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Windows 7: BSOD Help Me Plz it sez caused by dxgmms1.sys


24 Feb 2013   #1

Windows 7 Ultimate x64
 
 
BSOD Help Me Plz it sez caused by dxgmms1.sys

can sombody check these info and tell me what could be causing these BSOD on my PC

Quote:
Crash Dump Analysis provided by OSR Open Systems Resources, Inc. (OSR)
Online Crash Dump Analysis Service
See OSR Online - The Home Page for Windows Driver Developers for more information
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7601.17514.amd64fre.win7sp1_rtm.101119-1850
Machine Name:
Kernel base = 0xfffff800`02a06000 PsLoadedModuleList = 0xfffff800`02c4be90
Debug session time: Fri Apr 5 12:42:10.922 2013 (UTC - 5:00)
System Uptime: 0 days 8:57:49.265
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

UNEXPECTED_KERNEL_MODE_TRAP (7f)
This means a trap occurred in kernel mode, and it's a trap of a kind
that the kernel isn't allowed to have/catch (bound trap) or that
is always instant death (double fault). The first number in the
bugcheck params is the number of the trap (8 = double fault, etc)
Consult an Intel x86 family manual to learn more about what these
traps are. Here is a *portion* of those codes:
If kv shows a taskGate
use .tss on the part before the colon, then kv.
Else if kv shows a trapframe
use .trap on that value
Else
.trap on the appropriate frame will show where the trap was taken
(on x86, this will be the ebp that goes with the procedure KiTrap)
Endif
kb will then show the corrected stack.
Arguments:
Arg1: 0000000000000008, EXCEPTION_DOUBLE_FAULT
Arg2: 0000000080050031
Arg3: 00000000000006f8
Arg4: fffff88004561e6e

Debugging Details:
------------------

TRIAGER: Could not open triage file : e:\dump_analysis\program\triage\modclass.ini, error 2

BUGCHECK_STR: 0x7f_8

CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: WIN7_DRIVER_FAULT

PROCESS_NAME: System

CURRENT_IRQL: 0

LAST_CONTROL_TRANSFER: from fffff80002a85be9 to fffff80002a86640

STACK_TEXT:
fffff880`009eece8 fffff800`02a85be9 : 00000000`0000007f 00000000`00000008 00000000`80050031 00000000`000006f8 : nt!KeBugCheckEx
fffff880`009eecf0 fffff800`02a840b2 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiBugCheckDispatch+0x69
fffff880`009eee30 fffff880`04561e6e : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiDoubleFaultAbort+0xb2
f7fff880`059ea8e0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : dxgmms1!VIDMM_GLOBAL::ReferenceAllocationForPreparation+0x1a2


STACK_COMMAND: kb

FOLLOWUP_IP:
dxgmms1!VIDMM_GLOBAL::ReferenceAllocationForPreparation+1a2
fffff880`04561e6e 807c245000 cmp byte ptr [rsp+50h],0

SYMBOL_STACK_INDEX: 3

SYMBOL_NAME: dxgmms1!VIDMM_GLOBAL::ReferenceAllocationForPreparation+1a2

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: dxgmms1

IMAGE_NAME: dxgmms1.sys

DEBUG_FLR_IMAGE_TIMESTAMP: 4ce799c1

FAILURE_BUCKET_ID: X64_0x7f_8_dxgmms1!VIDMM_GLOBAL::ReferenceAllocationForPreparation+1a2

BUCKET_ID: X64_0x7f_8_dxgmms1!VIDMM_GLOBAL::ReferenceAllocationForPreparation+1a2

Followup: MachineOwner
Quote:
Loaded Module List

start end module name
fffff800`00ba4000 fffff800`00bae000 kdcom kdcom.dll
fffff800`02a06000 fffff800`02ff0000 nt ntkrnlmp.exe
fffff800`02ff0000 fffff800`03039000 hal hal.dll
fffff880`00c00000 fffff880`00cc0000 CI CI.dll
fffff880`00cd9000 fffff880`00d28000 mcupdate_GenuineIntel mcupdate_GenuineIntel.dll
fffff880`00d28000 fffff880`00d3c000 PSHED PSHED.dll
fffff880`00d3c000 fffff880`00d9a000 CLFS CLFS.SYS
fffff880`00d9a000 fffff880`00df6000 volmgrx volmgrx.sys
fffff880`00e00000 fffff880`00e33000 pci pci.sys
fffff880`00e33000 fffff880`00e40000 vdrvroot vdrvroot.sys
fffff880`00e40000 fffff880`00e55000 partmgr partmgr.sys
fffff880`00e55000 fffff880`00e6a000 volmgr volmgr.sys
fffff880`00e6a000 fffff880`00e71000 pciide pciide.sys
fffff880`00e71000 fffff880`00e81000 PCIIDEX PCIIDEX.SYS
fffff880`00e81000 fffff880`00e9b000 mountmgr mountmgr.sys
fffff880`00e9b000 fffff880`00ea4000 atapi atapi.sys
fffff880`00ec1000 fffff880`00f65000 Wdf01000 Wdf01000.sys
fffff880`00f65000 fffff880`00f74000 WDFLDR WDFLDR.SYS
fffff880`00f74000 fffff880`00fcb000 ACPI ACPI.sys
fffff880`00fcb000 fffff880`00fd4000 WMILIB WMILIB.SYS
fffff880`00fd4000 fffff880`00fde000 msisadrv msisadrv.sys
fffff880`01000000 fffff880`0102f000 SCSIPORT SCSIPORT.SYS
fffff880`0102f000 fffff880`01072000 ks ks.sys
fffff880`01080000 fffff880`010aa000 ataport ataport.SYS
fffff880`010aa000 fffff880`010b5000 amdxata amdxata.sys
fffff880`010b5000 fffff880`01101000 fltmgr fltmgr.sys
fffff880`01101000 fffff880`01115000 fileinfo fileinfo.sys
fffff880`01115000 fffff880`01173000 msrpc msrpc.sys
fffff880`01173000 fffff880`011e5000 cng cng.sys
fffff880`01200000 fffff880`0120a000 Fs_Rec Fs_Rec.sys
fffff880`01228000 fffff880`013cb000 Ntfs Ntfs.sys
fffff880`013cb000 fffff880`013e6000 ksecdd ksecdd.sys
fffff880`013e6000 fffff880`013f7000 pcw pcw.sys
fffff880`01400000 fffff880`0140d000 TDI TDI.SYS
fffff880`01416000 fffff880`01509000 ndis ndis.sys
fffff880`01509000 fffff880`01569000 NETIO NETIO.SYS
fffff880`01569000 fffff880`01594000 ksecpkg ksecpkg.sys
fffff880`01594000 fffff880`015a4000 watchdog watchdog.sys
fffff880`015a4000 fffff880`015ad000 RDPCDD RDPCDD.sys
fffff880`015ad000 fffff880`015b6000 rdpencdd rdpencdd.sys
fffff880`015b6000 fffff880`015bf000 rdprefmp rdprefmp.sys
fffff880`015bf000 fffff880`015ca000 Msfs Msfs.SYS
fffff880`015ca000 fffff880`015db000 Npfs Npfs.SYS
fffff880`015db000 fffff880`015fd000 tdx tdx.sys
fffff880`01600000 fffff880`0163a000 fvevol fvevol.sys
fffff880`0163a000 fffff880`01650000 disk disk.sys
fffff880`01650000 fffff880`01680000 CLASSPNP CLASSPNP.SYS
fffff880`01680000 fffff880`0169e000 bowser bowser.sys
fffff880`0169e000 fffff880`016b6000 mpsdrv mpsdrv.sys
fffff880`016b6000 fffff880`016db000 VIDEOPRT VIDEOPRT.SYS
fffff880`016e0000 fffff880`016e9000 Null Null.SYS
fffff880`016e9000 fffff880`016f0000 Beep Beep.SYS
fffff880`016f8000 fffff880`018fc000 tcpip tcpip.sys
fffff880`018fc000 fffff880`01946000 fwpkclnt fwpkclnt.sys
fffff880`01946000 fffff880`01992000 volsnap volsnap.sys
fffff880`01992000 fffff880`0199a000 spldr spldr.sys
fffff880`0199a000 fffff880`019d4000 rdyboost rdyboost.sys
fffff880`019d4000 fffff880`019e6000 mup mup.sys
fffff880`019e6000 fffff880`019ef000 hwpolicy hwpolicy.sys
fffff880`019ef000 fffff880`019fd000 vga vga.sys
fffff880`04000000 fffff880`0401d000 serial serial.sys
fffff880`0401d000 fffff880`04038000 wanarp wanarp.sys
fffff880`04038000 fffff880`0404c000 termdd termdd.sys
fffff880`0404c000 fffff880`0409d000 rdbss rdbss.sys
fffff880`0409d000 fffff880`040a9000 nsiproxy nsiproxy.sys
fffff880`040a9000 fffff880`040b4000 mssmbios mssmbios.sys
fffff880`040b4000 fffff880`040c3000 discache discache.sys
fffff880`040c3000 fffff880`040db000 rspndr rspndr.sys
fffff880`040e8000 fffff880`04171000 afd afd.sys
fffff880`04171000 fffff880`041b6000 netbt netbt.sys
fffff880`041b6000 fffff880`041bf000 wfplwf wfplwf.sys
fffff880`041bf000 fffff880`041e5000 pacer pacer.sys
fffff880`041e5000 fffff880`041f4000 netbios netbios.sys
fffff880`04200000 fffff880`0421a000 rassstp rassstp.sys
fffff880`0421a000 fffff880`04256880 mcdbus mcdbus.sys
fffff880`04257000 fffff880`04278000 WudfPf WudfPf.sys
fffff880`04280000 fffff880`04303000 csc csc.sys
fffff880`04303000 fffff880`04321000 dfsc dfsc.sys
fffff880`04321000 fffff880`04332000 blbdrive blbdrive.sys
fffff880`04332000 fffff880`04358000 tunnel tunnel.sys
fffff880`04358000 fffff880`0436e000 intelppm intelppm.sys
fffff880`0436e000 fffff880`043fb000 Rt64win7 Rt64win7.sys
fffff880`04400000 fffff880`04410000 CompositeBus CompositeBus.sys
fffff880`04410000 fffff880`04411480 swenum swenum.sys
fffff880`04417000 fffff880`0450b000 dxgkrnl dxgkrnl.sys
fffff880`0450b000 fffff880`04541000 fastfat fastfat.SYS
fffff880`04541000 fffff880`04587000 dxgmms1 dxgmms1.sys
fffff880`04587000 fffff880`045ab000 HDAudBus HDAudBus.sys
fffff880`045ab000 fffff880`045bc000 usbehci usbehci.sys
fffff880`045bc000 fffff880`045c8000 serenum serenum.sys
fffff880`045c8000 fffff880`045e6000 i8042prt i8042prt.sys
fffff880`045e6000 fffff880`045f5000 kbdclass kbdclass.sys
fffff880`04800000 fffff880`0481b000 raspppoe raspppoe.sys
fffff880`0481b000 fffff880`0483c000 raspptp raspptp.sys
fffff880`0483c000 fffff880`0484b000 mouclass mouclass.sys
fffff880`0484e000 fffff880`052ec000 nvlddmkm nvlddmkm.sys
fffff880`052ec000 fffff880`05321000 exfat exfat.SYS
fffff880`05321000 fffff880`05377000 USBPORT USBPORT.SYS
fffff880`05377000 fffff880`0538d000 AgileVpn AgileVpn.sys
fffff880`0538d000 fffff880`053b1000 rasl2tp rasl2tp.sys
fffff880`053b1000 fffff880`053bd000 ndistapi ndistapi.sys
fffff880`053bd000 fffff880`053ec000 ndiswan ndiswan.sys
fffff880`053ec000 fffff880`053fe000 umbus umbus.sys
fffff880`05600000 fffff880`05615000 lltdio lltdio.sys
fffff880`0561e000 fffff880`05678000 usbhub usbhub.sys
fffff880`05678000 fffff880`0568d000 NDProxy NDProxy.SYS
fffff880`0568d000 fffff880`056b7000 cdrom cdrom.sys
fffff880`056b7000 fffff880`056e9000 nvhda64v nvhda64v.sys
fffff880`056e9000 fffff880`05726000 portcls portcls.sys
fffff880`05726000 fffff880`05748000 drmk drmk.sys
fffff880`05748000 fffff880`0574d200 ksthunk ksthunk.sys
fffff880`0574e000 fffff880`0576b000 cdfs cdfs.sys
fffff880`0576b000 fffff880`05779000 crashdmp crashdmp.sys
fffff880`05779000 fffff880`05785000 dump_dumpata dump_dumpata.sys
fffff880`05785000 fffff880`0578e000 dump_atapi dump_atapi.sys
fffff880`0578e000 fffff880`057a1000 dump_dumpfve dump_dumpfve.sys
fffff880`057a1000 fffff880`057bc000 USBSTOR USBSTOR.SYS
fffff880`057bc000 fffff880`057c9000 mouhid mouhid.sys
fffff880`057c9000 fffff880`057d7000 monitor monitor.sys
fffff880`057d7000 fffff880`057fa000 luafv luafv.sys
fffff880`06000000 fffff880`0600e000 hidusb hidusb.sys
fffff880`0600e000 fffff880`06027000 HIDCLASS HIDCLASS.SYS
fffff880`06027000 fffff880`0602f080 HIDPARSE HIDPARSE.SYS
fffff880`06030000 fffff880`06031f00 USBD USBD.SYS
fffff880`06032000 fffff880`0603e000 Dxapi Dxapi.sys
fffff880`0603f000 fffff880`06200000 viahduaa viahduaa.sys
fffff880`06a18000 fffff880`06a45000 mrxsmb mrxsmb.sys
fffff880`06a45000 fffff880`06a92000 mrxsmb10 mrxsmb10.sys
fffff880`06a92000 fffff880`06ab6000 mrxsmb20 mrxsmb20.sys
fffff880`06ab6000 fffff880`06ade000 idmwfp idmwfp.sys
fffff880`06ade000 fffff880`06b84000 peauth peauth.sys
fffff880`06b84000 fffff880`06b8f000 secdrv secdrv.SYS
fffff880`06b8f000 fffff880`06bc0000 srvnet srvnet.sys
fffff880`06bc0000 fffff880`06bd2000 tcpipreg tcpipreg.sys
fffff880`06c00000 fffff880`06c71000 spsys spsys.sys
fffff880`06cf6000 fffff880`06d61000 srv2 srv2.sys
fffff880`06d61000 fffff880`06dfa000 srv srv.sys
fffff960`00070000 fffff960`00380000 win32k win32k.sys
fffff960`00410000 fffff960`0041a000 TSDDD TSDDD.dll
fffff960`00660000 fffff960`00687000 cdd cdd.dll

Unloaded modules:
fffff880`06c71000 fffff880`06ca2000 WUDFRd.sys
fffff880`06cbf000 fffff880`06cdc000 usbccgp.sys
fffff880`06c8e000 fffff880`06cbf000 WUDFRd.sys
fffff880`06c71000 fffff880`06c8e000 usbccgp.sys
fffff880`01680000 fffff880`0168e000 crashdmp.sys
fffff880`0168e000 fffff880`0169a000 dump_ataport
fffff880`0169a000 fffff880`016a3000 dump_atapi.s
fffff880`016a3000 fffff880`016b6000 dump_dumpfve
fffff880`016b6000 fffff880`016e0000 cdrom.sys
Tell Me if You need more info


My System SpecsSystem Spec
.

24 Feb 2013   #2
Arc

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64 Bit SP 1
 
 

My System SpecsSystem Spec
24 Feb 2013   #3

Windows 7 Ultimate x64
 
 

Sorry Bout That Here You go
My System SpecsSystem Spec
.


25 Feb 2013   #4
Arc

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64 Bit SP 1
 
 

Your dates ..... For me, it is 25/02/2013 only .... I must be running slow
Attachment 256889

I am confused, still taking a look at the first one .... well nothing specific. Your crash dumps are not showing any finite probable cause. In such a situation, it is better to enable Driver Verifier to monitor the drivers.
Driver Verifier - Enable and Disable
Run Driver Verifier for 24 hours or the occurrence of the next crash, whichever is earlier.

information   Information
Why Driver Verifier:
It puts a stress on the drivers, ans so it makes the unstable drivers crash. Hopefully the driver that crashes is recorded in the memory dump.

How Can we know that DV is enabled:
It will make the system bit of slow, laggy.

warning   Warning
Before enabling DV, make it sure that you have earlier System restore points made in your computer. You can check it easily by using CCleaner looking at Tools > System Restore.

If there is no points, make a System Restore Point manually before enabling DV.

Tip   Tip

Let us know the results, with the subsequent crash dumps, if any. Also, upload your MSINFO32.nfo file.
  1. Click on the start button
  2. Type "msinfo32" (without quotes) in the search bar of the start menu, click the resulting link. It will open the System Information window.
  3. File>Save. In the "File Name" filed, put "MSINFO32" (without Quote), give the save location to desktop, and click the "save" button.
  4. Give the time for processing, it will save a .nfo file on your desktop.
  5. Zip it, and upload it following the instruction.
My System SpecsSystem Spec
25 Feb 2013   #5

Windows 7 Ultimate x64
 
 

sorry bout the dates LOL One my kids Tinkered with it Just got home from work and I remembered that I forgot to say that
the BSOD happens only when I am Playing a Game Farcry 3, I am Alive ETC. will check and test Driver Verifier Just Updated all my Drivers from ASUS and Nvidia today hoping it will fix it tho fingers crossed
My System SpecsSystem Spec
25 Feb 2013   #6
Arc

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64 Bit SP 1
 
 

Lol ... kids do wonder
My System SpecsSystem Spec
Reply

 BSOD Help Me Plz it sez caused by dxgmms1.sys




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