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Windows 7: BSOD error mainly while watching videos, sometimes randomly.

11 Mar 2013   #11
UniqueDeath

Windows 7 Ultimate x64
 
 

Can't run Microsoft Security cause for some reason these BSOD's have ripped my genuine status from my OS.......


My System SpecsSystem Spec
.
11 Mar 2013   #12
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

No problem. Post a report following the Windows Genuine and Activation Issue Posting Instructions. We will try to assist you.
My System SpecsSystem Spec
12 Mar 2013   #13
UniqueDeath

Windows 7 Ultimate x64
 
 

Here are the results from the free MBAM anti-virus software.

Code:
Malwarebytes Anti-Malware (Trial) 1.70.0.1100
Malwarebytes : Free anti-malware download

Database version: v2013.03.12.01

Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 9.0.8112.16421
Federico :: FEDERICO-PC [administrator]

Protection: Enabled

3/11/2013 7:42:44 PM
mbam-log-2013-03-11 (19-42-44).txt

Scan type: Full scan (C:\|D:\|E:\|G:\|)
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 566602
Time elapsed: 1 hour(s), 5 minute(s), 42 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 1
HKCU\Software\DC3_FEXEC (Malware.Trace) -> Quarantined and deleted successfully.

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 1
C:\Users\Federico\AppData\Roaming\dclogs (Stolen.Data) -> Quarantined and deleted successfully.

Files Detected: 8
C:\Users\Federico\Downloads\Windows 7 Genuine Activation RemoveWAT 2.2.6.0 NLT-Release\Software\RemoveWAT.exe (HackTool.Wpakill) -> Quarantined and deleted successfully.
C:\Users\Federico\AppData\Roaming\dclogs\2013-01-03-5.dc (Stolen.Data) -> Quarantined and deleted successfully.
C:\Users\Federico\AppData\Roaming\dclogs\2013-01-04-6.dc (Stolen.Data) -> Quarantined and deleted successfully.
C:\Users\Federico\AppData\Roaming\dclogs\2013-01-05-7.dc (Stolen.Data) -> Quarantined and deleted successfully.
C:\Users\Federico\AppData\Roaming\dclogs\2013-01-06-1.dc (Stolen.Data) -> Quarantined and deleted successfully.
C:\Users\Federico\AppData\Roaming\dclogs\2013-01-07-2.dc (Stolen.Data) -> Quarantined and deleted successfully.
C:\Users\Federico\AppData\Roaming\dclogs\2013-01-08-3.dc (Stolen.Data) -> Quarantined and deleted successfully.
C:\Users\Federico\AppData\Roaming\dclogs\2013-01-09-4.dc (Stolen.Data) -> Quarantined and deleted successfully.

(end)

Didn't even know I had infections. I usually am VERY careful with things. Guess you can't be too careful though.

Trying to complete the genuine guidelines you gave me, it's tough because I keep getting the BSOD's like every 5 minutes with the browser open.
My System SpecsSystem Spec
.

12 Mar 2013   #14
UniqueDeath

Windows 7 Ultimate x64
 
 

I really truly appreciate the help Arc, you're awesome. Have an awesome day!

Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-GJY49-VJBQ7-HYRR2
Windows Product Key Hash: W5/6nm6F2UPXrCkY5xUhXb/+21g=
Windows Product ID: 00426-OEM-8992662-00006
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {0B9CF30C-533C-451C-B715-6735BEBB5B8A}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.130104-1431
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Waterfox\waterfox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->
File Mismatch: C:\Windows\system32\systemcpl.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\user32.dll[6.1.7600.16385], Hr = 0x800b0100

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{0B9CF30C-533C-451C-B715-6735BEBB5B8A}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-HYRR2</PKey><PID>00426-OEM-8992662-00006</PID><PIDType>2</PIDType><SID>S-1-5-21-209981913-2473670028-3598164684</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>1902   </Version><SMBIOSVersion major="2" minor="6"/><Date>20110217000000.000000+000</Date></BIOS><HWID>E6410200018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
Input Error: Can not find script file "C:\Windows\system32\slmgr.vbs".

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: N/A
HealthStatus: 0x0000000000000000
Event Time Stamp: N/A
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Not Registered - 0x80070005
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: MgAAAAAABAABAAEAAQACAAAAAQABAAEACrYA8rbyJOZU8hAzzNG68NxGYj18RMDgji4=

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information: 
  ACPI Table Name    OEMID Value    OEMTableID Value
  APIC            021711        APIC1308
  FACP            021711        FACP1308
  SRAT            AMD           FAM_F_10
  HPET            021711        OEMHPET 
  MCFG            021711        OEMMCFG 
  OEMB            021711        OEMB1308
  SSDT            A M I         POWERNOW
My System SpecsSystem Spec
12 Mar 2013   #15
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

I have requested NoelDP to have a look at the report. He is the best person in this field.
My System SpecsSystem Spec
12 Mar 2013   #16
UniqueDeath

Windows 7 Ultimate x64
 
 

Thank you very much Arc, I've greatly appreciated all of your help! Take care my friend!
My System SpecsSystem Spec
12 Mar 2013   #17
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

This might be a clue from post #13
----

C:\Users\Federico\Downloads\Windows 7 Genuine Activation RemoveWAT 2.2.6.0 NLT-Release\Software\RemoveWAT.exe (HackTool.Wpakill) -> Quarantined and deleted successfully
----
http://www.microsoft.com/security/po...in32%2FWpakill
My System SpecsSystem Spec
12 Mar 2013   #18
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Quote   Quote: Originally Posted by Layback Bear View Post
This might be a clue from post #13
----

C:\Users\Federico\Downloads\Windows 7 Genuine Activation RemoveWAT 2.2.6.0 NLT-Release\Software\RemoveWAT.exe (HackTool.Wpakill) -> Quarantined and deleted successfully
----
Encyclopedia entry: HackTool&#58;Win32&#47;Wpakill - Learn more about malware - Microsoft Malware Protection Center
Now we know why it is saying that it is not genuine.

Sorry to say UniqueDeath, but you need to activate windows using a legal key only to get rid of this situation.
My System SpecsSystem Spec
12 Mar 2013   #19
UniqueDeath

Windows 7 Ultimate x64
 
 

I have a legal key. I only tried to RemoveWat after these BSOD's removed my key(at least that's what I think it is). My dad's company that he works for has business licenses that they sometimes have extras of. That's where I got my key. Before these BSOD's I never had a problem with Windows being genuine. I've had this computer for almost two years (will be 2 years old in May) and have never experienced this problem.

EDIT:

I could try to re-input my key that I got, I would just have to talk to my dad. I'll update you guys when my Windows is GENUINELY genuine again, lol =P.

Re-EDIT:

Oh and BTW, this FOR SURE has something to do with my display driver. Every time I disable it from Device Manager, nothing happens. The BSODs stop.
My System SpecsSystem Spec
12 Mar 2013   #20
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

RemoveWAT is installed
the Key is for Acer, but it's a retail board with no SLIC table

Counterfeit.
My System SpecsSystem Spec
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 BSOD error mainly while watching videos, sometimes randomly.




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