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Windows 7: BSOD randomly

25 Feb 2013   #1
dyasten

Windows 7 Ultimate x64
 
 
BSOD randomly

Hi,

A week ago, my laptop is getting several BSOD's. I don't know what to do. I saved my dumpfiles which you can find as attachment.
I ran a few times chkdsk, but it doesn't seems to help.

Hope some of you can give a solution to this boring random interuption.

Ps. this are my system specs:
Computer Manufacturer/Model Number:
Acer | V3-771G-53218G1TMakk
OS:
Windows 7 Ultimate x64
CPU:
Intel Core i5-3210M
Memory:
8 GB DDR3 SDRAM
Hard Drives:
1 TB Serieal ATA 5400
Antivirus:
AVG FREE 2013
Browser:
Google Chrome

Thanks,
Dyasten


My System SpecsSystem Spec
.
25 Feb 2013   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

dyasten, you must install Service pack 1 and all the other updates.
Code:
Versie    6.1.7600 Build 7600
Learn how to install Windows 7 Service Pack 1 (SP1)
Service Pack Center - Microsoft Windows

You have 25 items stored in Startup. Free up the startup.
  1. Click on the Start button
  2. Type “msconfig (without quotes), click the resulting link. It will open the System Configuration window.
  3. Select the “Startup” tab.
  4. Deselect all items other than the antivirus.
  5. Apply > OK
  6. Accept then restart.
SPTD.sys is one of the most common BSOD causer, and playing here, too.
Code:
fffff880`0377e778  fffff880`010a010aUnable to load image \SystemRoot\System32\Drivers\sptd.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for sptd.sys
*** ERROR: Module load completed but symbols could not be loaded for sptd.sys
 sptd+0x3510a
Daemon Tools, Alcohol 120% and Power Archiver Pro uses SCSI Pass Through Direct (SPTD), which is a well known BSOD causer. Uninstall the program at first. Then download SPTD standalone installer from Disk-Tools.com, and execute the downloaded file as guided below :
  • Double click to open it.
  • Click this button only:
  • If it is grayed out, as in the picture, there is no more SPTD in your system, and you just close the window.
AVG IDS Application Activity Monitor Driver is also contributing in those crashes.
Code:
fffff880`0377e278  fffff880`0494cc78Unable to load image \SystemRoot\system32\DRIVERS\avgidsdrivera.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for avgidsdrivera.sys
*** ERROR: Module load completed but symbols could not be loaded for avgidsdrivera.sys
 avgidsdrivera+0xdc78
Description here: Driver Reference Table - avgidsdrivera.sys


Uninstall AVG using AVG Remover. Uninstall Comodo, too. Use Microsoft Security Essentials as your antivirus with windows inbuilt firewall, and free MBAM as the on demand scanner.
Download, install and update those, and then run full system scans with both of them, one by one.

From another crash dump, it says to be a Memory Corruption.
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 50, {fffff8a025566000, 0, fffff80003545079, 0}


Could not read faulting driver name
Probably caused by : memory_corruption ( nt!MiCompressRelocations+70 )

Followup: MachineOwner
---------
Not necessarily a RAM fault ... it may be caused by any of the aforesaid elements, but better you test your RAM modules for possible errors.
How to Test and Diagnose RAM Issues with Memtest86+
Run memtest for at least 8 passes, preferably overnight.

Let us know the results.
My System SpecsSystem Spec
25 Feb 2013   #3
dyasten

Windows 7 Ultimate x64
 
 

Thanks for anwserring that quick.
Wouldn't it be that my laptop wil slow down after updateing all windows related updates
My System SpecsSystem Spec
.

25 Feb 2013   #4
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Quote   Quote: Originally Posted by dyasten View Post
Thanks for anwserring that quick.
Wouldn't it be that my laptop wil slow down after updateing all windows related updates
Possibly it will be the reverse. All the updates will help the OS to work better, and it will also make the system more strong against threats.
My System SpecsSystem Spec
25 Feb 2013   #5
dyasten

Windows 7 Ultimate x64
 
 

Will tray
My System SpecsSystem Spec
25 Feb 2013   #6
dyasten

Windows 7 Ultimate x64
 
 

Right now there are 112 important and 77 optional updates. Do I have to update all 189?
My System SpecsSystem Spec
25 Feb 2013   #7
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Get the 112 at first, but dont try to get all of them at once, download then in a batch of a few updates.

After completing all the important updates, opt for the optional ones, but the name suggests that they are not the must to have at the first chance.
My System SpecsSystem Spec
25 Feb 2013   #8
dyasten

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by Arc View Post
Get the 112 at first, but dont try to get all of them at once, download then in a batch of a few updates.
Doing it in three times: 37 each
My System SpecsSystem Spec
26 Feb 2013   #9
dyasten

Windows 7 Ultimate x64
 
 

Did what you said:
1. Update important as wel as optional updates.
2. Free up the startup.
3. Uninstalled the SPDT.
4. Uninstalled AVG.
5. Downloaded Microsoft Essential.
6. Downloaded Malwarebyte.
7. Installing Microsoft Essential.
Got a BSOD again while doing 7.
My System SpecsSystem Spec
26 Feb 2013   #10
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Your crash dumps are not showing any finite probable cause. In such a situation, it is better to enable Driver Verifier to monitor the drivers.
Driver Verifier - Enable and Disable
Run Driver Verifier for 24 hours or the occurrence of the next crash, whichever is earlier.

information   Information
Why Driver Verifier:
It puts a stress on the drivers, ans so it makes the unstable drivers crash. Hopefully the driver that crashes is recorded in the memory dump.

How Can we know that DV is enabled:
It will make the system bit of slow, laggy.

warning   Warning
Before enabling DV, make it sure that you have earlier System restore points made in your computer. You can check it easily by using CCleaner looking at Tools > System Restore.

If there is no points, make a System Restore Point manually before enabling DV.

Tip   Tip



Test your RAM modules for possible errors.
How to Test and Diagnose RAM Issues with Memtest86+
Run memtest for at least 8 passes, preferably overnight.

Let us know the results, with the subsequent crash dumps, if any.
My System SpecsSystem Spec
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