Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: BSOD on new ZotacHD-ID34BR


26 Feb 2013   #1

7 home premium
 
 
BSOD on new ZotacHD-ID34BR

zotac id34br minipc
intel atom 1.8 dual core
4gb ram
256gb crucial m4 ssd (came with 250gb hdd)

ever since i installed windows 7 home pro i get a bsod at least twice a day. the only thing i can think of is that the crashes have happened right after doing the bazillion windows updates you have to do on a new system

i've run memtest through twice and everything passed. crystaldisk shows the drive is good. bios is set to ahci from ide.

hopefully everything zipped up nicely here

http://dl.dropbox.com/u/55303487/SF_26-02-2013.zipx

My System SpecsSystem Spec
.

26 Feb 2013   #2

Windows 7 64bit
 
 

Hi blackbeasst,

Download and run the 'SF_Diagnostic_Tool.exe file' as suggested in the tutorial link for better 'BSOD analysis': Blue Screen of Death (BSOD) Posting Instructions

After download, click 'Grab all' to capture the Mini-Dump, Event Logs, Update Logs, Driver List, System Information and MGDiag reports. Apart from the 'Mini dump' the information in these files is vital for investigation.

Do reply with the information; would be glad to assist.

My System SpecsSystem Spec
26 Feb 2013   #3

7 home premium
 
 

Quote   Quote: Originally Posted by Saurabh A View Post
Hi blackbeasst,

Download and run the 'SF_Diagnostic_Tool.exe file' as suggested in the tutorial link for better 'BSOD analysis': Blue Screen of Death (BSOD) Posting Instructions

After download, click 'Grab all' to capture the Mini-Dump, Event Logs, Update Logs, Driver List, System Information and MGDiag reports. Apart from the 'Mini dump' the information in these files is vital for investigation.

Do reply with the information; would be glad to assist.

oops. looks like the original didn't finish with everything before i zipped and dropped! my bad

and that was done before i added the second stick of 2gb ram. so it will only show me having a total of 2gb.
My System SpecsSystem Spec
.


26 Feb 2013   #4

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium x86 Service Pack 1 - Linux Mint Mate 14 x64
 
 

My System SpecsSystem Spec
26 Feb 2013   #5

7 home premium
 
 

thanks blue. i'll check that out when i get home and get in front of the computer.
My System SpecsSystem Spec
26 Feb 2013   #6

7 home premium
 
 

in the mean time, it looks like the nvidia drivers seem to be the culprit

Crash Dump Analysis
--------------------------------------------------------------------------------

Crash dump directory: C:\Windows\Minidump

Crash dumps are enabled on your computer.

On Tue 2/26/2013 6:24:00 PM GMT your computer crashed
crash dump file: C:\Windows\Minidump\022613-10030-01.dmp
This was probably caused by the following module: nvlddmkm.sys (nvlddmkm+0x7241C0)
Bugcheck code: 0x1000008E (0xFFFFFFFFC0000005, 0xFFFFFFFF939521C0, 0xFFFFFFFF965E26A8, 0x0)
Error: KERNEL_MODE_EXCEPTION_NOT_HANDLED_M
file path: C:\Windows\system32\drivers\nvlddmkm.sys
product: NVIDIA Windows Kernel Mode Driver, Version 314.07
company: NVIDIA Corporation
description: NVIDIA Windows Kernel Mode Driver, Version 314.07
Bug check description: This indicates that a kernel-mode program generated an exception which the error handler did not catch.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: nvlddmkm.sys (NVIDIA Windows Kernel Mode Driver, Version 314.07 , NVIDIA Corporation).
Google query: NVIDIA Corporation KERNEL_MODE_EXCEPTION_NOT_HANDLED_M



On Tue 2/26/2013 6:24:00 PM GMT your computer crashed
crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: nvlddmkm.sys (nvlddmkm!nvDumpConfig+0x22AB04)
Bugcheck code: 0x8E (0xFFFFFFFFC0000005, 0xFFFFFFFF939521C0, 0xFFFFFFFF965E26A8, 0x0)
Error: KERNEL_MODE_EXCEPTION_NOT_HANDLED
file path: C:\Windows\system32\drivers\nvlddmkm.sys
product: NVIDIA Windows Kernel Mode Driver, Version 314.07
company: NVIDIA Corporation
description: NVIDIA Windows Kernel Mode Driver, Version 314.07
Bug check description: This bug check indicates that a kernel-mode application generated an exception that the error handler did not catch.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: nvlddmkm.sys (NVIDIA Windows Kernel Mode Driver, Version 314.07 , NVIDIA Corporation).
Google query: NVIDIA Corporation KERNEL_MODE_EXCEPTION_NOT_HANDLED



On Mon 2/25/2013 8:49:59 PM GMT your computer crashed
crash dump file: C:\Windows\Minidump\022513-14414-01.dmp
This was probably caused by the following module: nvlddmkm.sys (nvlddmkm+0x7241C0)
Bugcheck code: 0x1000008E (0xFFFFFFFFC0000005, 0xFFFFFFFF8DD501C0, 0xFFFFFFFF9DD026A8, 0x0)
Error: KERNEL_MODE_EXCEPTION_NOT_HANDLED_M
file path: C:\Windows\system32\drivers\nvlddmkm.sys
product: NVIDIA Windows Kernel Mode Driver, Version 314.07
company: NVIDIA Corporation
description: NVIDIA Windows Kernel Mode Driver, Version 314.07
Bug check description: This indicates that a kernel-mode program generated an exception which the error handler did not catch.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: nvlddmkm.sys (NVIDIA Windows Kernel Mode Driver, Version 314.07 , NVIDIA Corporation).
Google query: NVIDIA Corporation KERNEL_MODE_EXCEPTION_NOT_HANDLED_M



On Mon 2/25/2013 1:57:19 PM GMT your computer crashed
crash dump file: C:\Windows\Minidump\022513-12417-01.dmp
This was probably caused by the following module: nvlddmkm.sys (nvlddmkm+0x7241C0)
Bugcheck code: 0x1000008E (0xFFFFFFFFC0000005, 0xFFFFFFFF93F541C0, 0xFFFFFFFF9F4C26A8, 0x0)
Error: KERNEL_MODE_EXCEPTION_NOT_HANDLED_M
file path: C:\Windows\system32\drivers\nvlddmkm.sys
product: NVIDIA Windows Kernel Mode Driver, Version 314.07
company: NVIDIA Corporation
description: NVIDIA Windows Kernel Mode Driver, Version 314.07
Bug check description: This indicates that a kernel-mode program generated an exception which the error handler did not catch.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: nvlddmkm.sys (NVIDIA Windows Kernel Mode Driver, Version 314.07 , NVIDIA Corporation).
Google query: NVIDIA Corporation KERNEL_MODE_EXCEPTION_NOT_HANDLED_M



On Sun 2/24/2013 5:12:23 PM GMT your computer crashed
crash dump file: C:\Windows\Minidump\022413-13447-01.dmp
This was probably caused by the following module: nvlddmkm.sys (nvlddmkm+0x7241C0)
Bugcheck code: 0x1000008E (0xFFFFFFFFC0000005, 0xFFFFFFFF8E7541C0, 0xFFFFFFFF954EE6A8, 0x0)
Error: KERNEL_MODE_EXCEPTION_NOT_HANDLED_M
file path: C:\Windows\system32\drivers\nvlddmkm.sys
product: NVIDIA Windows Kernel Mode Driver, Version 314.07
company: NVIDIA Corporation
description: NVIDIA Windows Kernel Mode Driver, Version 314.07
Bug check description: This indicates that a kernel-mode program generated an exception which the error handler did not catch.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: nvlddmkm.sys (NVIDIA Windows Kernel Mode Driver, Version 314.07 , NVIDIA Corporation).
Google query: NVIDIA Corporation KERNEL_MODE_EXCEPTION_NOT_HANDLED_M



On Sun 2/24/2013 1:36:36 PM GMT your computer crashed
crash dump file: C:\Windows\Minidump\022413-15085-01.dmp
This was probably caused by the following module: nvlddmkm.sys (nvlddmkm+0x7241C0)
Bugcheck code: 0x1000008E (0xFFFFFFFFC0000005, 0xFFFFFFFF8DB351C0, 0xFFFFFFFF904026A8, 0x0)
Error: KERNEL_MODE_EXCEPTION_NOT_HANDLED_M
file path: C:\Windows\system32\drivers\nvlddmkm.sys
product: NVIDIA Windows Kernel Mode Driver, Version 314.07
company: NVIDIA Corporation
description: NVIDIA Windows Kernel Mode Driver, Version 314.07
Bug check description: This indicates that a kernel-mode program generated an exception which the error handler did not catch.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: nvlddmkm.sys (NVIDIA Windows Kernel Mode Driver, Version 314.07 , NVIDIA Corporation).
Google query: NVIDIA Corporation KERNEL_MODE_EXCEPTION_NOT_HANDLED_M



On Sun 2/24/2013 1:05:47 AM GMT your computer crashed
crash dump file: C:\Windows\Minidump\022313-1207572-01.dmp
This was probably caused by the following module: nvlddmkm.sys (nvlddmkm+0x7241C0)
Bugcheck code: 0x1000008E (0xFFFFFFFFC0000005, 0xFFFFFFFF915491C0, 0xFFFFFFFF951026A8, 0x0)
Error: KERNEL_MODE_EXCEPTION_NOT_HANDLED_M
file path: C:\Windows\system32\drivers\nvlddmkm.sys
product: NVIDIA Windows Kernel Mode Driver, Version 314.07
company: NVIDIA Corporation
description: NVIDIA Windows Kernel Mode Driver, Version 314.07
Bug check description: This indicates that a kernel-mode program generated an exception which the error handler did not catch.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: nvlddmkm.sys (NVIDIA Windows Kernel Mode Driver, Version 314.07 , NVIDIA Corporation).
Google query: NVIDIA Corporation KERNEL_MODE_EXCEPTION_NOT_HANDLED_M



On Sat 2/23/2013 12:43:57 PM GMT your computer crashed
crash dump file: C:\Windows\Minidump\022313-16832-01.dmp
This was probably caused by the following module: hidclass.sys (HIDCLASS+0x31A9)
Bugcheck code: 0x9F (0x4, 0x258, 0xFFFFFFFF83C87020, 0xFFFFFFFF81D7AB24)
Error: DRIVER_POWER_STATE_FAILURE
file path: C:\Windows\system32\drivers\hidclass.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: Hid Class Library
Bug check description: This bug check indicates that the driver is in an inconsistent or invalid power state.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.
My System SpecsSystem Spec
Reply

 BSOD on new ZotacHD-ID34BR




Thread Tools



Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd

All times are GMT -5. The time now is 04:45 PM.
Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App
  

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33