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Windows 7: BSOD at random times on ASUS laptop

04 Mar 2013   #11
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Please provide feedback on Noels post.

I will take a look at your files soon.


My System SpecsSystem Spec
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05 Mar 2013   #12
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

There are no new dump files and I am afraid I cannot suggest anything further until you have completed the steps recommended on my post #3 and the fixes recommended by Noel.

Update the thread when you have completed those.
My System SpecsSystem Spec
05 Mar 2013   #13
JessaDove

Windows 7 Home Premium 64-bit OS
 
 
new files/logs

I had not previously run that fix because I thought the issue would be remedied by deleting the AICharger.sys driver. And it was, but then I had to re-install USB Charger Plus in order to have use of my USB ports again.

This morning, I walked through the steps of the fix you posted using the jdaaa file and ran the sfc /scannow command. It said the integrity of all the files was fine, or something to that effect, so I did not see where to get the CBS.log file to post?

I also ran a new MGADiag report. See attached for that.

Do you think this fixed the issue? Is that what was causing the BSOD this time, or is it the USB Charger Plus?

Jessica
My System SpecsSystem Spec
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05 Mar 2013   #14
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

The fix appears to have fixed the file problems - whither it's done anything for your other problems only time will tell.
My System SpecsSystem Spec
05 Mar 2013   #15
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

It is crashed by Intel Baxter Peak WiMax USB Device Driver.
Code:
            Args: 00000000 00000000 00000000 00000000
>[ 16, 2]   0 e1 fffffa800b3dc440 00000000 00000000-00000000    pending
           \Driver\usbhub
            Args: 00000000 00000001 00000001 00000000
Unable to load image \SystemRoot\System32\Drivers\bpusb.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for bpusb.sys
*** ERROR: Module load completed but symbols could not be loaded for bpusb.sys
 [ 16, 2]   0 e1 fffffa800ae99e10 00000000 fffff880085a8400-fffffa800b4f92d0 Success Error Cancel pending
           \Driver\bpusb    bpusb
And that is very old.
Code:
fffff880`085a4000 fffff880`085be000   bpusb    T (no symbols)           
    Loaded symbol image file: bpusb.sys
    Image path: \SystemRoot\System32\Drivers\bpusb.sys
    Image name: bpusb.sys
    Timestamp:        Mon Oct 25 23:26:15 2010 (4CC5C4BF)
    CheckSum:         00018B15
    ImageSize:        0001A000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Update it from Intel Download Center

Also try to update the BIOS.
Code:
BIOS Version/Date    American Megatrends Inc. G74Sx.201, 4/27/2011
Let us know the results.
My System SpecsSystem Spec
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 BSOD at random times on ASUS laptop




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