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Windows 7: Random and frustrating BSOD

02 Mar 2013   #1
kbrady1979

Windows 7 Professional 64bit SP1
 
 
Random and frustrating BSOD

After tracking down my problem to the new version of Firefox and Java, I removed Java and had several days with no problems whatsoever. Now, I am getting a random blue screen about ever day or day and a half. Different codes, and it happens sometimes when I am not even at the computer. Just had one about 15 minutes ago, and I'd like to finally get to the bottom of it. This computer has been rock solid for me until the Firefox/Java debacle.


My System SpecsSystem Spec
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02 Mar 2013   #2
kbrady1979

Windows 7 Professional 64bit SP1
 
 

And another totally different, and random BS while I was typing the first post......
My System SpecsSystem Spec
03 Mar 2013   #3
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Bad news, Kelly.

As a test, you may try it .....
Code:
fffff880`06b931e8  fffff880`060447fdUnable to load image aswMonFlt.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for aswMonFlt.sys
*** ERROR: Module load completed but symbols could not be loaded for aswMonFlt.sys
 aswMonFlt+0x217fd
As it is blaming the avast! File System Minifilter Driver, and apparently the driver is blocking the HDD access ..... uninstall Avast using Avast Uninstall Utility. Use Microsoft Security Essentials as your antivirus with windows inbuilt firewall, and free MBAM as the on demand scanner.

Download, install and update those, and then run full system scans with both of them, one by one.

Let us know what is the situation after making the change.
My System SpecsSystem Spec
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03 Mar 2013   #4
kbrady1979

Windows 7 Professional 64bit SP1
 
 

But I just changed from MSE to Avast about 4 months ago because I was tired of it acting bitchy lol. I have used MSE and MWB for a number of years, and just got tired of MSE. If it shows avast as being the problem, then I will uninstall it because I won't stand for an unreliable computer. I will uninstall it and let you know how it goes.

Many thinks for rooting the problem out......I looked at BlueScreenView until i was cross-eyed and couldn't figure it out.

Kelly
My System SpecsSystem Spec
03 Mar 2013   #5
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Kelly my friend, BlueScreenView will not give you any proper idea. It will say you at most that hardware is failing, but about the failing component of the hardware and what is there behind that failure, it is beyond BlueScreenView's ability.

If you uninstall avast pro, and dont like to go back to MSE, use Avast Free. It is least troublesome than the other AV programs.
My System SpecsSystem Spec
03 Mar 2013   #6
kbrady1979

Windows 7 Professional 64bit SP1
 
 

I didn't figure BSV was giving me any info that would tell me what the problem was.......my natural reaction is to start tracking it down with any lead I could find. I am updating and about to scan with MSE right now. I will say one thing though, if this doesn't do the trick.....I'm backing up and re-installing windows. I like to start fresh from time to time, and it's been awhile.

Will keep you posted buddy........thanks again!

Kelly
My System SpecsSystem Spec
03 Mar 2013   #7
kbrady1979

Windows 7 Professional 64bit SP1
 
 

MSE is doing the same thing that caused me to get rid of it. During a full scan I get this:

Attachment 257734

It stops, throws an error, and turns off protection. Any ideas?

And this is the error code: Happens every time on a full scan....

Attachment 257737
My System SpecsSystem Spec
03 Mar 2013   #8
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Kelly, is it crashing without Avast Pro installed?

Unfortunately I dont have that sound knowledge about MSC .... I am asking for more help here .... hopefully some other person have an idea.
More help requested [5]
My System SpecsSystem Spec
03 Mar 2013   #9
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

My suspicions would be a rootkit of some kind.

Start with an offline scanner such as WDO (assuming you can download on a known-clean machine) and see what it reports. What is Windows Defender Offline?

Also check with TDSSKiller - http://support.kaspersky.com/5350

Also - CHKDSK and SFC


Please run a full CHKDSK and SFC scan....

Click on Start > All Programs > Accessories
Right-click on the Command Prompt entry
Select Run as Administrator and accept the UAC prompt - the Elevated Command Prompt window should pop up.

At the Command prompt, type

CHKDSK C: /R

and hit the Enter key.
You will be told that the drive is locked,
and the CHKDSK will run at he next boot - hit the Y key, press Enter, and then reboot.

The CHKDSK will take a few hours depending on the size of the drive, so be patient!

After the CHKDSK has run, Windows should boot normally (possibly after a second auto-reboot) -
then run the SFC.

SFC -System File Checker - Instructions
Click on Start > All Programs > Accessories
Right-click on the Command Prompt entry
Select Run as Administrator and accept the UAC prompt - the Elevated Command Prompt window should pop up.

At the Command prompt, type

SFC /SCANNOW

and hit the Enter key

Wait for the scan to finish - make a note of any error messages - and then reboot.


Copy the CBS.log file created (C:\Windows\Logs\CBS\CBS.log) to your desktop (you can't manipulate it directly) and then compress the copy and attach it to a reply.
My System SpecsSystem Spec
03 Mar 2013   #10
kbrady1979

Windows 7 Professional 64bit SP1
 
 

Let me see if I can answer both of you at once.

Arc: Security Essentials was crashing on me months ago, which is why I switched to avast. My computer ran fine for months with avast on here. I uninstalled avast with the tool you linked me to, and installed MSE and got that mess again.

Noel: First off, thank you for the advice! When I first started having problems with MSE shutting down on me, I immediately thought about it being a rootkit or some other funk(although not likely because I honestly don't remember the last virus or malware I had) Not the point though........after the problems with MSE, I used TDSS Killer and it found nothing. I kept it on my machine and checked periodically, and it never found anything wrong. As far as your other suggestions, I tried the system file checker yesterday, after a random bluescreen, and it came up clean....ran it again, came up clean again. I did not, however, try CHKDSK. I'm off to do that here shortly.

I'll keep you guys posted. Thank you guys so much for all the work!

Kelly
My System SpecsSystem Spec
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