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Windows 7: BSOD Random

04 Mar 2013   #1
bonkers72

Win 7 Premium 64 Bit
 
 
BSOD Random

Just recently getting random BSOD. Two in the last 3 days. Doing nothing special or different that usual. One happened when I clicked on a valid links shortcut and one happenend when I clicked on a valid web address from my inbox. HD is about 8 years old. ( Mechanical ) Please see SF Diagnostic tool folder. Thanks for the help, B-72


My System SpecsSystem Spec
.
04 Mar 2013   #2
Northernsoul55

Microsoft Community Contributor Award Recipient

Windows 7 Professional 64bit
 
 

Hi Bonkers,

Your 2 crashes are related to your Anti-virus,

Quote:
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck 50, {ffffd8a00581ddec, 0, fffff8000315830e, 7}

Could not read faulting driver name
Probably caused by : ntkrnlmp.exe ( nt!CmpKcbCacheLookup+1de )
Followup: MachineOwner
---------
0: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
PAGE_FAULT_IN_NONPAGED_AREA (50)
Invalid system memory was referenced. This cannot be protected by try-except,
it must be protected by a Probe. Typically the address is just plain bad or it
is pointing at freed memory.

STOP 0x00000050: PAGE_FAULT_IN_NONPAGED_AREA
Usual causes: Defective hardware (particularly memory - but not just RAM), Faulty system service, Antivirus, Device driver, NTFS corruption, BIOS
fffff880`078532c8 fffff880`030f7557Unable to load image \SystemRoot\System32\Drivers\aswSnx.SYS, Win32 error 0n2
*** WARNING: Unable to verify timestamp for aswSnx.SYS
*** ERROR: Module load completed but symbols could not be loaded for aswSnx.SYS
aswSnx+0x29557

Please uninstall Avast as it is causing your BSOD's.

http://www.avast.com/uninstall-utility

As an alternative install Microsoft Security Essentials.
Recommended from a strict BSOD perspective, compatibility & stability
compared to other antiviruses/internet security software.

http://windows.microsoft.com/en-US/windows/security-essentials-download

Cheers

Dave
My System SpecsSystem Spec
05 Mar 2013   #3
bonkers72

Win 7 Premium 64 Bit
 
 

Boy.........thanks Dave. Wonder why that is. I really liked Avast. Microsoft Security Essentials isn't preloaded with Win 7? Is there a way I can check to see if I already have it installed? Thanks for the help Dave, B-72
My System SpecsSystem Spec
.

05 Mar 2013   #4
Northernsoul55

Microsoft Community Contributor Award Recipient

Windows 7 Professional 64bit
 
 

No Microsoft Win 7 isnt pre-loaded with MSE.
You dont have MSE installed...you can download it from the link I provided earlier in the thread

Has you experienced any more BSOD?

Cheers

Dave
My System SpecsSystem Spec
09 Mar 2013   #5
bonkers72

Win 7 Premium 64 Bit
 
 

I kinda wanted to keep Avast installed. It's been good to me. Have had it installed for 6 months with no problems. And I haven't had anymore BSOD sinice I posted. Just wanted to know will these BSOD I've gotten in the past harm my system down the road? Thanks for the input.
My System SpecsSystem Spec
09 Mar 2013   #6
Northernsoul55

Microsoft Community Contributor Award Recipient

Windows 7 Professional 64bit
 
 

No they wont hurt your computer as they have been fixed :-)
Can you please mark the thread solved if you feel your issue is resolved
Thanks

Dave
My System SpecsSystem Spec
09 Mar 2013   #7
bonkers72

Win 7 Premium 64 Bit
 
 

Thanks Dave
My System SpecsSystem Spec
10 Mar 2013   #8
Northernsoul55

Microsoft Community Contributor Award Recipient

Windows 7 Professional 64bit
 
 

Glad to have helped

Cheers

Dave
My System SpecsSystem Spec
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