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Windows 7: BSOD playing TERA Online - Locale ID: 4105

26 Feb 2013   #1
LegendGamea

Windows 7 Ulitimate 64bit
 
 
BSOD playing TERA Online - Locale ID: 4105

Hi,
I was starting to play Tera online and a few other games, and whenever I play for about 5 mins the computer fully resets, I don't really know if its the PSUs fault or the CPUs.

Thanks for reading.


My System SpecsSystem Spec
.
27 Feb 2013   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Hello LegendGamea.

You are getting a stop 0x116, which is a graphics\display related BSOD.
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 116, {85e10008, 92875d68, 0, 2}

*** WARNING: Unable to verify timestamp for atikmpag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
Probably caused by : atikmpag.sys ( atikmpag+5d68 )

Followup: MachineOwner
---------
And the display driver is old enough.
Code:
92870000 928b0000   atikmpag T (no symbols)           
    Loaded symbol image file: atikmpag.sys
    Image path: \SystemRoot\system32\DRIVERS\atikmpag.sys
    Image name: atikmpag.sys
    Timestamp:        Wed Apr 20 06:52:09 2011 (4DAE3541)
    CheckSum:         00049D1B
    ImageSize:        00040000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Update your ATI/AMD display driver.
You can get it from the link in our forum, Latest AMD Catalyst Video Driver for Windows 7, or you may go to AMD Graphics Driver and Software and opt for Automatically Detect and Install the appropriate driver for your card.


During installation, you may opt for advanced installation, and install the display driver only, not the Catalyst Control Center.

Also, as you are playing online games, you need to pay attention to the network adapter drivers, too.
  • Realtek RTL8168C(P)/8111C(P) Family PCI-E Gigabit Ethernet NIC (NDIS 6.20): Update from Realtek
  • Broadcom 802.11g Network Adapter (Do you use it? No updates are available for it, apparently)
An ambitious and "not that efficient" antivirus may also cause network blockage. Uninstall AVG using AVG Remover. Use Microsoft Security Essentials as your antivirus with windows inbuilt firewall, and free MBAM as the on demand scanner.
Download, install and update those, and then run full system scans with both of them, one by one.


Free up the startup.
  1. Click on the Start button
  2. Type “msconfig (without quotes), click the resulting link. It will open the System Configuration window.
  3. Select the “Startup” tab.
  4. Deselect all items other than the antivirus.
  5. Apply > OK
  6. Accept then restart.
An old BIOS is also to be taken into consideration.
Code:
BIOS Version/Date    Award Software International, Inc. FE, 18/09/2009
Get the BIOS update from Gigabyte.

Finally, follow this guide: STOP 0x116: VIDEO_TDR_ERROR troubleshooting
My System SpecsSystem Spec
27 Feb 2013   #3
LegendGamea

Windows 7 Ulitimate 64bit
 
 

Thank you so much for taking the time to help me out.
My System SpecsSystem Spec
.

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 BSOD playing TERA Online - Locale ID: 4105




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