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Windows 7: Thought BSODs had been done in, but NO!

20 Feb 2013   #1
rundwald

Home Premium 64 bit
 
 
Thought BSODs had been done in, but NO!

For a while all seemed Ok after I closed thread Mouse pointer freezes
and subsequently updated the BIOS and a number of drivers, using either Dell's or manufactuerea' download sites.
I also, of course, made sure I had Firewall and Antivirus installed.

Trouble seems to have arisen, however, in the last couple of days, as can be seen from the SF zip attached ( and FWIW the Who Crashed me log).

It's driving me mad, so I hope that once more you will help me.

Thank you in anticipation.


My System SpecsSystem Spec
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20 Feb 2013   #2
Britton30
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

Quote   Quote: Originally Posted by Jacee View Post
Totally un-install Iobit Advanced System Care! You don't need this to gummy up your computer.
Scroll down to [17] Security Software | SingularLabs
You didn't reinstall the above app did you? If soo follow Jacee's advice.

Some hardware tests to run.

Graphics card:
Video Card Stress Test with Furmark

Hard drive(s):
Pick one for your HDD brand or use Seatools.
7 Free Hard Drive Testing Software Tools


RAM (memory):
This will require memtest on a bootable CD or USB stick.
RAM - Test with Memtest86+
My System SpecsSystem Spec
22 Feb 2013   #3
rundwald

Home Premium 64 bit
 
 

Although I had uninstalled ASC, using Jaycee'stoll revealed a couple of stray files.

Furmark, the temp levelled at 68 deg.

WD Data Lifeguard showed nothing on extended test

MemTest, I ran for 5 passes and nothing emerged. Is that enough to deal with 4 sticks @1GB?

Should I bother about USB hub and ports, and is there a way to prove them without a device installed to each?

Unfortunately our house's consumer unit RCD has been tripping out recently. We suspect it might be the freezer.
Might that bring about or exacerbate t the type of problem I am seeing?
My System SpecsSystem Spec
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22 Feb 2013   #4
Dsprague

Microsoft Community Contributor Award Recipient

Windows 7 enterprise 64 bit, Windows 7 Pro 64 bit ,Windows 8 64bit
 
 

Had a look through your dump files, now humor me here but is your sub hub one that you can unplug? or by usb hub do you simply mean the usb ports on the computer its self?
My System SpecsSystem Spec
22 Feb 2013   #5
rundwald

Home Premium 64 bit
 
 

All the guff that falls under Universal Serial Bus Controllers in Device Manager; nothing unpluggable.
My System SpecsSystem Spec
22 Feb 2013   #6
Dsprague

Microsoft Community Contributor Award Recipient

Windows 7 enterprise 64 bit, Windows 7 Pro 64 bit ,Windows 8 64bit
 
 

Try running through this tutorial and see if it sorts things out for you:

USB Selective Suspend - Turn On or Off
My System SpecsSystem Spec
22 Feb 2013   #7
rundwald

Home Premium 64 bit
 
 

I'll try that, but am not sure how that might help my problem. can you please help me understand?
My System SpecsSystem Spec
28 Feb 2013   #8
rundwald

Home Premium 64 bit
 
 

My confusion about the possible aid from the tutorial remains. Help please.
My System SpecsSystem Spec
28 Feb 2013   #9
Dsprague

Microsoft Community Contributor Award Recipient

Windows 7 enterprise 64 bit, Windows 7 Pro 64 bit ,Windows 8 64bit
 
 

Terribly sorry about the late reply have had a bit of a busy week, to answer your question, it is from prior experience with BSODs of this nature. Your dump files consistently point to your USB ports as being the problem, I have seen in the past where selective suspend has relieved such problems.
My System SpecsSystem Spec
28 Feb 2013   #10
rundwald

Home Premium 64 bit
 
 

Thanks for coming back.

Possibly Probably a very silly question, but how to choose ports to suspend?

A rocking horse asks is a USB root hub the same as a port?

Once the culprit had been IDd how would a repair be done?
My System SpecsSystem Spec
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 Thought BSODs had been done in, but NO!




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