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Windows 7: BSOD watching video Vista 7

20 Feb 2013   #1
Gren

Windows 7
 
 
BSOD watching video Vista 7

Hello!

First i would like to thank all you people that devote your self to helping others.
Amazing!!

Now to my problem:
My computer dies when i watch video, and some times also when just reading on internet. Actullay the computer did die when i was trying to write this post

Strange thing is that CAD useally works fine. But watching video crashes the computer in like 2 min.

Please help me before i crush the computer with a sledge hammer.

BR/
Gren


My System SpecsSystem Spec
.
20 Feb 2013   #2
Dsprague

Microsoft Community Contributor Award Recipient

Windows 7 enterprise 64 bit, Windows 7 Pro 64 bit ,Windows 8 64bit
 
 

My System SpecsSystem Spec
20 Feb 2013   #3
Gren

Windows 7
 
 

Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-WJ2H8-R6B6D-7QJB7
Windows Product Key Hash: ckKNc+BBPDWmo1LUlOkraNjlQ34=
Windows Product ID: 00359-OEM-8992687-00006
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {A41AB541-0886-4702-9A60-8FB6C7D693DC}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.130104-1431
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 102
Microsoft Office Home and Student 2007 - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_B4D0AA8B-920-80070057

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{A41AB541-0886-4702-9A60-8FB6C7D693DC}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-7QJB7</PKey><PID>00359-OEM-8992687-00006</PID><PIDType>2</PIDType><SID>S-1-5-21-2604148037-3741667242-63566323</SID><SYSTEM><Manufacturer>Acer</Manufacturer><Model>Aspire M5800</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>P01-A2</Version><SMBIOSVersion major="2" minor="6"/><Date>20090811000000.000000+000</Date></BIOS><HWID>B84E3F07018400F8</HWID><UserLCID>041D</UserLCID><SystemLCID>041D</SystemLCID><TimeZone>Västeuropa, normaltid(GMT+01:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>ACRSYS</OEMID><OEMTableID>ACRPRDCT</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>102</Result><Products><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><PidType>19</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
Programlicenstjänstens version: 6.1.7601.17514

Namn: Windows(R) 7, HomePremium edition
Beskrivning: Windows Operating System - Windows(R) 7, OEM_SLP channel
Aktiverings-ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
Program-ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Utökat produkt-ID: 00359-00178-926-800006-02-1033-7600.0000-2392009
Installations-ID: 001366462891215804979234447651853915865063232120785755
URL till processorcertifikatet: http://go.microsoft.com/fwlink/?LinkID=88338
URL till datorcertifikatet: http://go.microsoft.com/fwlink/?LinkID=88339
URL till användningslicensen: http://go.microsoft.com/fwlink/?LinkID=88341
URL till produktnyckelcertifikat: http://go.microsoft.com/fwlink/?LinkID=88340
Ofullständig produktnyckel: 7QJB7
Licenstillstånd: Licensierad
Återstående antal Windows-omaktiveringar: 3
Betrodd tid: 2013-02-20 23:10:27

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 2:3:2013 00:23
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: MAAAAAIAAAABAAEAAgACAAAAAQABAAEA6GF4g82MhLFiJkZkje+Q+Tb8vz3IcUbK

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information: 
  ACPI Table Name    OEMID Value    OEMTableID Value
  APIC            081109        APIC1739
  FACP            081109        FACP1739
  HPET            081109        OEMHPET 
  MCFG            081109        OEMMCFG 
  SLIC            ACRSYS        ACRPRDCT
  OEMB            081109        OEMB1739
  GSCI            081109        GMCHSCI 
  AWMI            081109        OEMB1739
  SSDT            DpgPmm        CpuPm
My System SpecsSystem Spec
.

20 Feb 2013   #4
Dsprague

Microsoft Community Contributor Award Recipient

Windows 7 enterprise 64 bit, Windows 7 Pro 64 bit ,Windows 8 64bit
 
 

Ok that all looks good to me. So on to that not please do the following, check to see if there is an update for your Bios it is very old and this can cause all sorts of problems:

[CODE]BIOS Release Date 08/11/2009[/CODE]

Updates for your Bios can be found on the manufacturers web site

Next please check to see if there are updates for your video card drivers they to are old and are what is being blamed for the problem:

Code:
kd> lmvm nvlddmkm
start             end                 module name
fffff880`0f0ce000 fffff880`0fdc2000   nvlddmkm T (no symbols)           
    Loaded symbol image file: nvlddmkm.sys
    Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
    Image name: nvlddmkm.sys
    Timestamp:        Tue Oct 02 14:21:13 2012 (506B3099)
    CheckSum:         00CD4613
    ImageSize:        00CF4000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
updates for these can be found here: Drivers - Download NVIDIA Drivers
My System SpecsSystem Spec
21 Feb 2013   #5
Gren

Windows 7
 
 

Great!! Thanks for your help.
I will try to update and see if there is a difference.

Have a nice day!
My System SpecsSystem Spec
21 Feb 2013   #6
Dsprague

Microsoft Community Contributor Award Recipient

Windows 7 enterprise 64 bit, Windows 7 Pro 64 bit ,Windows 8 64bit
 
 

I certainly hope it helps
My System SpecsSystem Spec
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