BSOD when playing Starcraft 2

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  1. Posts : 14
    Windows 7 Home Premium 64bit
       #1

    BSOD when playing Starcraft 2


    Some Specs
    AMD Athlon(tm) II X4 630 Processor
    Microsoft Windows 7 Home Premium
    4.0 GB RAM
    NVIDIA GeForce GTX 550 Ti 1GB
    589 GB / 916 GB HDD
      My Computer


  2. Posts : 1,735
    Windows 7 enterprise 64 bit, Windows 7 Pro 64 bit ,Windows 8 64bit
       #2

    please start by doing the following:

    Uninstall Daemon tools, once daemon tools is uninstalled please download and run this tools:

    DuplexSecure

    when the tool runs if the uninstall button ids grayed out you are done and you can close the window. If it is not click it and allow the tool to run. DO NOT click the install button it will install a driver Known to cause BSODs on your system.

    let us know the results
      My Computer


  3. Posts : 14
    Windows 7 Home Premium 64bit
    Thread Starter
       #3

    It happened again after a few hours of gameplay of another game
      My Computer


  4. Posts : 1,735
    Windows 7 enterprise 64 bit, Windows 7 Pro 64 bit ,Windows 8 64bit
       #4

    It seems that the error you are getting now is a 0x124 error which usually indicates a hardware problem.

    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 124, {0, fffffa80053a84b8, 0, 0}
    
    Probably caused by : AuthenticAMD
    
    Followup: MachineOwner
    ---------
    Taking a look at the error record we can see that the processor made a call to one of its busses and there was a time out reported causing the system to crash.

    Code:
    3: kd> !errrec fffffa80053a84b8
    ===============================================================================
    Common Platform Error Record @ fffffa80053a84b8
    -------------------------------------------------------------------------------
    Record Id     : 01ce152c5e66f0c4
    Severity      : Fatal (1)
    Length        : 928
    Creator       : Microsoft
    Notify Type   : Machine Check Exception
    Timestamp     : 2/27/2013 20:52:53 (UTC)
    Flags         : 0x00000002 PreviousError
    
    ===============================================================================
    Section 0     : Processor Generic
    -------------------------------------------------------------------------------
    Descriptor    @ fffffa80053a8538
    Section       @ fffffa80053a8610
    Offset        : 344
    Length        : 192
    Flags         : 0x00000001 Primary
    Severity      : Fatal
    
    Proc. Type    : x86/x64
    Instr. Set    : x64
    Error Type    : BUS error
    Operation     : Generic
    Flags         : 0x00
    Level         : 3
    CPU Version   : 0x0000000000100f52
    Processor ID  : 0x0000000000000000
    
    ===============================================================================
    Section 1     : x86/x64 Processor Specific
    -------------------------------------------------------------------------------
    Descriptor    @ fffffa80053a8580
    Section       @ fffffa80053a86d0
    Offset        : 536
    Length        : 128
    Flags         : 0x00000000
    Severity      : Fatal
    
    Local APIC Id : 0x0000000000000000
    CPU Id        : 52 0f 10 00 00 08 04 00 - 09 20 80 00 ff fb 8b 17
                    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
                    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
    
    Proc. Info 0  @ fffffa80053a86d0
    
    ===============================================================================
    Section 2     : x86/x64 MCA
    -------------------------------------------------------------------------------
    Descriptor    @ fffffa80053a85c8
    Section       @ fffffa80053a8750
    Offset        : 664
    Length        : 264
    Flags         : 0x00000000
    Severity      : Fatal
    
    Error         : BUSLG_GENERIC_ERR_*_TIMEOUT_ERR (Proc 0 Bank 4)
      Status      : 0xfa00000000070f0f
    Now this type of crash isnt always caused by hardware errors, you can try updating your bios (which can be found on the manufacturers website) and any drivers on your system, I.E. sound, network, videocard. If you still receive crashes after that please run prime95 for some hard ware tests: Hardware - Stress Test With Prime95
      My Computer


  5. Posts : 14
    Windows 7 Home Premium 64bit
    Thread Starter
       #5

    I am doing the tests now but I am not sure what I am looking for if it is a hardware issue.
      My Computer


  6. Posts : 1,735
    Windows 7 enterprise 64 bit, Windows 7 Pro 64 bit ,Windows 8 64bit
       #6

    Prime95 is meant to put a full load on your CPU which causes it to heat up, check the temperatures durring the test and report them here when they max out, also Prime 95 may throw errors if there is an actual problem with the processor.
      My Computer


  7. Posts : 14
    Windows 7 Home Premium 64bit
    Thread Starter
       #7

    Should I do a different setting instead of "Small FFTs"?
      My Computer


  8. Posts : 1,735
    Windows 7 enterprise 64 bit, Windows 7 Pro 64 bit ,Windows 8 64bit
       #8

    For the best results select the blend test it covers the most components report back your results.
      My Computer


  9. Posts : 14
    Windows 7 Home Premium 64bit
    Thread Starter
       #9

    I ran the test for five hours and counting and the max temp it has gone to was 58 C
      My Computer


  10. Posts : 1,735
    Windows 7 enterprise 64 bit, Windows 7 Pro 64 bit ,Windows 8 64bit
       #10

    Interesting... you may want to have a look at this in that case: Stop 0x124 - what it means and what to try
      My Computer


 
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