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Windows 7: BSOD Occurs 5 Minutes After Logging In

01 Mar 2013   #1
corbinsigle

Windows 7 Home Premium 32-bit
 
 
BSOD Occurs 5 Minutes After Logging In

Hello, I'm a student technician at a university.

A customer brought in a laptop, which bluescreens after approximately 5 minutes of logging in.

-Windows 7 Home Premium 32-bit / HP 620 Laptop / Model # D40 / 2GB RAM
-It does not crash in Safe Mode
-Windows Update will not open (normal or safe mode)
-Everything else seems to function correctly for the 5 minutes
-I reseated the RAM and HDD, and cleaned the fans
-No viruses were detected on the computer

Diagnostic ZIP attatched. Thank you!


My System SpecsSystem Spec
.
01 Mar 2013   #2
Dsprague

Microsoft Community Contributor Award Recipient

Windows 7 enterprise 64 bit, Windows 7 Pro 64 bit ,Windows 8 64bit
 
 

Please do the following:

Update your intell rappid storage driver it is the source of your BSODs:

Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1000008E, {c0000005, 88a80c99, 8aabe744, 0}

*** WARNING: Unable to verify timestamp for MpFilter.sys
*** ERROR: Module load completed but symbols could not be loaded for MpFilter.sys
Probably caused by : iaStor.sys ( iaStor+41c99 )

Followup: MachineOwner
---------
Driver Reference Table - iaStor.sys

It can be updated from here: Intel Download Center

then please run the following command:

Quote:
SFC.EXE /SCANNOW
Go to Start and type in "cmd.exe" (without the quotes)
At the top of the search box, right click on the cmd.exe and select "Run as adminstrator"
In the black window that opens, type "SFC.EXE /SCANNOW" (without the quotes) and press Enter.
Let the program run and post back what it says when it's done.
let us know if this helps.
My System SpecsSystem Spec
01 Mar 2013   #3
corbinsigle

Windows 7 Home Premium 32-bit
 
 

Problem has been solved, thank you!
My System SpecsSystem Spec
.

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 BSOD Occurs 5 Minutes After Logging In




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