Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Window 7 showed BSOD after installing AVG

19 Feb 2013   #1
hahesa

Windows 7 Ultimate 32 bits
 
 
Window 7 showed BSOD after installing AVG

My HP Pavilion DM3 laptop was working flawlessly until I decided to try AVG 2013 free edition. I scanned with AVG and removed all the files that came up as trojans, spam etc... Now my laptop only boots in Safe Mode and every time I choose boot windows normally it shows BSOD. I am running Windows 7 Ultimate 32 bits. I used Blue Screen View software and I am attaching the dump files. I used a USB bootable Windows 7 Ultimate but to no avail as the recovery methods all failed including the ones from the command line. Could anyone please have a look at the attached dump files and show me a way to solve this dilemma without having to format the hard drive.
I am now uploading the dump files using the SF Diagnostic Tool and deleting the previous dump files


My System SpecsSystem Spec
.
20 Feb 2013   #2
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Hello and welcome hahesa sorry my friend but I am not much good at reading those dump files what I will say though is that I do not like AVG in any way, shape or form. I would look at getting rid of it ASAP as that seems to be the starting time of your problem.

Just as amtter of interst is that the only antivirus you have on board?

If you can get a copy of Malwarebytes onto a stick and run it in safe mode for starters.

Some system specs would be good too like the model of the laptop for example.
My System SpecsSystem Spec
20 Feb 2013   #3
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

In my opinion AVG is malware. I recommend these to start off.
Use AVG website for the removal.
Malwarebytes

Microsoft Security Essentials - Microsoft Windows
My System SpecsSystem Spec
.

20 Feb 2013   #4
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Quote   Quote: Originally Posted by Layback Bear View Post
In my opinion AVG is malware. I recommend these to start off.
Use AVG website for the removal.
Malwarebytes

Microsoft Security Essentials - Microsoft Windows
+1 Bear but if he can only boot to safe mode that means he won't be able to get on the net so why I suggested the MBAM on a stick

Anyway whatever the AVG has to go and from experience it is a real PITA to get rid of - I do it a different way but I won't suggest it here - right now.
My System SpecsSystem Spec
20 Feb 2013   #5
VistaKing

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

Hi hahesa,

Your blue screen is caused by NDIS.SYS. Update your NIC drivers ( network ) .

Software & Driver Downloads HP Pavilion dm3-1103au Entertainment Notebook PC | HP® Support
My System SpecsSystem Spec
20 Feb 2013   #6
x BlueRobot

 

Blue Screen of Death (BSOD) Posting Instructions

BlueScreenView provides very little practical information, please follow the above instructions to upload all the required files.
My System SpecsSystem Spec
Reply

 Window 7 showed BSOD after installing AVG




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
Old Updates from 2011 just showed up
So yesterday or today my windows update notification popped up,,, I glanced real quick at what they were but I didn't install right away,,,, I just did a reboot and up they came again so I notice these are old updates (kb2467173) MS11-025: Description of the security update for Visual C++ 2010...
Windows Updates & Activation
Second HDD Not recognized, not showed in "Equipment window". Help!
Hello, thanks for let me in. I have a brandnew pc. HP Compaq Pro 6300 MT with Windows 7 Pro 64bits, 4 days ago. I've been using 1TB(NTFS) Seagate hdd in another pc with windows XP and in a third pc with windows 7 ultimate and works just fine, with no problem at all. Yesterday, I installed...
Hardware & Devices
chkdsk showed 4kb in bad sector help !!!!
i got bad sectors on my HDD on surface scanner it showed 1300 bad sectors. so i was worrying about my data i was thinking that if i buy a new HDD and connect it with the old and copy the data then will my new HDD get bad sectors :/ ?
Hardware & Devices
4gb RAM installed, sometimes showed 2gb usable
Hi, I have 4gb RAM on the Dell XPS 1530 machine. I installed Windows 7 64 bit from on two partitions. The first one, a fresh install, Computer Properties shows 4gb RAM, the same value (4096) is also showed in Task Manager. The second one, I upgraded from Vista 64 bit, it shows 4gb RAM...
General Discussion
Bsod just showed up 2 days ago
Hi Two days ago we started gettings random bsods on one of our business computers, they seem to occur during the scheduled windows backup, but not always, the backup of the bsod comp is on one of the 500gb internal drives, but 1 of the other office computer backups runs via the network to the...
BSOD Help and Support
Installing Window 7 causes BSOD
Hi all, im trying to install windows 7 home onto a new machine. windows 7 installation completes until the final reboot where the BSOD appears, giving codes *** STOP: 0x00000116 *** nvlddmkm.sys - address FFFFF880490c6c0 base at fffff8800483c000, datestamp 4a0c8387 im not an expert on...
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd

All times are GMT -5. The time now is 17:07.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App