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Windows 7: Physical memory dump

04 Mar 2013   #1

Windows 7 Home Premium 64bit
 
 
Physical memory dump

This problem is giving me trouble. I am facing it from last 2 weeks everyday. I am using sony vaio laptop.
it used to show up before but now a days it happens evryday.
i am attaching dump files in folder minidump ...please can anybody help????

My System SpecsSystem Spec
.

04 Mar 2013   #2

Windows 7 Home Premium 64bit
 
 

other details are as follows:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 16393

Additional information about the problem:
BCCode: fe
BCP1: 0000000000000008
BCP2: 0000000000000006
BCP3: 0000000000000005
BCP4: FFFFFA8007A47B20
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1
My System SpecsSystem Spec
04 Mar 2013   #3

Microsoft Community Contributor Award Recipient

Windows 7 Professional 64bit
 
 

The correct info is not present in your files, click the "Grab All" button and wait
until each screen has appeared then click ok.

Here are the instructions for posting:

http://www.sevenforums.com/crashes-d...tructions.html

cheers

Dave
My System SpecsSystem Spec
.


04 Mar 2013   #4

Windows 7 Home Premium 64bit
 
 

thank you...let me check it..
My System SpecsSystem Spec
04 Mar 2013   #5

Windows 7 Home Premium 64bit
 
 

as told by you...here are the zipped files
My System SpecsSystem Spec
04 Mar 2013   #6

Microsoft Community Contributor Award Recipient

Windows 7 Professional 64bit
 
 

Hi Sam,
Thanks for the added info.

Your crashes relate to USB drivers:
Quote:
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck FE, {8, 6, 5, fffffa8007a47b20}
Probably caused by : usbhub.sys
STOP 0x000000FE: BUGCODE_USB_DRIVER
Usual causes: USB device driver

Please follow this guide to help rectify this issue:

http://www.sevenforums.com/tutorials/165554-usb-driver-general-fix-problems.html

Also please remove the Tuneup utilities Program as Window 7 does not require this program,
and it will most likely do more harm than good:

Uninstall Daemon tools as it is well known for BSOD.
Start > click on Computer > Uninstall or change a program > choose Daemon tools. Reboot.
Once uninstalled please go here and remove the SPTD driver itself with this tool:

http://www.duplexsecure.com/en/downloads

If you see an Uninstall option for SPTD, click on it.
Otherwise, go to C:\Windows\System32\drivers, look for and delete SPTD.sys manually. Reboot

Post any feedback or observations.

* Also ensure you have all Windows Updates installed.

Cheers

Dave
My System SpecsSystem Spec
04 Mar 2013   #7

Windows 7 Home Premium 64bit
 
 

thanks a lott...m counting on it.
hv uninstalled deamon tools and tune up utilities..
The uninstall button on sptdinst installer is disabled..
hope it works..
My System SpecsSystem Spec
04 Mar 2013   #8

Microsoft Community Contributor Award Recipient

Windows 7 Professional 64bit
 
 

If the uninstall button on sptdinst installer is disabled...then it is not installed...so that is fine.

Let me know how you get on.

Cheers

Dave
My System SpecsSystem Spec
05 Mar 2013   #9

Windows 7 Home Premium 64bit
 
 

Heyy Dave....
my laptop is working fine today....thanks to u..
that was a grt help...
My System SpecsSystem Spec
05 Mar 2013   #10

Microsoft Community Contributor Award Recipient

Windows 7 Professional 64bit
 
 

Good news Sam

Glad to have helped. Feel free to pop back to SF Forums if you have
any other queries / issues with your computer.

Cheers

Dave
My System SpecsSystem Spec
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 Physical memory dump




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