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Windows 7: BSOD's (mostly when Alt Tabbed in-game)

29 Mar 2013   #11
Henador

Win 7 Ultimate 64-bit 7601 SP 1
 
 

I'm not playing much games lately due to my work but the last dump was while playing Bioshock Infinite. I will come back as soon as I have a minidump


My System SpecsSystem Spec
.
30 Mar 2013   #12
Henador

Win 7 Ultimate 64-bit 7601 SP 1
 
 

Ok! I guess it didn't take long...
Just for your info, I never crashed on desktop, while browsing etc...only while playing games (80% when alt-tab).
There it is the dump Attachment 261830
My System SpecsSystem Spec
30 Mar 2013   #13
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

In the crash dump, I am getting hal.dll and cdd.dll; so I am suspecting it as a hardware issue. I'd suggest you to take two more test.
But, it is stop 0x50.
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 50, {fffff900c4b39ce8, 0, fffff96000311491, 0}


Could not read faulting driver name
Probably caused by : win32k.sys ( win32k!MULTISURF::vInit+29 )

Followup: MachineOwner
---------
According to Carrona.Org, STOP 0x00000050: PAGE_FAULT_IN_NONPAGED_AREA
Usual causes: Defective hardware (particularly memory - but not just RAM), Faulty system service, Antivirus, Device driver, NTFS corruption, BIOS

So, it is better to enable Driver Verifier to monitor the drivers.
Driver Verifier - Enable and Disable
Run Driver Verifier for 24 hours or the occurrence of the next crash, whichever is earlier.

information   Information
Why Driver Verifier:
It puts a stress on the drivers, ans so it makes the unstable drivers crash. Hopefully the driver that crashes is recorded in the memory dump.

How Can we know that DV is enabled:
It will make the system bit of slow, laggy.

warning   Warning
Before enabling DV, make it sure that you have earlier System restore points made in your computer. You can check it easily by using CCleaner looking at Tools > System Restore.

If there is no points, make a System Restore Point manually before enabling DV.

Tip   Tip

Let us know the results, with the subsequent crash dumps, if any.
My System SpecsSystem Spec
.

31 Mar 2013   #14
Henador

Win 7 Ultimate 64-bit 7601 SP 1
 
 

I was familiar with Intel Burn Test (by oc) and a little bit with OCCT.

Intel Burn Test
Standard Test:
Maximum temperature : 58 degrees Celcius

High Test:
Maximum temperature : 60 degrees Celcius

Very High Test:
Time taken to complete : ~9mins
Maximum temperature : 61 degrees Celcius

The results on all 3 were clean with no issues. i'm attaching the very high
Attachment 261983


OCCT
GPU Stress Test
I did run the test for 1h, 1920x1080 and with shader complexity on 8. RESULT: No issues found

GPU Memory Test
I did run the test for 10 passes RESULT: No issues found

For your convenience, here is the full info of the results
Attachment 261987


DRIVER VERIFIER
I did run Driver Verifier but while restarting the OS is crashing on desktop. 3 attemps brought 3 crashes. C9 is the the code. I had to use Restore system in order to start back on normal.
Here is the the latest SF
Attachment 261995

My System SpecsSystem Spec
31 Mar 2013   #15
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

The hardware tests are OK .... but the latest crash dump is not a driver verifier enabled one.
Code:
MM_INTERNAL_CODE:  0

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT

BUGCHECK_STR:  0x50

PROCESS_NAME:  BioShockInfini

CURRENT_IRQL:  0
For a DV enabled minidump, the default bucket ID is different.
My System SpecsSystem Spec
31 Mar 2013   #16
Henador

Win 7 Ultimate 64-bit 7601 SP 1
 
 

I'm sorry but now I'm kinda confused.
The dump you have posted is the one from Bioshock correct?

The 3 dumps I got today were while I had DV enabled. I couldn't go into OS without a BSOD (C9). Only on Safe Mode. Therefore, I had to use the system restore. What shall I do then? How Can I use DV without getting a BSOD?
Thank you once more!
My System SpecsSystem Spec
31 Mar 2013   #17
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Quote   Quote: Originally Posted by Henador View Post
I'm sorry but now I'm kinda confused.
The dump you have posted is the one from Bioshock correct?

The 3 dumps I got today were while I had DV enabled. I couldn't go into OS without a BSOD (C9). Only on Safe Mode. Therefore, I had to use the system restore. What shall I do then? How Can I use DV without getting a BSOD?
Thank you once more!
That bioshock is not any important info. What I got is your current BSODs are C9, that means what we are searching for is about to achieve (In the zip I got stop 0x50).

Enable DV again. Make it sure that you are not selecting any driver provided by "microsoft" or "unknown". Hopefully you will be able to collect a C9 or C4 crash dump.

Best of luck
My System SpecsSystem Spec
31 Mar 2013   #18
Henador

Win 7 Ultimate 64-bit 7601 SP 1
 
 

Quote   Quote: Originally Posted by Arc View Post
Quote   Quote: Originally Posted by Henador View Post
I'm sorry but now I'm kinda confused.
The dump you have posted is the one from Bioshock correct?

The 3 dumps I got today were while I had DV enabled. I couldn't go into OS without a BSOD (C9). Only on Safe Mode. Therefore, I had to use the system restore. What shall I do then? How Can I use DV without getting a BSOD?
Thank you once more!
That bioshock is not any important info. What I got is your current BSODs are C9, that means what we are searching for is about to achieve (In the zip I got stop 0x50).

Enable DV again. Make it sure that you are not selecting any driver provided by "microsoft" or "unknown". Hopefully you will be able to collect a C9 or C4 crash dump.

Best of luck
Unfortunately, I can't log into Win7 normal mode with DV. It is always crashing with C9...
Right now I'm writing on safe mode
My System SpecsSystem Spec
31 Mar 2013   #19
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

In safe mode, disable DV.
Log on to normal mode again, clean up all the startup entries other than the antivirus, follow the last instruction to enable DV.

Hopefully it will work.
My System SpecsSystem Spec
31 Mar 2013   #20
Henador

Win 7 Ultimate 64-bit 7601 SP 1
 
 

Quote   Quote: Originally Posted by Arc View Post
In safe mode, disable DV.
Log on to normal mode again, clean up all the startup entries other than the antivirus, follow the last instruction to enable DV.

Hopefully it will work.
Sorry for the stupid question but by "clean up the startup entries" you mean the DV or msconfig (startup items)?
My System SpecsSystem Spec
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 BSOD's (mostly when Alt Tabbed in-game)




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