BSOD when running virus scan


  1. Posts : 505
    Windows 7 Professional x64
       #1

    BSOD when running virus scan


    Hi,

    After updating bitdefender and running a system scan, my computer crashed.
    This following thread complements my issue: IEHighutil.exe Need urgent help, something that can fry my GPU

    I uploaded the .dmp file along with it.

    Thanks in advance,
    Alex.
      My Computer

  2.    #2

    Code:
    BugCheck D1, {10, 2, 0, fffff88001025c31}
    
    Probably caused by : SCSIPORT.SYS ( SCSIPORT!SpFreeSrbData+d5 )
    Run Driver Verifier to scan for any corrupted drivers which may be causing problems, this program works by running various stress tests on drivers, in order to produce a BSOD which will locate the driver; run for least 24 hours:

    Additional Help - Using Driver Verifier to identify issues with Drivers

    The bugcheck can also be caused by faulty or incompatible RAM, drivers accessing invalid memory addresses and corrupt paging files.

    Upload a .NFO file:

    Start > Type: msinfo32 > File, Save
      My Computer


  3. Posts : 505
    Windows 7 Professional x64
    Thread Starter
       #3

    x BlueRobot said:
    Code:
    BugCheck D1, {10, 2, 0, fffff88001025c31}
    
    Probably caused by : SCSIPORT.SYS ( SCSIPORT!SpFreeSrbData+d5 )
    Run Driver Verifier to scan for any corrupted drivers which may be causing problems, this program works by running various stress tests on drivers, in order to produce a BSOD which will locate the driver; run for least 24 hours:

    Additional Help - Using Driver Verifier to identify issues with Drivers

    The bugcheck can also be caused by faulty or incompatible RAM, drivers accessing invalid memory addresses and corrupt paging files.

    Upload a .NFO file:

    Start > Type: msinfo32 > File, Save
    After running driver verifier, i got a BSOD right off the bat. Rebooted, started my computer and as soon as the windows logo would fade out, and the startup screen was supposed to show up, the BSOD would show up.

    Here is the .DMP
      My Computer


  4. Posts : 4,161
    Windows 7 Pro-x64
       #4

    Follow the instructions here: Blue Screen of Death (BSOD) Posting Instructions

    The last dump file couldn't be opened for some reason. Also, we need the balance of the files detailed in the BSOD instructions. Something was walking all over memory. SCSIPORT.SYS just happened to be the driver trying to read it at the time.
      My Computer


 

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