BSOD's (mostly when Alt Tabbed in-game)

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  1. Posts : 34
    Win 7 Ultimate 64-bit 7601 SP 1
    Thread Starter
       #11

    I'm not playing much games lately due to my work but the last dump was while playing Bioshock Infinite. I will come back as soon as I have a minidump :)
      My Computer


  2. Posts : 34
    Win 7 Ultimate 64-bit 7601 SP 1
    Thread Starter
       #12

    Ok! I guess it didn't take long...
    Just for your info, I never crashed on desktop, while browsing etc...only while playing games (80% when alt-tab).
    There it is the dump Attachment 261830
      My Computer


  3. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #13

    In the crash dump, I am getting hal.dll and cdd.dll; so I am suspecting it as a hardware issue. I'd suggest you to take two more test.


    But, it is stop 0x50.
    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 50, {fffff900c4b39ce8, 0, fffff96000311491, 0}
    
    
    Could not read faulting driver name
    Probably caused by : win32k.sys ( win32k!MULTISURF::vInit+29 )
    
    Followup: MachineOwner
    ---------
    According to Carrona.Org, STOP 0x00000050: PAGE_FAULT_IN_NONPAGED_AREA
    Usual causes: Defective hardware (particularly memory - but not just RAM), Faulty system service, Antivirus, Device driver, NTFS corruption, BIOS

    So, it is better to enable Driver Verifier to monitor the drivers.
    Driver Verifier - Enable and Disable
    Run Driver Verifier for 24 hours or the occurrence of the next crash, whichever is earlier.

       Information
    Why Driver Verifier:
    It puts a stress on the drivers, ans so it makes the unstable drivers crash. Hopefully the driver that crashes is recorded in the memory dump.

    How Can we know that DV is enabled:
    It will make the system bit of slow, laggy.

       Warning
    Before enabling DV, make it sure that you have earlier System restore points made in your computer. You can check it easily by using CCleaner looking at Tools > System Restore.

    If there is no points, make a System Restore Point manually before enabling DV.

       Tip



    Let us know the results, with the subsequent crash dumps, if any.
      My Computer


  4. Posts : 34
    Win 7 Ultimate 64-bit 7601 SP 1
    Thread Starter
       #14

    I was familiar with Intel Burn Test (by oc) and a little bit with OCCT.

    Intel Burn Test
    Standard Test:
    Maximum temperature : 58 degrees Celcius

    High Test:
    Maximum temperature : 60 degrees Celcius

    Very High Test:
    Time taken to complete : ~9mins
    Maximum temperature : 61 degrees Celcius

    The results on all 3 were clean with no issues. i'm attaching the very high
    Attachment 261983


    OCCT
    GPU Stress Test
    I did run the test for 1h, 1920x1080 and with shader complexity on 8. RESULT: No issues found

    GPU Memory Test
    I did run the test for 10 passes RESULT: No issues found

    For your convenience, here is the full info of the results
    Attachment 261987


    DRIVER VERIFIER
    I did run Driver Verifier but while restarting the OS is crashing on desktop. 3 attemps brought 3 crashes. C9 is the the code. I had to use Restore system in order to start back on normal.
    Here is the the latest SF
    Attachment 261995

    Last edited by Henador; 31 Mar 2013 at 05:51. Reason: Updating info
      My Computer


  5. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #15

    The hardware tests are OK .... but the latest crash dump is not a driver verifier enabled one.
    Code:
    MM_INTERNAL_CODE:  0
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
    
    BUGCHECK_STR:  0x50
    
    PROCESS_NAME:  BioShockInfini
    
    CURRENT_IRQL:  0
    For a DV enabled minidump, the default bucket ID is different.
      My Computer


  6. Posts : 34
    Win 7 Ultimate 64-bit 7601 SP 1
    Thread Starter
       #16

    I'm sorry but now I'm kinda confused.
    The dump you have posted is the one from Bioshock correct?

    The 3 dumps I got today were while I had DV enabled. I couldn't go into OS without a BSOD (C9). Only on Safe Mode. Therefore, I had to use the system restore. What shall I do then? How Can I use DV without getting a BSOD?
    Thank you once more!
    Last edited by Henador; 31 Mar 2013 at 06:26. Reason: Updating info
      My Computer


  7. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #17

    Henador said:
    I'm sorry but now I'm kinda confused.
    The dump you have posted is the one from Bioshock correct?

    The 3 dumps I got today were while I had DV enabled. I couldn't go into OS without a BSOD (C9). Only on Safe Mode. Therefore, I had to use the system restore. What shall I do then? How Can I use DV without getting a BSOD?
    Thank you once more!
    That bioshock is not any important info. What I got is your current BSODs are C9, that means what we are searching for is about to achieve (In the zip I got stop 0x50).

    Enable DV again. Make it sure that you are not selecting any driver provided by "microsoft" or "unknown". Hopefully you will be able to collect a C9 or C4 crash dump.

    Best of luck :)
      My Computer


  8. Posts : 34
    Win 7 Ultimate 64-bit 7601 SP 1
    Thread Starter
       #18

    Arc said:
    Henador said:
    I'm sorry but now I'm kinda confused.
    The dump you have posted is the one from Bioshock correct?

    The 3 dumps I got today were while I had DV enabled. I couldn't go into OS without a BSOD (C9). Only on Safe Mode. Therefore, I had to use the system restore. What shall I do then? How Can I use DV without getting a BSOD?
    Thank you once more!
    That bioshock is not any important info. What I got is your current BSODs are C9, that means what we are searching for is about to achieve (In the zip I got stop 0x50).

    Enable DV again. Make it sure that you are not selecting any driver provided by "microsoft" or "unknown". Hopefully you will be able to collect a C9 or C4 crash dump.

    Best of luck :)
    Unfortunately, I can't log into Win7 normal mode with DV. It is always crashing with C9...
    Right now I'm writing on safe mode
      My Computer


  9. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #19

    In safe mode, disable DV.
    Log on to normal mode again, clean up all the startup entries other than the antivirus, follow the last instruction to enable DV.

    Hopefully it will work.
      My Computer


  10. Posts : 34
    Win 7 Ultimate 64-bit 7601 SP 1
    Thread Starter
       #20

    Arc said:
    In safe mode, disable DV.
    Log on to normal mode again, clean up all the startup entries other than the antivirus, follow the last instruction to enable DV.

    Hopefully it will work.
    Sorry for the stupid question but by "clean up the startup entries" you mean the DV or msconfig (startup items)?
    Last edited by Henador; 31 Mar 2013 at 10:59.
      My Computer


 
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