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Windows 7: Help Can blue screen of death(windows 7) damage the laptop?

05 Mar 2013   #1
John16

Windows 7 Professional
 
 
Help Can blue screen of death(windows 7) damage the laptop?




When I clicked on Troubleshooter then *Display Aero Desktop effects* ,my laptop suddenly flashed a few times and then the blue screen of death showed up and it turned off itself. I had to press the power button to turn it back on.

This is my first time receiving a Blue screen of death and I'm worried if it can damage the laptop or laptop components such as hardware, also the only option was to press the power button to turn it back on as the laptop turned off itself so I'm not sure if this is called a cold reboot(scared it can damage laptop) but I'm concerned about the laptop since its fairly new.


My System SpecsSystem Spec
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05 Mar 2013   #2
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

The BSOD won't damage your laptop per se, but rather its a response to an underlying cause (e.g. in the case of overheating components) which may damage the laptop if left untreated.

Its best to follow these instructions so we can help you:

Blue Screen of Death (BSOD) Posting Instructions

Regards,
Golden
My System SpecsSystem Spec
05 Mar 2013   #3
TwoCables

 

This is completely harmless to hardware. If it happens again, or if it keeps happening, then the BSOD experts here on SevenForums will be able to help.
My System SpecsSystem Spec
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06 Mar 2013   #4
John16

Windows 7 Professional
 
 

When I turned back on the laptop it was working normally but I'm thinking it *Could* be a driver outdated because all my drivers were from the dell's website where as Nvidia they have a newer version + intel. I'm too scared to press the Troubleshoot since staring at the blue screen for first time
My System SpecsSystem Spec
06 Mar 2013   #5
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Please follow steps outlined here to get BSOD help:

http://www.sevenforums.com/crashes-d...tructions.html
My System SpecsSystem Spec
07 Mar 2013   #6
John16

Windows 7 Professional
 
 

Hi thaks for the reply

I had found out the problem which caused it which was the anti-virus software activating when the troubleshoot was scanning the laptop so I disabled it for a short time and it finally worked when I clicked "Display Aero Desktop Effects",
My question is:Can the blue screen of death damage the laptop such as hardware and software in this situation.
Could pressing the power button on when the laptop has just switched off damage the laptop? (Not sure if this is called a cold-boot or hard boot)


I would like to know if anti-virus can cause the blue screen of death or not and it is a software/hardware issue?
My System SpecsSystem Spec
07 Mar 2013   #7
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

The only way to diagnose BSOD's is to post the information requested - until you do that, you will never know what is causing them - it could be hardware, it could be drivers, it could be anti-virus software, or all of these.

You've already been given the link for BSOD's - do yourself a favour and use it.
My System SpecsSystem Spec
07 Mar 2013   #8
x BlueRobot

 

A BSOD won't damage your hardware or your software, the purpose of a BSOD is the prevent the computer from becoming damaged due to the error which is occurring, and to inform the user that a serious error has occurred.

With the correct expertise and debugging tools, the crash dump (file containing information about the BSOD) can be analyzed, and a possible cause can be found, or least some relevant troubleshooting steps. Please follow Golden's instructions.

More information on BSODs here:
My System SpecsSystem Spec
07 Mar 2013   #9
TwoCables

 

Quote   Quote: Originally Posted by John16 View Post
Hi thaks for the reply

I had found out the problem which caused it which was the anti-virus software activating when the troubleshoot was scanning the laptop so I disabled it for a short time and it finally worked when I clicked "Display Aero Desktop Effects",
My question is:Can the blue screen of death damage the laptop such as hardware and software in this situation.
Could pressing the power button on when the laptop has just switched off damage the laptop? (Not sure if this is called a cold-boot or hard boot)


I would like to know if anti-virus can cause the blue screen of death or not and it is a software/hardware issue?
The answer is no: physical damage to your laptop is not possible from BSODs and its not possible from pressing the power button like that. However, there's always a very slight chance of some data corruption from BSODs, but you would know it if it happened.

Yes, some anti-virus programs have been known to cause BSODs. I think AVG is one of them.
My System SpecsSystem Spec
07 Mar 2013   #10
x BlueRobot

 

From the my experience, the main AV programs which tend to cause problems are: AVG, Norton, McAfee and sometimes Avast.
My System SpecsSystem Spec
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 Help Can blue screen of death(windows 7) damage the laptop?




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