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Windows 7: BSOD on HP 630 Laptops

22 Feb 2013   #1
hey2011

Windows 7
 
 
BSOD on HP 630 Laptops

Hi, We have few HP lapotps which are BSOD when turn the WLAN on them, I have download latest drivers from HP and WLAN Manufactor but still it BSOD on these laptops.


My System SpecsSystem Spec
.
22 Feb 2013   #2
hey2011

Windows 7
 
 

Please find the file
My System SpecsSystem Spec
23 Feb 2013   #3
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Zone Alarm TrueVector Device Driver is crashing your system.
Code:
fffff880`031fb2c8  fffff880`0c8787b3Unable to load image \SystemRoot\system32\DRIVERS\vsdatant.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for vsdatant.sys
*** ERROR: Module load completed but symbols could not be loaded for vsdatant.sys
 vsdatant+0x3e7b3
Description here: Driver Reference Table - vsdatant.sys

Uninstall Zone Alarm. Use Microsoft Security Essentials as your antivirus with windows inbuilt firewall, and free MBAM as the on demand scanner.
Download, install and update those, and then run full system scans with both of them, one by one.

As an ambitious antivirus, Zone Alarm is blocking your network, the wifi connection. Have a look at the state of the Atheros network adapter driver.
Code:
fffff880`031fa5f8  fffff880`05959663Unable to load image \SystemRoot\system32\DRIVERS\athrx.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for athrx.sys
*** ERROR: Module load completed but symbols could not be loaded for athrx.sys
 athrx+0x142663
---------------------------------------------------------------------------------------------------
fffff880`05817000 fffff880`05be6000   athrx    T (no symbols)           
    Loaded symbol image file: athrx.sys
    Image path: \SystemRoot\system32\DRIVERS\athrx.sys
    Image name: athrx.sys
    Timestamp:        Fri Nov 23 10:21:22 2012 (50AF00CA)
    CheckSum:         003B74A3
    ImageSize:        003CF000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
The driver is not much old, still it is crashing. It is being disturbed by the the antivirus, and then failing. Hopefully after uninstalling Zone Alarm, it will not fail. Still, try to search for an update in ATHEROS drivers for Microsoft Windows (Atheros?????).

Let us know the results.

If it continue to crash, dont forget to upload your MSINFO32.nfo file.
  1. Click on the start button
  2. Type "msinfo32" (without quotes) in the search bar of the start menu, click the resulting link. It will open the System Information window.
  3. File>Save. In the "File Name" filed, put "MSINFO32" (without Quote), give the save location to desktop, and click the "save" button.
  4. Give the time for processing, it will save a .nfo file on your desktop.
  5. Zip it, and upload it following the instruction.
My System SpecsSystem Spec
.

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 BSOD on HP 630 Laptops




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