Random BSODs, device drivers indicated

cjaster · 19 Feb 2013

BSODs started occuring immediately since receiving new laptop. It's been a year. Device drivers are indicated as problems but teh driver update utilities say that I have the latest versions recommended by Sony/WIndows. Thought it might be the SSDD. Ran memtest86 for 16 hours with no errors, ran Prime95 for several hours with no errors. Have captured all the dumps, will upload a txt file in addtion to SF file.

A couple of times the laptop actually crashed (powered off). And a couple of times it crashed upon booting up. Mostly though it just BSODs and restarts.

Thanks for your help.

Dsprague · 19 Feb 2013

It looke like your BSODs are being caused by two different drivers:

Code:

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*                        Bugcheck Analysis                                    *
*                                                                             *
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Use !analyze -v to get detailed debugging information.

BugCheck D1, {ffffffffb437e8cf, 2, 1, fffff8800f4b2a05}

*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Probably caused by : nvlddmkm.sys ( nvlddmkm+5da05 )

Followup: MachineOwner
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which can be updated from here: Drivers - Download NVIDIA Drivers

and

Code:

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1E, {ffffffffc0000005, fffff8800523b573, 0, ffffffffffffffff}

*** WARNING: Unable to verify timestamp for SynTP.sys
*** ERROR: Module load completed but symbols could not be loaded for SynTP.sys
Probably caused by : SynTP.sys ( SynTP+3573 )

Followup: MachineOwner
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which can be updated from here: Drivers | Synaptics