardware - Stress Test With Prime95

Do some disc checks, too.
  1. Update your SSD's Firmware
  2. Reseat the sata and power.
  3. Run chkdsk /f/r, following the option two of the tutorial Disk Check
  4. Seatool for dos: SeaTools | Seagate download
    Burn it in a blank cd. boot from the CD, click on "Accept", wait for it to finish detecting the drives, then in the upper left corner select "Basic Tests", then select "Long Test" and let it run.
And, scan the system for possible virus infection.
Have a look here, too: http://support.microsoft.com/kb/2584454
My System SpecsSystem Spec
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 BSOD on a new PC while playing game.




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