This problem is giving me trouble. I am facing it from last 2 weeks everyday. I am using sony vaio laptop.
it used to show up before but now a days it happens evryday.
i am attaching dump files in folder minidump ...please can anybody help????
other details are as follows:
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 16393
Additional information about the problem:
BCCode: fe
BCP1: 0000000000000008
BCP2: 0000000000000006
BCP3: 0000000000000005
BCP4: FFFFFA8007A47B20
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1
The correct info is not present in your files, click the "Grab All" button and wait
until each screen has appeared then click ok.
Here are the instructions for posting:
https://www.sevenforums.com/crashes-d...tructions.html
cheers
Dave
thank you...let me check it..
as told by you...here are the zipped files
Hi Sam,
Thanks for the added info.:)
Your crashes relate to USB drivers:
STOP 0x000000FE: BUGCODE_USB_DRIVER*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck FE, {8, 6, 5, fffffa8007a47b20}
Probably caused by : usbhub.sys
Usual causes: USB device driver
Please follow this guide to help rectify this issue:
https://www.sevenforums.com/tutorials/165554-usb-driver-general-fix-problems.html
Also please remove the Tuneup utilities Program as Window 7 does not require this program,
and it will most likely do more harm than good:
Uninstall Daemon tools as it is well known for BSOD.
Start > click on Computer > Uninstall or change a program > choose Daemon tools. Reboot.
Once uninstalled please go here and remove the SPTD driver itself with this tool:
If you see an Uninstall option for SPTD, click on it.
Otherwise, go to C:\Windows\System32\drivers, look for and delete SPTD.sys manually. Reboot
Post any feedback or observations.
* Also ensure you have all Windows Updates installed.
Cheers
Dave
Last edited by Northernsoul55; 04 Mar 2013 at 03:53. Reason: Add info
thanks a lott...m counting on it.
hv uninstalled deamon tools and tune up utilities..
The uninstall button on sptdinst installer is disabled..
hope it works..
If the uninstall button on sptdinst installer is disabled...then it is not installed...so that is fine.
Let me know how you get on.
Cheers
Dave
Heyy Dave....
my laptop is working fine today....thanks to u..
that was a grt help...
Good news Sam
Glad to have helped. Feel free to pop back to SF Forums if you have
any other queries / issues with your computer.
Cheers
Dave
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