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Windows 7: BSOD - Windows 7 64bit

05 Mar 2013   #1

Win 7 Ultimate 64 Bit
 
 
BSOD - Windows 7 64bit

Hi Guys,

My computer keeps on getting BSOD's every so often and I haven't been able to fix it.

Is there anything you could see that might be the cause?

I've attached the reports.

Thanks!


My System SpecsSystem Spec
.

05 Mar 2013   #2

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium x86 Service Pack 1 - Linux Mint Mate 14 x64
 
 

Code:
BugCheck C5, {22fd391, 2, 0, fffff80002bbf123}

Probably caused by : tcpip.sys ( tcpip!TcpRestructureHashTable+53 )
Code:
Usual causes:  Device driver, Memory
Run Driver Verifier to scan for any corrupted drivers which may be causing problems, this program works by running various stress tests on drivers, in order to produce a BSOD which will locate the driver; run for least 24 hours: Additional Help - Using Driver Verifier to identify issues with Drivers

Upload a .NFO file:

Start > Type: msinfo32 > File, Save
My System SpecsSystem Spec
05 Mar 2013   #3

Win 7 Ultimate 64 Bit
 
 

I've enabled driver verifier, will check to see what happens.

Cheers!
My System SpecsSystem Spec
.


05 Mar 2013   #4

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium x86 Service Pack 1 - Linux Mint Mate 14 x64
 
 

Please also upload a .NFO file, this is a System Information file, which give details about drivers, services and programs which you have installed on your system. It will not contain any Product Keys or personal information.
My System SpecsSystem Spec
06 Mar 2013   #5

Win 7 Ultimate 64 Bit
 
 

Hi guys,

I had another BSOD but for some reason it did not go into C:/Windows/Minidump so I can't show it.

I've also uploaded the .nfo file, thanks!
My System SpecsSystem Spec
06 Mar 2013   #6

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium x86 Service Pack 1 - Linux Mint Mate 14 x64
 
 

Make sure it a Minidump has been configured:Reduce the number of programs at startup, to avoid any driver or program conflicts:Update BIOS (if possible):

Code:
American Megatrends Inc. 0802, 24/08/2010
Update your System Specifications with Speccy, and then copy this information into your System Specifications: Go to your UserCP, and then select Edit System Spec in the left pane. Copy the information from Speccy into the required fields. These System Specifications will then follow your every post.
My System SpecsSystem Spec
07 Mar 2013   #7

Win 7 Ultimate 64 Bit
 
 

Hi, The BIOS is at the latest version already (that one).

Got another BSOD/dump as well.

Cheers for the help
My System SpecsSystem Spec
07 Mar 2013   #8

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium x86 Service Pack 1 - Linux Mint Mate 14 x64
 
 

Code:
BugCheck 50, {ffffffff82e802cf, 1, fffff8800496ee95, 5}

*** WARNING: Unable to verify timestamp for atikmdag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys

Could not read faulting driver name
Probably caused by : atikmdag.sys ( atikmdag+158e95 )
Code:
2: kd> lmvm atikmdag
start             end                 module name
fffff880`04816000 fffff880`05381000   atikmdag T (no symbols)           
    Loaded symbol image file: atikmdag.sys
    Image path: \SystemRoot\system32\DRIVERS\atikmdag.sys
    Image name: atikmdag.sys
    Timestamp:        Sat Feb 16 03:47:02 2013 (511F0136)
    CheckSum:         00B1F650
    ImageSize:        00B6B000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Your graphics driver seems to be causing some problems, roll back to the WHQL driver, by using these instructions:
  1. Download Driver
  2. Start Type: Device Manager
  3. Expand Display Adapters
  4. Right-Click Driver Name, Uninstall
  5. Reboot
  6. Run Driver Sweeper
  7. Reboot
  8. Install Downloaded Driver
Driver Sweeper will scan for any left over files from the old driver, old driver files can cause conflicts with new driver installations. Create a System Restore point beforehand, in case any problems or issues arise.

Driver Sweeper:
My System SpecsSystem Spec
07 Mar 2013   #9

Win 7 Ultimate 64 Bit
 
 

I've installed the WHQL driver, will let you know if the issue is resolved!

Thanks
My System SpecsSystem Spec
08 Mar 2013   #10

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium x86 Service Pack 1 - Linux Mint Mate 14 x64
 
 

In theory, the latest WHQL driver, should be the most stable driver since it has been tested by Microsoft, but let's hope it's resolved the problem.
My System SpecsSystem Spec
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 BSOD - Windows 7 64bit




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