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Windows 7: Just updated to Windows 7 Ultimate. BSOD randomly.


05 Mar 2013   #1

Windows 7 Ultimate x64
 
 
Just updated to Windows 7 Ultimate. BSOD randomly.

Asus G73
Intel Core I7-2630QM CPU @ 2.00 GHZ
RAM:4GB(I have 4 more but I took it out cause repair guy was like there was something wrong with it.)
64 bit


Please help

My System SpecsSystem Spec
.

05 Mar 2013   #2
Arc

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64 Bit SP 1
 
 

Try to update Realtek High Definition Audio Function Driver from Realtek.
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck D1, {10, 2, 0, fffff8800424b7e3}

*** WARNING: Unable to verify timestamp for RTKVHD64.sys
*** ERROR: Module load completed but symbols could not be loaded for RTKVHD64.sys
Probably caused by : HDAudBus.sys ( HDAudBus!HdaController::ProcessCodecTransferList+103 )

Followup: MachineOwner
---------
Which antivirus do you use? Scan the system for possible virus infection.
Free up the startup.
  1. Click on the Start button
  2. Type “msconfig (without quotes), click the resulting link. It will open the System Configuration window.
  3. Select the “Startup” tab.
  4. Deselect all items other than the antivirus and the touchpad driver SynTPEnh.
  5. Apply > OK
  6. Accept then restart.
My System SpecsSystem Spec
06 Mar 2013   #3

Windows 7 Ultimate x64
 
 

Two new error messages :/
My System SpecsSystem Spec
.


06 Mar 2013   #4

Windows 7 Ultimate x64
 
 

Bump
My System SpecsSystem Spec
07 Mar 2013   #5

Windows 7 Ultimate x64
 
 

New dump files
My System SpecsSystem Spec
09 Mar 2013   #6
Arc

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64 Bit SP 1
 
 

Apply the latest version of nVidia display driver.
You may download it directly, from our forum link Latest NVIDIA ForceWare Video Drivers Windows 7; or you may opt for the Option 2 of Drivers- Download NVIDIA Drivers for “Automatically find drivers for my NVIDIA products” (it requires java installed).



Update Intel Baxter Peak WiMax USB Device Driver and Intel 6250 WiMAX Wireless LAN Driver from Intel Download Center.

Download and install this version of Intel RST only.

Let us know the results.
My System SpecsSystem Spec
20 Mar 2013   #7

Windows 7 Ultimate x64
 
 

I just got my laptop back from the repair shop but there is still problems. He said that if worst comes to worst, he might have to get a new motherboard which will cost 500...
so i have 2 new files.
Also i cannot find those drivers from intel download center. How do you install the RST?
My System SpecsSystem Spec
21 Mar 2013   #8
Arc

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64 Bit SP 1
 
 

Quote   Quote: Originally Posted by Lizhong View Post
i cannot find those drivers from intel download center. How do you install the RST?
They will not appear by themselves, you have to give the proper specifications in the proper fields to search for the drivers.

For RST, get either the third or the fourth one (.exe). and just double click on it. Is it that tough? I guess no.

You need to uninstall Comodo. It is one of the elements that is crashing the computer.
Code:
fffff880`04f1d368  fffff880`01cf1fa0Unable to load image \SystemRoot\system32\DRIVERS\cmdguard.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for cmdguard.sys
*** ERROR: Module load completed but symbols could not be loaded for cmdguard.sys
 cmdguard+0x44fa0
Description here: Driver Reference Table - cmdguard.sys

Free up the startup.
  1. Click on the Start button
  2. Type “msconfig (without quotes), click the resulting link. It will open the System Configuration window.
  3. Select the “Startup” tab.
  4. Deselect all items other than the antivirus and the touchpad driver SynTPEnh.
  5. Apply > OK
  6. Accept then restart.
The display driver is also failing here:

Code:
fffff880`0a497dd8  fffff880`0fe4166eUnable to load image \SystemRoot\system32\DRIVERS\nvlddmkm.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
 nvlddmkm+0x20c66e
And it is not the latest.

Code:
fffff880`0fc35000 fffff880`109ff000   nvlddmkm T (no symbols)           
    Loaded symbol image file: nvlddmkm.sys
    Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
    Image name: nvlddmkm.sys
    Timestamp:        Mon Mar 05 01:54:46 2012 (4F53CF8E)
    CheckSum:         00DB796E
    ImageSize:        00DCA000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Apply the latest version WHQL of nVidia display driver.
You may download it directly, from our forum link Latest NVIDIA ForceWare Video Drivers Windows 7; or you may opt for the Option 2 of Drivers- Download NVIDIA Drivers for “Automatically find drivers for my NVIDIA products” (it requires java installed).





During installation, go for advanced installation. Ckeck for the display driver and Physx driver only, and check the perform a clean install box, too.

Finally, there is this one, too.
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

MACHINE_CHECK_EXCEPTION (9c)
A fatal Machine Check Exception has occurred.
KeBugCheckEx parameters;
    x86 Processors
        If the processor has ONLY MCE feature available (For example Intel
        Pentium), the parameters are:
        1 - Low  32 bits of P5_MC_TYPE MSR
        2 - Address of MCA_EXCEPTION structure
        3 - High 32 bits of P5_MC_ADDR MSR
        4 - Low  32 bits of P5_MC_ADDR MSR
        If the processor also has MCA feature available (For example Intel
        Pentium Pro), the parameters are:
        1 - Bank number
        2 - Address of MCA_EXCEPTION structure
        3 - High 32 bits of MCi_STATUS MSR for the MCA bank that had the error
        4 - Low  32 bits of MCi_STATUS MSR for the MCA bank that had the error
    IA64 Processors
        1 - Bugcheck Type
            1 - MCA_ASSERT
            2 - MCA_GET_STATEINFO
                SAL returned an error for SAL_GET_STATEINFO while processing MCA.
            3 - MCA_CLEAR_STATEINFO
                SAL returned an error for SAL_CLEAR_STATEINFO while processing MCA.
            4 - MCA_FATAL
                FW reported a fatal MCA.
            5 - MCA_NONFATAL
                SAL reported a recoverable MCA and we don't support currently
                support recovery or SAL generated an MCA and then couldn't
                produce an error record.
            0xB - INIT_ASSERT
            0xC - INIT_GET_STATEINFO
                  SAL returned an error for SAL_GET_STATEINFO while processing INIT event.
            0xD - INIT_CLEAR_STATEINFO
                  SAL returned an error for SAL_CLEAR_STATEINFO while processing INIT event.
            0xE - INIT_FATAL
                  Not used.
        2 - Address of log
        3 - Size of log
        4 - Error code in the case of x_GET_STATEINFO or x_CLEAR_STATEINFO
    AMD64 Processors
        1 - Bank number
        2 - Address of MCA_EXCEPTION structure
        3 - High 32 bits of MCi_STATUS MSR for the MCA bank that had the error
        4 - Low  32 bits of MCi_STATUS MSR for the MCA bank that had the error
Arguments:
Arg1: 0000000000000000
Arg2: fffff880009f1c70
Arg3: 0000000000000000
Arg4: 0000000000000000
It indicates some hardware error, but which part of the hardware is the error that is not specific. So do some hardware check.

Test your RAM modules for possible errors.
How to Test and Diagnose RAM Issues with Memtest86+
Run memtest for at least 8 passes, preferably overnight.

Stress test the Graphics Card using Furmark.
Video Card - Stress Test with Furmark

Stress test the CPU.
Hardware - Stress Test With Prime95

Seatool for dos: SeaTools | Seagate download
Burn it in a blank cd. boot from the CD, click on "Accept", wait for it to finish detecting the drives, then in the upper left corner select "Basic Tests", then select "Long Test" and let it run.
My System SpecsSystem Spec
21 Mar 2013   #9

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

Hi LIZHONG

IRST DRIVER x64bit OS
download
My System SpecsSystem Spec
Reply

 Just updated to Windows 7 Ultimate. BSOD randomly.




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