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Windows 7: Repeated BSOD Memory_Management


05 Mar 2013   #1

Windows 7 64 bit
 
 
Repeated BSOD Memory_Management

I'm running into a lot of BSODs, so I tried switching out my hard drive then I changed my RAM, and finally reinstalled windows. Now I'm not sure what else to try.

Attachment 257999

My System SpecsSystem Spec
.

05 Mar 2013   #2

Microsoft Community Contributor Award Recipient

Windows 7 Professional 64bit
 
 

Hi,
Please reconfigure windows to collect the correct info.
You want small memory dumps - "MiniDumps"

Dump Files - Configure Windows to Create on BSOD

And here are the instructions for posting:

http://www.sevenforums.com/crashes-d...tructions.html

Cheers

Dave
My System SpecsSystem Spec
05 Mar 2013   #3

Windows 7 64 bit
 
 

Is that edited post correct?
My System SpecsSystem Spec
.


05 Mar 2013   #4

Microsoft Community Contributor Award Recipient

Windows 7 Professional 64bit
 
 

No there is still quite a bit of info missing, it should look like this.
Run the tool again and click "Grab All" and wait for each window to appear then click ok each time.
My System SpecsSystem Spec
05 Mar 2013   #5

Windows 7 64 bit
 
 

My System SpecsSystem Spec
05 Mar 2013   #6

Microsoft Community Contributor Award Recipient

Windows 7 Professional 64bit
 
 

Hi thanks for the info,
Your crashes relate to Video drivers and DirectX:

Quote:
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck 1000007E, {ffffffffc0000005, fffff88004820251, fffff88005a958f8, fffff88005a95150}
Probably caused by : dxgmms1.sys
STOP 0x0000007E: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED

Usual causes: Insufficient disk space, Device driver, Video card, BIOS, Breakpoint with no debugger attached, Hardware incompatibility, Faulty system service, Memory, 3rd party remote control,
Try reinstalling DirectX:

http://www.microsoft.com/en-gb/download/details.aspx?id=35

Take memtest. Run for 8 passes and test each stick in a know good slot for an additional 6 passes.
I know you have just changed your RAM but even new components can be faulty, just to eliminate.

http://www.sevenforums.com/tutorials/105647-ram-test-memtest86.html

atikmdag.sys
AtihdW76 AtihdW76.sys Tue Jan 15 20:41:25 2013
atikmdag atikmdag.sys Sat Feb 16 03:47:02 2013
atikmpag atikmpag.sys Sat Feb 16 02:29:25 2013

Update your ATI Video drivers to the latest (if available) (remove the Catalyst Control Center and only install the Display Driver)

http://support.amd.com/us/Pages/AMDSupportHub.aspx

If the ones you have installed are the latest version, try rolling back your driver to the previous version.

Run SFC to check the integrity of all Windows 7 system files:

Click on the Start > Type in search cmd
Right click cmd at top and Run as Administrator
Type SFC /scannow at the prompt (note the space between SFC and /scannow)

SFC /SCANNOW Command - System File Checker

Also please Run chkdsk /f/r in an elevated command prompt.

Again Click on the Start > Type in search cmd
Right click cmd at top and Run as Administrator
At the command prompt please type: chkdsk /f/r
(Note: there is a space between chkdsk and /f/r)

http://www.sevenforums.com/tutorials/433-disk-check.html

Post back any results / observations.
cheers
Dave
My System SpecsSystem Spec
17 Mar 2013   #7

Windows 7 64 bit
 
 

I updated the graphics card and it continued to crash, but there's no blue screen now when it does. This was the result of the scan.

Attachment 259693

I scheduled a chksk /f/r scan, and it finished 100%

I'm starting memtest tonight though.
My System SpecsSystem Spec
18 Mar 2013   #8

Microsoft Community Contributor Award Recipient

Windows 7 Professional 64bit
 
 

Thanks for the feedback.

Try running the SFC from boot:

SFC /SCANNOW : Run in Command Prompt at Boot

cheers

Dave
My System SpecsSystem Spec
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