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Windows 7: BSOD doing anything, IRQL_NOT_LESS_OR_EQUAL, Stop: 0x0000000A

25 Feb 2013   #11
Konirion

Windows 7 Home Premium 64bit
 
 

No errors while running Memtest either!


My System SpecsSystem Spec
.
26 Feb 2013   #12
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

OK, good news. If it crashes again, let us see the crash dumps.
My System SpecsSystem Spec
27 Feb 2013   #13
Konirion

Windows 7 Home Premium 64bit
 
 

Annnnd it crashed another 4 times or something in the last 2 days XD Here's the dumps!
My System SpecsSystem Spec
.

27 Feb 2013   #14
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Quote   Quote: Originally Posted by Konirion View Post
Annnnd it crashed another 4 times or something in the last 2 days XD Here's the dumps!
Dont be sarcastic please. We are trying to help out of our free time and free will. And, it is a general assumption of rationality that a person does not use two antivirus program at a time. As avast was pointed out at the very beginning, I havent tried to search for anything else of the same line .... just on the basis of that very general assumption. I have not thought that you have these two installed from the beginning.
Quote:
Start Menu\Programs\avast! Free Antivirus
Start Menu\Programs\Norton Internet Security
Dont know why people do it. Two real time protection programs conflicts between each other, and so none of them perform the real job. Moreover, Norton is crash prone. See your crash dump .....
Code:
BugCheck A, {fffffa7fffd02fe0, 2, 1, fffff80003c9f8ee}

*** WARNING: Unable to verify timestamp for SRTSP64.SYS
*** ERROR: Module load completed but symbols could not be loaded for SRTSP64.SYS
*** WARNING: Unable to verify timestamp for ENG64.SYS
*** ERROR: Module load completed but symbols could not be loaded for ENG64.SYS
Probably caused by : SRTSP64.SYS ( SRTSP64+f610 )

Followup: MachineOwner
------------------------------------------------------------------------------------
fffff880`0a721ce8  fffff880`02c8378c*** WARNING: Unable to verify timestamp for EX64.SYS
*** ERROR: Module load completed but symbols could not be loaded for EX64.SYS
 EX64+0x7878c
Descriptions here:
Driver Reference Table - SRTSP64.SYS
Driver Reference Table - ENG64.SYS
Driver Reference Table - EX64.SYS

Uninstall Norton and all Symentec products using Norton Removal tool.
Code:
Start Menu\Programs\Norton Internet Security 
Start Menu\Programs\Norton Online Backup
Start Menu\Programs\Norton PC Checkup 3.0
Use Microsoft Security Essentials as your antivirus with windows inbuilt firewall, and free MBAM as the on demand scanner.
Download, install and update those, and then run full system scans with both of them, one by one.

This one will not help you at all, but will create troubles only ....
Code:
Start Menu\Programs\Free Registry Cleaner
Uninstall it.

Uninstall all the HP bloatware.
Code:
Start Menu\Programs\HP
Start Menu\Programs\HP\HP Advisor
Start Menu\Programs\HP\HP MediaSmart
Start Menu\Programs\HP Help and Support
Update Realtek PCIe FE Family Controller from Realtek
Code:
fffff880`0566a000 fffff880`056c1000   Rt64win7   (deferred)             
    Image path: Rt64win7.sys
    Image name: Rt64win7.sys
    Timestamp:        Thu Mar 04 19:12:52 2010 (4B8FB8DC)
    CheckSum:         000611C5
    ImageSize:        00057000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Update Hamachi, too.
Code:
fffff880`04bf3000 fffff880`04bfe000   hamachi    (deferred)             
    Image path: hamachi.sys
    Image name: hamachi.sys
    Timestamp:        Thu Feb 19 16:06:41 2009 (499D3639)
    CheckSum:         0000A5D7
    ImageSize:        0000B000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Let us know the results.
My System SpecsSystem Spec
27 Feb 2013   #15
Konirion

Windows 7 Home Premium 64bit
 
 

I'm sorry, I didn't mean to sound rude or offensive Also, Norton must have come pre-installed on my computer, but it's never been running (to my knowledge), and I just deleted it, and updated everything! I'll let you guys know if it crashes again today, thanks
My System SpecsSystem Spec
27 Feb 2013   #16
Konirion

Windows 7 Home Premium 64bit
 
 

It crashed again! Do you need the dump file?
My System SpecsSystem Spec
27 Feb 2013   #17
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Sure.
My System SpecsSystem Spec
27 Feb 2013   #18
Konirion

Windows 7 Home Premium 64bit
 
 

Here you go! As I was trying to upload the files my monitor did the same thing it does whenever I BS, but it never actually got to the BS. Also, whenever I get a BS and reboot, my screen is tinted purpleish-pink until I reoot again. not sure if that helps. Thanks Arc
My System SpecsSystem Spec
27 Feb 2013   #19
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Your crash dumps are not showing any finite probable cause. In such a situation, it is better to enable Driver Verifier to monitor the drivers.
Driver Verifier - Enable and Disable
Run Driver Verifier for 24 hours or the occurrence of the next crash, whichever is earlier.

information   Information
Why Driver Verifier:
It puts a stress on the drivers, ans so it makes the unstable drivers crash. Hopefully the driver that crashes is recorded in the memory dump.

How Can we know that DV is enabled:
It will make the system bit of slow, laggy.

warning   Warning
Before enabling DV, make it sure that you have earlier System restore points made in your computer. You can check it easily by using CCleaner looking at Tools > System Restore.

If there is no points, make a System Restore Point manually before enabling DV.

Tip   Tip

Test your RAM modules for possible errors.
How to Test and Diagnose RAM Issues with Memtest86+
Run memtest for at least 8 passes, preferably overnight.

Let us know the results, with the subsequent crash dumps, if any.
My System SpecsSystem Spec
27 Feb 2013   #20
Konirion

Windows 7 Home Premium 64bit
 
 

The driver verifier seems to be causing its own problems... I run it like it said to, but when the screen goes all funny like usual just before a BSOD, it doesn't continue on to the BSOD, but just stays all messed up, and in doing so, it never creates a dump file.
My System SpecsSystem Spec
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 BSOD doing anything, IRQL_NOT_LESS_OR_EQUAL, Stop: 0x0000000A




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