Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: SYSTEM_SERVICE_EXCEPTION (bug check code: 0x0000003b) Randomly occurs

26 Feb 2013   #1
Ripta

Windows 8 PRO 64 bit
 
 
SYSTEM_SERVICE_EXCEPTION (bug check code: 0x0000003b) Randomly occurs

Bluescreen view seems to think its caused by ntoskrnl.exe
And then by using debug tools, that says that the problem is "probably caused by win32k.sys"

My system specs should be in the attached log or in my profile

It occurs randomly out of no where! I can find no reason why it should be bluescreening like this. I would just be playing runescape, watching a vid, or doing nothing and then BAM! Blue screen :L I got a blue screen back when I was using windows 7 Home Premium but I don't have the dump for that. I think lenovo isn't that great of a company, because me and my friend have both had horrible issues with Lenovo (IBM) -.-

I upgraded the ram to 4GB out of 2GB. It has only 1 ram slot... but speccy reports 2?

I would really really appriciate some help in this. The bsods are causing me great dismay to the point where I did a double facepalm DX. I feel silly to ask because I'm in fixing computers myself, and after hours (yes, hours. I'm not some lazy person who's going to waste your time because I didn't do a simple google search :3) of research I can find no solution... If you help me with this, I can repay you by teaching you how to pwn in MMOS or black ops. And recipes

Ps: I am using ClassicShell. This is a legitimate windows installation. There are no physical defects/breakage on my laptop. It is not modified. I will bake you cookies for your help & it'd be greatly appriciated!!!! (Or ask for a favor as long as its not a $900000000000000000000000 donation)


My System SpecsSystem Spec
.
26 Feb 2013   #2
VistaKing

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

Hi Ripta welcome to SF .

Click this link RAM - Test with Memtest86+ and test your memory .

Update your graphic card drivers . http://support.lenovo.com/en_US/rese...DocID=HT072969
My System SpecsSystem Spec
26 Feb 2013   #3
Ripta

Windows 8 PRO 64 bit
 
 

Quote   Quote: Originally Posted by VistaKing View Post
Hi Ripta welcome to SF .

Click this link RAM - Test with Memtest86+ and test your memory .

Update your graphic card drivers . Drivers and software - Lenovo G575 Notebook
Thanks! Alright, I will post back with results after doing the mem test & updating.
My System SpecsSystem Spec
.

26 Feb 2013   #4
VistaKing

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

You're welcome . You want it to pass 7 passes . If you start the test and you get a bunch of red that means your memory is bad .

Here is the driver from AMD's website
http://www2.ati.com/drivers/13-1_vis...d_ccc_whql.exe
My System SpecsSystem Spec
26 Feb 2013   #5
Ripta

Windows 8 PRO 64 bit
 
 

Quote   Quote: Originally Posted by VistaKing View Post
You're welcome . You want it to pass 7 passes . If you start the test and you get a bunch of red that means your memory is bad .
Gotcha, 7 passes. I just got the Mem86 installed on the usb flashdrive.. here we go. I'll post back after it's done. I hear it can take awhile so I request a not to give up on my thread incase it needs to run over night. :]
My System SpecsSystem Spec
26 Feb 2013   #6
Ripta

Windows 8 PRO 64 bit
 
 

Quote   Quote: Originally Posted by VistaKing View Post
You're welcome . You want it to pass 7 passes . If you start the test and you get a bunch of red that means your memory is bad .

Here is the driver from AMD's website
http://www2.ati.com/drivers/13-1_vis...d_ccc_whql.exe
Thx very much for this!
My System SpecsSystem Spec
26 Feb 2013   #7
VistaKing

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

If its bad it will let you know right away or later . If you need to run it over night please do so
My System SpecsSystem Spec
27 Feb 2013   #8
Ripta

Windows 8 PRO 64 bit
 
 

Quote   Quote: Originally Posted by VistaKing View Post
If its bad it will let you know right away or later . If you need to run it over night please do so
Hi VistaKing.
7 passes actually took 20 hours lol, bit more than over night. The results are 7 passes and no errors. So it seems my memory is good.

I executed that update from the link you sent me, and everything is already installed..... there was nothing new to update. What do I do from here? D:
My System SpecsSystem Spec
27 Feb 2013   #9
VistaKing

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

My System SpecsSystem Spec
27 Feb 2013   #10
Ripta

Windows 8 PRO 64 bit
 
 

Quote   Quote: Originally Posted by VistaKing View Post
It tells me the version of the Rom isn't newer than that of the BIOS.
My System SpecsSystem Spec
Reply

 SYSTEM_SERVICE_EXCEPTION (bug check code: 0x0000003b) Randomly occurs




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
BSOD's on WakeUp for Randomly - Bug Check Code 0x00000050
Hello, I have a custom built mid range gaming PC. I have overclocked her and run stability tests which have all passed. I sometimes get random BSOD's when closing chrome windows but mostly I get them when the PC is waking up from sleep. It BSOD's and then runs perfectly fine after restarting,...
BSOD Help and Support
Blue Screen dxgmms1.sys bug check code 0x0000003b
Anybody?????
BSOD Help and Support
BSOD randomly with bug check code 0x0000001e
My computer will randomly BSOD. Sometimes it will happens after I have been using it all day, and sometimes it will be shortly after I boot up. A lot of times I will have either a game running or a video stream running. I have attached the minidump.
BSOD Help and Support
Random BSOD when playing games bug check code 0x0000003b
When I play games I randomly get blue screened can anyone help I'm running windows 7 ultimate 64 bit. All help is appreciated I've had this problem for I don't know how long
BSOD Help and Support
System_Service_Exception occurs once in 2 days while starting
Hi, Can you please help me resolving this System_Service_exception issue that i have been facing for atleast 3months now. This occurs more often when i start my Laptop. Here is the dmp files available for any assistance. Thanks a lot in advance. RapidShare: 1-CLICK Web hosting - Easy...
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 22:52.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App