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Windows 7: SYSTEM_SERVICE_EXCEPTION (bug check code: 0x0000003b) Randomly occurs

28 Feb 2013   #21
VistaKing

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

What if we uninstalled the video driver from device manager restart the computer . Then reinstall the driver from Lenovo then another restart .


My System SpecsSystem Spec
.
28 Feb 2013   #22
Ripta

Windows 8 PRO 64 bit
 
 

Quote   Quote: Originally Posted by Arc View Post
Frankly speaking ... I was on the way to fram the idea that 3B is some stopcode that cannot be overcome within windows 7 ... the way to get rid of it is using windows 8. At the same time this thread came in.

Apparently your crash dumps are silent about the probable causes .... but you need to take some cautions at first.

Daemon Tools, Alcohol 120% and Power Archiver Pro uses SCSI Pass Through Direct (SPTD), which is a well known BSOD causer. Uninstall Daemon Tools at first. Then download SPTD standalone installer from Disk-Tools.com, and execute the downloaded file as guided below :
  • Double click to open it.
  • Click this button only:
  • If it is grayed out, as in the picture, there is no more SPTD in your system, and you just close the window.
Code:
Start Menu\Programs\Spybot - Search & Destroy
Start Menu\Programs\SpywareBlaster 
Start Menu\Programs\SUPERAntiSpyware
Thsoe programs cause extensive network and storage blockage, in order to protest you. And you are having some sort of HDD malfunction.


Also, as a try, uninstall avast and use inbuilt defender. That is really an advanced and developed all-in-one protector. By name it is similat to the windows 7 defender, but by function, it is as good as MSE.



After altering these, let us know the results. There may be more troubleshooting needed, as the crash dumps themselves are silent.

Hello Arc and thanks for your reply. I'm going nuts with this issue.

I have uninstalled SPTD. I didn't know that it was a well known bsod causer. Thx.


"Thsoe programs cause extensive network and storage blockage, in order to protest you. And you are having some sort of HDD malfunction. "

Protest me? They have worked well for me in the past. HDD malfunction? Should I do hdd tests to confirm? My computer is under black tie (I think that's what they call it) protection at bestbuy, so if we're unable to find the issue should I go tell them?

I have attached other logs that I forgot to initially attach when I created this thread. These logs were saved before I formatted. I thought that by doing the "Upgrade" installation of windows 8 (where it creates the windows.old folder) was the culprit... obviously not (although I do have more disk space) I also ran SFC /SCANNOW, the log is in the zip file.

Seeing as how WINDBG thought Win32k was the probable cause, its a dead end because it's used by the system. -.-

Is it absolutely nessisary for me to use the built in defender? The bsods accorded before I had the anti virus, I'm not very fond of windows defender. It takes A LONG, LONG time to scan on all computers I've tried on it (Even on a core i7 cpu!)

Thanks again for all your guys help! I really appriciate this
My System SpecsSystem Spec
28 Feb 2013   #23
Ripta

Windows 8 PRO 64 bit
 
 

Quote   Quote: Originally Posted by VistaKing View Post
What if we uninstalled the video driver from device manager restart the computer . Then reinstall the driver from Lenovo then another restart .

I will try that now.
My System SpecsSystem Spec
.

28 Feb 2013   #24
Ripta

Windows 8 PRO 64 bit
 
 

I've run into a problem.

I uninstalled the update to the display driver 13-1_vista_win7_win8_64_dd_ccc_whql.exe, the display driver version is "Display Driver ver. 9.012"
Display Driver ver. 9.012
Display Driver ver. 9.012
Display Driver ver. 9.012

The screen went blank, restarted. Then my pc was at the smaller resolution (as it should, it was liike 1024 x 768) But the driver version was changed to 8.981.0.0. The lenovo driver! I uninstalled it again in device manager again. When it went blank again, it changed to 9.2.0.0. This is apparantly the windows 8 default driver. But it doesn't make since because:

9.2.0.0 is the default driver, windows reports it as release date 9/27/2012.
13-1_vista_win7_win8_64_dd_ccc_whql.exe (AMD driver) is 9.012, release date 1/17/2013.
1/17/2013
The lenovo one is 8.981.0.0, released 27 Aug 2012


Why would it revert to the 8.9 release, and then 9.2.0.0 after I uninstalled the display driver?
My System SpecsSystem Spec
28 Feb 2013   #25
VistaKing

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

Lets try downloading these drivers .


Network Driver

download

Storage Driver

download

Click on the Download button to download the drivers
My System SpecsSystem Spec
28 Feb 2013   #26
Ripta

Windows 8 PRO 64 bit
 
 

Quote   Quote: Originally Posted by VistaKing View Post
Lets try downloading these drivers .


Network Driver

download

Storage Driver

download
IN3ETN62WW5.exe gives me an option to modify installed components, meaning that its already installed? I installed that one as soon as I reinstalled (Clean install) windows 8.
IN1SRM46WW5.exe reports all components are up to date.
My System SpecsSystem Spec
28 Feb 2013   #27
VistaKing

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

Try these

Windows 8

storage

download

network

download

thought you're running Windows 7 . Cause you're on Seven Forums . My bad

fix for Windows 8 is to
format c:
and install Windows 7 . JK
My System SpecsSystem Spec
28 Feb 2013   #28
Ripta

Windows 8 PRO 64 bit
 
 

Quote   Quote: Originally Posted by VistaKing View Post
Try these

Windows 8

storage

download

network

download

thought you're running Windows 7 . Cause you're on Seven Forums . My bad
Oh I'm sorry, is there an Eight Forums? D:
Have you taken a look at the other logs I forgot to post up above?
These files also report all drivers are up to date.

(Regardless of the outcome, thank you for your continued support )
My System SpecsSystem Spec
28 Feb 2013   #29
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Yes, there's a EightForums ... Windows 8 Forums

The "protest" is a typo ... it would be "protect".

You know, the security is totally on your hand. If you regularly visit the websites those can harm your computer, you may must need a spy protector .... but why three? They are supposed to conflict, and will make each other not performing.

The best way to get protected from online threats is to avoid the threats.

ntoskrnl is the kernel on which a module crashes ... it can never be a cause of a crash.

What we need to see is any further crash dump ... after applying those suggestions. So apply those changes and and let us know the results, with further crash dumps, if any.
My System SpecsSystem Spec
28 Feb 2013   #30
Ripta

Windows 8 PRO 64 bit
 
 

Quote   Quote: Originally Posted by Arc View Post
Yes, there's a EightForums ... Windows 8 Forums

The "protest" is a typo ... it would be "protect".

You know, the security is totally on your hand. If you regularly visit the websites those can harm your computer, you may must need a spy protector .... but why three? They are supposed to conflict, and will make each other not performing.

The best way to get protected from online threats is to avoid the threats.

ntoskrnl is the kernel on which a module crashes ... it can never be a cause of a crash.

What we need to see is any further crash dump ... after applying those suggestions. So apply those changes and and let us know the results, with further crash dumps, if any.
Oh jeez, I apologize. I didn't know there was such a forum D: Should I go migrate over there then Dx?
Three, for three separate opinions And they are not real-time protection, how would they conflict?
Alright, as soon as further crash dumps come up, I will post them there. Thanks x9999999999999999999999999999999
If you want a favor in return for your help, I can teach on how to pwn in mmos or black ops or something of the sort as long as its not impossible (like finding a way to create immortality)
My System SpecsSystem Spec
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 SYSTEM_SERVICE_EXCEPTION (bug check code: 0x0000003b) Randomly occurs




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