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BSOD at Windows 7 Startup IRQL_NOT_LESS_OR_EQUAL (a)
I have many Lenovo M92 towers deployed and intermittantly have the following error. The PC starts up and reverts the system to the previous date. I have attached a windows system info file that shows the pc configuration. I am in the process of downloading manufacturer updates to the Intel HD Graphics, RealTek Audio, and NIC drivers. In the meantime, does anyone see anything that would point me to the driver that is giving me grief?
Microsoft (R) Windows Debugger Version 6.12.0002.633 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Users\FloridaIT\Desktop\030113-15802-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available
Symbol search path is: C:\Symbols;SRV*f:\localsymbols*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 7 Kernel Version 7601 (Service Pack 1) MP (8 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7601.17835.amd64fre.win7sp1_gdr.120503-2030
Machine Name:
Kernel base = 0xfffff800`0300d000 PsLoadedModuleList = 0xfffff800`03251670
Debug session time: Fri Mar 1 08:08:31.482 2013 (UTC - 5:00)
System Uptime: 0 days 0:00:12.278
Loading Kernel Symbols
...............................................................
................................................................
.........
Loading User Symbols
Loading unloaded module list
...
ERROR: FindPlugIns 8007007b
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* *
* Bugcheck Analysis *
* *
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Use !analyze -v to get detailed debugging information.
BugCheck A, {0, 2, 0, fffff800030a1174}
Probably caused by : ntkrnlmp.exe ( nt!KiPageFault+260 )
Followup: MachineOwner
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7: kd> !analyze -v
ERROR: FindPlugIns 8007007b
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* *
* Bugcheck Analysis *
* *
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IRQL_NOT_LESS_OR_EQUAL (a)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high. This is usually
caused by drivers using improper addresses.
If a kernel debugger is available get the stack backtrace.
Arguments:
Arg1: 0000000000000000, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, bitfield :
bit 0 : value 0 = read operation, 1 = write operation
bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: fffff800030a1174, address which referenced memory
Debugging Details:
------------------
READ_ADDRESS: GetPointerFromAddress: unable to read from fffff800032bb100
0000000000000000
CURRENT_IRQL: 2
FAULTING_IP:
nt!IopCompleteRequest+c64
fffff800`030a1174 488b09 mov rcx,qword ptr [rcx]
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT
BUGCHECK_STR: 0xA
PROCESS_NAME: csrss.exe
IRP_ADDRESS: ffffffffffffff88
TRAP_FRAME: fffff88003be65a0 -- (.trap 0xfffff88003be65a0)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=fffff88003be5818 rbx=0000000000000000 rcx=0000000000000000
rdx=0000000000000000 rsi=0000000000000000 rdi=0000000000000000
rip=fffff800030a1174 rsp=fffff88003be6730 rbp=0000000000000000
r8=0000000000004740 r9=0000000000000080 r10=0000000000000002
r11=00000000000001c8 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0 nv up ei pl nz ac po cy
nt!IopCompleteRequest+0xc64:
fffff800`030a1174 488b09 mov rcx,qword ptr [rcx] ds:5578:00000000`00000000=????????????????
Resetting default scope
LAST_CONTROL_TRANSFER: from fffff8000308b769 to fffff8000308c1c0
STACK_TEXT:
fffff880`03be6458 fffff800`0308b769 : 00000000`0000000a 00000000`00000000 00000000`00000002 00000000`00000000 : nt!KeBugCheckEx
fffff880`03be6460 fffff800`0308a3e0 : 00000000`00000200 fffff880`03be6858 fffffa80`0a4c8b78 fffffa80`0afdcc60 : nt!KiBugCheckDispatch+0x69
fffff880`03be65a0 fffff800`030a1174 : 00000000`00000001 00000000`00000000 fffff880`20206f49 fffff880`03be6a18 : nt!KiPageFault+0x260
fffff880`03be6730 fffff800`0307ebd7 : 00000000`00000000 00000000`00000000 00000000`00000000 fffff8a0`00000000 : nt!IopCompleteRequest+0xc64
fffff880`03be6800 fffff800`03035a85 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiDeliverApc+0x1c7
fffff880`03be6880 fffff800`032d796a : fffffa80`0a9a9df0 fffffa80`0a336330 fffff880`03be6a10 fffff880`03be6a08 : nt!KiCheckForKernelApcDelivery+0x25
fffff880`03be68b0 fffff800`033a142e : fffffa80`00000004 fffffa80`0a336330 fffff880`03be6a10 00000000`00000000 : nt! ?? ::NNGAKEGL::`string'+0x2a53a
fffff880`03be69a0 fffff800`0308b453 : 00000000`00000034 fffffa80`0a895060 00000000`0021e3e8 00000000`0021e401 : nt!NtMapViewOfSection+0x2bd
fffff880`03be6a70 00000000`777d159a : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13
00000000`0021e3c8 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x777d159a
STACK_COMMAND: kb
FOLLOWUP_IP:
nt!KiPageFault+260
fffff800`0308a3e0 440f20c0 mov rax,cr8
SYMBOL_STACK_INDEX: 2
SYMBOL_NAME: nt!KiPageFault+260
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: nt
IMAGE_NAME: ntkrnlmp.exe
DEBUG_FLR_IMAGE_TIMESTAMP: 4fa390f3
FAILURE_BUCKET_ID: X64_0xA_nt!KiPageFault+260
BUCKET_ID: X64_0xA_nt!KiPageFault+260
Followup: MachineOwner
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