BSOD Random Times, Memory Management Error

Restivethought · 04 Mar 2013

Log is attached. BSOD's seem to occur at random times. PC is clean of everything except a few codecs. Blue screens occurred before the codecs where installed.

Laptop is a MSI GE70 with the GTX 660M

Processor Intel Core i7-3610QM (up to 3.30GHz, 6MB cache, quad-core, 45W)
Memory 8GB DDR3
Integrated Graphics Intel HD 4000
Discrete Graphics NVIDIA GeForce GTX 660M
Display 17.3in - 1,920x1,080
Battery Lithium Ion, 49 Whr
Weight 3,057g
Wireless Intel Centrino Wireless-N 135 (802.11bgn)
Storage Western Digital 750GB HDD (WD7500BPKT-22PK4T0)
Operating System Microsoft Windows 7 Home Premium, 64-bit

Dsprague · 04 Mar 2013

It looks like the BSODs are being caused by a combination of your Intel wireless driver:

Code:

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck D1, {400000, 2, 0, fffff88005a4c537}

*** WARNING: Unable to verify timestamp for Netwsw00.sys
*** ERROR: Module load completed but symbols could not be loaded for Netwsw00.sys
Probably caused by : Netwsw00.sys ( Netwsw00+f537 )

Followup: MachineOwner
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Driver Reference Table - Netwsw00.sys

you can find updates for the driver here: Intel® Customer Support

and your Trend Micro security:

Code:

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*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 3B, {c0000005, fffff88004d1ac7f, fffff8800d144720, 0}

Probably caused by : tmcomm.sys ( tmcomm+9c7f )

Followup: MachineOwner
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please uninstall your trend micro security using the Trend Micro Removal Tool. Then replace it with a combination of MSE and Mbam. Tip: be sure to uncheck the box offering to start a free trial when installing Mbam.

Restivethought · 04 Mar 2013

Completed steps above, restarted computer and had a hard time rebooting. I received about 9 BSODs trying to get it to start up (all at Starting windows splash screen). Was able to get booted in Safe mode. Here is a new log.

Dsprague · 04 Mar 2013

the new logs indicate that the problem is your Intel rappid storage driver:

Code:

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck D1, {fffffa7fac460e51, 2, 1, fffff88000bcb00b}

*** WARNING: Unable to verify timestamp for iaStor.sys
*** ERROR: Module load completed but symbols could not be loaded for iaStor.sys
Probably caused by : iaStor.sys ( iaStor+2db4d )

Followup: MachineOwner
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Driver Reference Table - iaStor.sys

which can be updated here: http://downloadcenter.intel.com/Sear...ntel+RST%29%22