Blue Screen of Death (BSOD) after uninstalling Kaspersky

I got a Dell inspiron n5110 windows 7 pro 64-bit laptop

First of all...I've just installed Kaspersky 2013 but before i uninstall Kaspersky 2012 from the laptop
it successfully installed after that i restarted the system but BSoD appears but i could not read it becouse it dose not wait then the system restart gain and keeps on

In the safe mode i ran the system restore but the Kaspersky 2012 dose not work good

So i tried to uninstall it but also after restarting the system the BSoD appears again so i used the system restore again

I also tried the KAVREMOVER tool but also with same result

Now the device is working probably just i can not remove Kaspersky 2012 or install Kaspersky 2013

I have also uploded a zib file witch contains the folder that i get from the SF_Diagnostic_Tool
mbmbmf11

thank you

Hi mbmbmf11,

The crash dump that you've shared indicates a possibility of corrupt/outdated 'Wireless driver'. 'amppal.sys' relates to 'Intel Centrino Bluetooth 3.0 + High Speed Virtual Adapter driver' seems to have caused the crashes.

Code:

Probably caused by : AMPPAL.sys ( AMPPAL+18443 )

Followup: MachineOwner
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4: kd> !analyze -v
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*                        Bugcheck Analysis                                    *
*                                                                             *
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SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)
This is a very common bugcheck.  Usually the exception address pinpoints
the driver/function that caused the problem.  Always note this address
as well as the link date of the driver/image that contains this address.
Some common problems are exception code 0x80000003.  This means a hard
coded breakpoint or assertion was hit, but this system was booted
/NODEBUG.  This is not supposed to happen as developers should never have
hardcoded breakpoints in retail code, but ...
If this happens, make sure a debugger gets connected, and the
system is booted /DEBUG.  This will let us see why this breakpoint is
happening.
Arguments:
Arg1: ffffffffc0000005, The exception code that was not handled
Arg2: fffff88002b87443, The address that the exception occurred at
Arg3: fffff8800217ef38, Exception Record Address
Arg4: fffff8800217e790, Context Record Address

Another crash dump reported in January points at 'Atheros BlueTooth driver':

Code:

BugCheck CE, {fffff8800851e2c0, 8, fffff8800851e2c0, 0}

Unable to load image \SystemRoot\system32\DRIVERS\btath_bus.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for btath_bus.sys
*** ERROR: Module load completed but symbols could not be loaded for btath_bus.sys
Probably caused by : btath_flt.sy ( btath_flt+12c0 )
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*                        Bugcheck Analysis                                    *
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DRIVER_UNLOADED_WITHOUT_CANCELLING_PENDING_OPERATIONS (ce)
A driver unloaded without cancelling timers, DPCs, worker threads, etc.
The broken driver's name is displayed on the screen.

It could be a driver conflict Bluetooth. 'Inspiron n5110' is built with various Network cards with Bluetooth capability. It appears that your notebook has the 'Dell Wireless 1702 802.11 b/g/n' Adapter (Works for Wireless and Bluetooth, both; manufactured by Atheros). Please try updating the driver from the following link: Driver Details | Dell US

Also uninstall the 'Intel Centrino Adapter' drivers/application from 'Windows'. Please refer to the following articles for detailed information:
Intel® Centrino® Wi-Fi Products — Uninstall Intel® PROSet/Wireless Software
Network Connectivity — Unable to uninstall Intel® Network Connections, Intel® PROSet, or teams

Do reply with the findings; will take it forward from there.

Hi mbmbmf11,

It appears that conflict in 'Bluetooth drivers' was causing the 'Blue screen errors'.
Glad that the issue is fixed; thank you for the confirmation. Do reply if you have any further questions.

Needassistance, you need to create a new thread for your issue.