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Windows 7: BSOD ntoskrnl.exe+75c40

28 Feb 2013   #21
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Run SFC /SCANNOW Command - System File Checker

Stress test the Graphics Card using Furmark.
Video Card - Stress Test with Furmark

Stress test the CPU.
Hardware - Stress Test With Prime95

And, give driver verifier another go, when these three are done.



My System SpecsSystem Spec
.
01 Mar 2013   #22
Ronys2

Windows 7 Home Premium x64
 
 

Would be nice if it wouldn't bluescreen before the sfc /scannow was done. here's the last minidump.
My System SpecsSystem Spec
01 Mar 2013   #23
Ronys2

Windows 7 Home Premium x64
 
 

OK, sfc/ scannow didn't find any integrity violations. Will attempt to Stress the GPU and Processor. only question is should i do these at the same time or individually?
My System SpecsSystem Spec
.

01 Mar 2013   #24
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1E, {ffffffffc0000005, fffff88002f92ce0, 0, 0}

*** WARNING: Unable to verify timestamp for Rt64win7.sys
*** ERROR: Module load completed but symbols could not be loaded for Rt64win7.sys
Probably caused by : Rt64win7.sys ( Rt64win7+1a0ac )

Followup: MachineOwner
---------

2: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

KMODE_EXCEPTION_NOT_HANDLED (1e)
This is a very common bugcheck.  Usually the exception address pinpoints
the driver/function that caused the problem.  Always note this address
as well as the link date of the driver/image that contains this address.
Arguments:
Arg1: ffffffffc0000005, The exception code that was not handled
Arg2: fffff88002f92ce0, The address that the exception occurred at
Arg3: 0000000000000000, Parameter 0 of the exception
Arg4: 0000000000000000, Parameter 1 of the exception

Debugging Details:
------------------


READ_ADDRESS: GetPointerFromAddress: unable to read from fffff80003301100
GetUlongFromAddress: unable to read from fffff800033011c0
 ffffffffffffffff 

EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

FAULTING_IP: 
+0
fffff880`02f92ce0 083cf9          or      byte ptr [rcx+rdi*8],bh

EXCEPTION_PARAMETER2:  ffffffffffffffff

BUGCHECK_STR:  0x1E_c0000005_R

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT

PROCESS_NAME:  sppsvc.exe

CURRENT_IRQL:  2

TAG_NOT_DEFINED_c000000f:  FFFFF88002F94FB0

LAST_CONTROL_TRANSFER:  from fffff8800165b5a7 to fffff8800163f4df

CONTEXT:  fffff88002f93460 -- (.cxr 0xfffff88002f93460)
rax=fffff8800168a280 rbx=0000000000000000 rcx=fffffa8007bfff00
rdx=07d2000000000000 rsi=fffffa8007bfff00 rdi=0000000000000011
rip=fffff8800163f4df rsp=fffff88002f93e40 rbp=fffffa8007bffe10
 r8=0000000000000101  r9=0000000000000000 r10=0000000000000010
r11=fffff88002f93ff8 r12=07d2000000000000 r13=0000000000000000
r14=fffffa8007bf8b00 r15=fffff8800176e9a0
iopl=0         nv up ei ng nz na pe nc
cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00010282
tcpip!RawReceiveDatagrams+0x1f:
fffff880`0163f4df 48837a4800      cmp     qword ptr [rdx+48h],0 ds:002b:07d20000`00000048=????????????????
Resetting default scope

STACK_TEXT:  
fffff880`02f93e40 fffff880`0165b5a7 : 00000000`00000000 fffffa80`084631a0 fffffa80`07bffe10 fffffa80`07bfff00 : tcpip!RawReceiveDatagrams+0x1f
fffff880`02f93f40 fffff880`0165b0ba : 00000000`00000000 fffff880`0176e9a0 fffff880`02f940f0 fffffa80`11397c15 : tcpip!IppDeliverListToProtocol+0xf7
fffff880`02f94000 fffff880`0165a8b4 : fffff880`0176e9a0 fffffa80`08783b10 00000000`00000011 00000000`00000000 : tcpip!IppProcessDeliverList+0x5a
fffff880`02f940a0 fffff880`0165835f : fffff880`02f942b0 fffffa80`07d20000 fffff880`0176e9a0 00000000`089fb001 : tcpip!IppReceiveHeaderBatch+0x435
fffff880`02f94180 fffff880`01657952 : fffffa80`084f9630 00000000`00000000 fffffa80`089fb001 00000000`00000001 : tcpip!IpFlcReceivePackets+0x64f
fffff880`02f94380 fffff880`01656dea : fffffa80`089fb010 fffff880`02f944b0 fffffa80`089fb010 fffff880`00db0000 : tcpip!FlpReceiveNonPreValidatedNetBufferListChain+0x2b2
fffff880`02f94460 fffff800`030d4968 : fffffa80`087839e0 00000000`00004800 fffffa80`0746b060 00000000`00000000 : tcpip!FlReceiveNetBufferListChainCalloutRoutine+0xda
fffff880`02f944b0 fffff880`016574b2 : fffff880`01656d10 fffffa80`06dd5910 00000000`00000002 00000000`00000000 : nt!KeExpandKernelStackAndCalloutEx+0xd8
fffff880`02f94590 fffff880`015300eb : fffffa80`089fb8d0 00000000`00000000 fffffa80`084631a0 fffffa80`084631a0 : tcpip!FlReceiveNetBufferListChain+0xb2
fffff880`02f94600 fffff880`014f9ad6 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : ndis!ndisMIndicateNetBufferListsToOpen+0xdb
fffff880`02f94670 fffff880`01472cc1 : fffffa80`084631a0 00000000`00000002 00000000`00000001 00000000`00000001 : ndis!ndisMDispatchReceiveNetBufferLists+0x1d6
fffff880`02f94af0 fffff880`03ad50ac : fffffa80`08598000 00000000`00000000 00000000`00000000 fffffa80`087839e0 : ndis!NdisMIndicateReceiveNetBufferLists+0xc1
fffff880`02f94b40 fffffa80`08598000 : 00000000`00000000 00000000`00000000 fffffa80`087839e0 00000000`00000001 : Rt64win7+0x1a0ac
fffff880`02f94b48 00000000`00000000 : 00000000`00000000 fffffa80`087839e0 00000000`00000001 fffffa80`09d7d410 : 0xfffffa80`08598000


FOLLOWUP_IP: 
Rt64win7+1a0ac
fffff880`03ad50ac ??              ???

SYMBOL_STACK_INDEX:  c

SYMBOL_NAME:  Rt64win7+1a0ac

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: Rt64win7

IMAGE_NAME:  Rt64win7.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  50db313e

STACK_COMMAND:  .cxr 0xfffff88002f93460 ; kb

FAILURE_BUCKET_ID:  X64_0x1E_c0000005_R_Rt64win7+1a0ac

BUCKET_ID:  X64_0x1E_c0000005_R_Rt64win7+1a0ac

Followup: MachineOwner
---------

2: kd> lmvm Rt64win7
start             end                 module name
fffff880`03abb000 fffff880`03b82000   Rt64win7 T (no symbols)           
    Loaded symbol image file: Rt64win7.sys
    Image path: \SystemRoot\system32\DRIVERS\Rt64win7.sys
    Image name: Rt64win7.sys
    Timestamp:        Wed Dec 26 22:47:50 2012 (50DB313E)
    CheckSum:         000CDEEE
    ImageSize:        000C7000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
It is blaming the network driver, which is a recent one ..... so there may be something blocking the network.
Try SFC /SCANNOW : Run in Command Prompt at Boot

upload your MSINFO32.nfo file.
  1. Click on the start button
  2. Type "msinfo32" (without quotes) in the search bar of the start menu, click the resulting link. It will open the System Information window.
  3. File>Save. In the "File Name" filed, put "MSINFO32" (without Quote), give the save location to desktop, and click the "save" button.
  4. Give the time for processing, it will save a .nfo file on your desktop.
  5. Zip it, and upload it following the instruction.
My System SpecsSystem Spec
01 Mar 2013   #25
Ronys2

Windows 7 Home Premium x64
 
 

Here you go. Thank you again for the help.
My System SpecsSystem Spec
01 Mar 2013   #26
Ronys2

Windows 7 Home Premium x64
 
 

GPU test came back, Temp Held steady at 63C. Going to run processor test now.
My System SpecsSystem Spec
01 Mar 2013   #27
Ronys2

Windows 7 Home Premium x64
 
 

Dump files from blue screen after GPU test, and soon after.
My System SpecsSystem Spec
01 Mar 2013   #28
Vir Gnarus

Microsoft Community Contributor Award Recipient

Windows 7 64-bit
 
 

Late coming in, but I am curious about a couple of your crashdumps, notably one of your most recent, showing the crash occurred because of a single bit flip (bit of data inadvertently zeroed). There is a possibility this could be caused by a driver bug, but more likely I've found it's from hardware issues, typically from the dread Trio of Trouble - PSU, CPU or motherboard.

Pardon if I'm just repeating other people's recommendations here, but if you haven't already, you'll want to do a BIOS update, and then reset your BIOS all to factory safe defaults. Some mobos have preset 'normal' settings that are actually overclocked, so set to a safe preset to ensure we're not dealing with something like bad RAM timing/voltage issues.

Also, I think it's time now to look at that CPU. Run Prime95 for a few hours on Torture Test on Blend settings. Make sure you are aware your CPU cooling is up to the task because Prime95 runs CPU real hot. After that test, regardless of the results, finish up with another lengthy run but on Large FFT settings instead. Report to us the results of each. Send us crashdumps for any crashes that may occur during tests.
My System SpecsSystem Spec
01 Mar 2013   #29
Ronys2

Windows 7 Home Premium x64
 
 

Bios is latest version out. Not overclocking anything, stock BIOS settings. Voltages all with in manufactures recommendations. Running the Prime95 now.
My System SpecsSystem Spec
01 Mar 2013   #30
Vir Gnarus

Microsoft Community Contributor Award Recipient

Windows 7 64-bit
 
 

Did you check to make sure the stock settings are actually on a 'safe settings' and not 'normal', if available? Anyways, we'll see how Prime95 goes.
My System SpecsSystem Spec
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 BSOD ntoskrnl.exe+75c40




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